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    Fog 1.2.0 upgrade to 1.4.4 Failed

    Scheduled Pinned Locked Moved Solved
    FOG Problems
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    • B
      Brad Schumann
      last edited by

      Server
      • FOG Version: 1.2.0
      • OS: Debian 7.11 (Wheezy)
      Client
      • Service Version:
      • OS:
      Description

      I am trying to update from Fog 1.2.0 to 1.4.4, I was trying to do the update old school way by running “sudo ./installfog.sh”. There were parts of the install that failed php5 items, and the overall installed failed, thoughts?!0_1502128868920_2017-08-07_1300.png

      1 Reply Last reply Reply Quote 0
      • S
        Sebastian Roth Moderator
        last edited by

        @Brad-Schumann You want to install the GPG key… see step 3 here: https://www.dotdeb.org/instructions/

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        1 Reply Last reply Reply Quote 1
        • george1421G
          george1421 Moderator
          last edited by george1421

          So did you use git to clone the FOG repository?

          Also does your FOG server have internet access?

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

          1 Reply Last reply Reply Quote 0
          • B
            Brad Schumann
            last edited by

            I downloaded the .tar, extracted it and installed it, I didn’t use GIT. The server does have internet access.

            george1421G 1 Reply Last reply Reply Quote 0
            • george1421G
              george1421 Moderator @Brad Schumann
              last edited by george1421

              @brad-schumann well that explains the error then. The FOG server “needs” access to the internet only during installation to download the required packages from the OS’ repository as well as download the latest kernels from the FOG server. This IS a requirement. Once the install / upgrade has been completed it can return to its sheltered life.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

              1 Reply Last reply Reply Quote 0
              • B
                Brad Schumann
                last edited by

                Yes, and my server does have access to the internet, that is how I was able to download the .tar.

                george1421G 2 Replies Last reply Reply Quote 0
                • george1421G
                  george1421 Moderator @Brad Schumann
                  last edited by george1421

                  @brad-schumann Sorry reading toooooo dang fast. I read does not have internet access which would have tied nicely into the error message.

                  OK from the error message it says that the fog installer can’t install the php5-mcrypt package from your repository.

                  so if you drop to a linux command line and key in the following

                  sudo apt-get update
                  sudo apt-get install php5-mcrypt
                  

                  Does it install correctly?

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                  1 Reply Last reply Reply Quote 0
                  • george1421G
                    george1421 Moderator @Brad Schumann
                    last edited by

                    @brad-schumann There is also a better log file in the bin/logs directory. The log directory is in the same directory you ran the installfog.sh script. That might give you a bit more detail into the install failure.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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                    • B
                      Brad Schumann
                      last edited by

                      It looks to have downloaded and installed, didn’t throw any errors at me.

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                      • B
                        Brad Schumann
                        last edited by

                        looks like the download/installs it needed to do it could verify signature of the packages, so it skipped. when I ran the one package by it self I had to tell it to install anyway. Is there a way for me to have it default ignore that?
                        0_1502133071098_8510b5fa-3588-4e4c-acf8-57560ee9673a-image.png

                        1 Reply Last reply Reply Quote 0
                        • S
                          Sebastian Roth Moderator
                          last edited by

                          @Brad-Schumann You want to install the GPG key… see step 3 here: https://www.dotdeb.org/instructions/

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          1 Reply Last reply Reply Quote 1
                          • B
                            Brad Schumann
                            last edited by

                            that worked, thanks everyone for the troubleshooting.

                            1 Reply Last reply Reply Quote 1
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