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Fog 1.2.0 upgrade to 1.4.4 Failed

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  • B
    Brad Schumann
    last edited by Aug 7, 2017, 6:01 PM

    Server
    • FOG Version: 1.2.0
    • OS: Debian 7.11 (Wheezy)
    Client
    • Service Version:
    • OS:
    Description

    I am trying to update from Fog 1.2.0 to 1.4.4, I was trying to do the update old school way by running “sudo ./installfog.sh”. There were parts of the install that failed php5 items, and the overall installed failed, thoughts?!0_1502128868920_2017-08-07_1300.png

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    • S
      Sebastian Roth Moderator
      last edited by Aug 7, 2017, 7:14 PM

      @Brad-Schumann You want to install the GPG key… see step 3 here: https://www.dotdeb.org/instructions/

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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      • G
        george1421 Moderator
        last edited by george1421 Aug 7, 2017, 12:21 PM Aug 7, 2017, 6:20 PM

        So did you use git to clone the FOG repository?

        Also does your FOG server have internet access?

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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        • B
          Brad Schumann
          last edited by Aug 7, 2017, 6:43 PM

          I downloaded the .tar, extracted it and installed it, I didn’t use GIT. The server does have internet access.

          G 1 Reply Last reply Aug 7, 2017, 6:46 PM Reply Quote 0
          • G
            george1421 Moderator @Brad Schumann
            last edited by george1421 Aug 7, 2017, 12:46 PM Aug 7, 2017, 6:46 PM

            @brad-schumann well that explains the error then. The FOG server “needs” access to the internet only during installation to download the required packages from the OS’ repository as well as download the latest kernels from the FOG server. This IS a requirement. Once the install / upgrade has been completed it can return to its sheltered life.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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            • B
              Brad Schumann
              last edited by Aug 7, 2017, 6:51 PM

              Yes, and my server does have access to the internet, that is how I was able to download the .tar.

              G 2 Replies Last reply Aug 7, 2017, 6:53 PM Reply Quote 0
              • G
                george1421 Moderator @Brad Schumann
                last edited by george1421 Aug 7, 2017, 12:54 PM Aug 7, 2017, 6:53 PM

                @brad-schumann Sorry reading toooooo dang fast. I read does not have internet access which would have tied nicely into the error message.

                OK from the error message it says that the fog installer can’t install the php5-mcrypt package from your repository.

                so if you drop to a linux command line and key in the following

                sudo apt-get update
                sudo apt-get install php5-mcrypt
                

                Does it install correctly?

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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                • G
                  george1421 Moderator @Brad Schumann
                  last edited by Aug 7, 2017, 6:56 PM

                  @brad-schumann There is also a better log file in the bin/logs directory. The log directory is in the same directory you ran the installfog.sh script. That might give you a bit more detail into the install failure.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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                  • B
                    Brad Schumann
                    last edited by Aug 7, 2017, 6:58 PM

                    It looks to have downloaded and installed, didn’t throw any errors at me.

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                    • B
                      Brad Schumann
                      last edited by Aug 7, 2017, 7:11 PM

                      looks like the download/installs it needed to do it could verify signature of the packages, so it skipped. when I ran the one package by it self I had to tell it to install anyway. Is there a way for me to have it default ignore that?
                      0_1502133071098_8510b5fa-3588-4e4c-acf8-57560ee9673a-image.png

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                      • S
                        Sebastian Roth Moderator
                        last edited by Aug 7, 2017, 7:14 PM

                        @Brad-Schumann You want to install the GPG key… see step 3 here: https://www.dotdeb.org/instructions/

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        1 Reply Last reply Reply Quote 1
                        • B
                          Brad Schumann
                          last edited by Aug 7, 2017, 7:37 PM

                          that worked, thanks everyone for the troubleshooting.

                          1 Reply Last reply Reply Quote 1
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