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Cannot complete Capture on HP Detachable and HP Streaming laptops

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  • C
    cnkpadobi
    last edited by Apr 6, 2017, 6:42 PM

    Thu Apr 06, 2017 18:39 pm
    Running Version 1.4.0-RC-1
    SVN Revision: 6069

    I am trying to capture an image from Hp Detachable and HP Stream computers.

    The capture starts well but they both get stuck around 97% and does not prgress forward. The task is still running on Fog Server when get stuck and does not go futher.

    1 Reply Last reply Reply Quote 0
    • G
      george1421 Moderator
      last edited by Apr 6, 2017, 10:04 PM

      Is this 97% on the partclone screen? If so are you sure your source hard drive doesn’t have any bad sectors on it, or you are running out of disk space on the FOG server?

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

      1 Reply Last reply Reply Quote 0
      • C
        cnkpadobi
        last edited by Apr 7, 2017, 6:53 PM

        Here is an example of what happens with these machines… I don’t think it is a bad sector. It happens on all the 8 of the machines

        0_1491591050120_rsz_2017040795112327001.jpg

        sometimes it hangs and sometimes it hangs and sometimes get this message on the screenshot

        G 1 Reply Last reply Apr 7, 2017, 7:07 PM Reply Quote 0
        • G
          george1421 Moderator @cnkpadobi
          last edited by Apr 7, 2017, 7:07 PM

          @cnkpadobi Can you setup a debug capture on one of these machines (when selecting capture pick the debug option before submitting the task).

          This debug capture will drop you to the command prompt on the target computer after a few presses of the enter key. Once there please key in lsblk and upload a screen shot of that.

          From your picture the hard drive on these target computers are NVMe with an interesting device layout. We may need to see if FOG understands this format.

          (ref: FOG 1.4.0-RC1)

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

          C 1 Reply Last reply Apr 7, 2017, 8:05 PM Reply Quote 0
          • C
            cnkpadobi @george1421
            last edited by Apr 7, 2017, 8:05 PM

            @george1421

            Machine I want to capture
            0_1491595469076_rsz_111.jpg

            Machine I want to deloy
            0_1491595489075_rsz_112.jpg

            They are identical make and model

            G 1 Reply Last reply Apr 7, 2017, 8:11 PM Reply Quote 0
            • T
              Tom Elliott
              last edited by Apr 7, 2017, 8:07 PM

              Can you please update to RC 3 and see if it does anythign better for you?

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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              • G
                george1421 Moderator @cnkpadobi
                last edited by george1421 Apr 7, 2017, 2:12 PM Apr 7, 2017, 8:11 PM

                @cnkpadobi I wonder if in the host definition you set the primary disk to /dev/mmcblk0 to hopefully ignore the two special 4MB disks

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                1 Reply Last reply Reply Quote 0
                • T
                  Tom Elliott
                  last edited by Apr 7, 2017, 8:33 PM

                  Or change the image definition to Multipartition Single Disk.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  1 Reply Last reply Reply Quote 0
                  • C
                    cnkpadobi
                    last edited by cnkpadobi Apr 12, 2017, 7:29 PM Apr 13, 2017, 1:28 AM

                    @Tom-Elliott said in Cannot complete Capture on HP Detachable and HP Streaming laptops:

                    Multipartition Single Disk

                    Changing it to Multipartition Single Disk worked just great… I was able to deploy and capture those machine

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