Cannot complete Capture on HP Detachable and HP Streaming laptops

[cnkpadobi]

Thu Apr 06, 2017 18:39 pm
Running Version 1.4.0-RC-1
SVN Revision: 6069

I am trying to capture an image from Hp Detachable and HP Stream computers.

The capture starts well but they both get stuck around 97% and does not prgress forward. The task is still running on Fog Server when get stuck and does not go futher.

[george1421]

Is this 97% on the partclone screen? If so are you sure your source hard drive doesn’t have any bad sectors on it, or you are running out of disk space on the FOG server?

[cnkpadobi]

Here is an example of what happens with these machines… I don’t think it is a bad sector. It happens on all the 8 of the machines

sometimes it hangs and sometimes it hangs and sometimes get this message on the screenshot

[george1421]

@cnkpadobi Can you setup a debug capture on one of these machines (when selecting capture pick the debug option before submitting the task).

This debug capture will drop you to the command prompt on the target computer after a few presses of the enter key. Once there please key in lsblk and upload a screen shot of that.

From your picture the hard drive on these target computers are NVMe with an interesting device layout. We may need to see if FOG understands this format.

(ref: FOG 1.4.0-RC1)

[cnkpadobi]

@george1421

Machine I want to capture

Machine I want to deloy

They are identical make and model

[Tom Elliott]

Can you please update to RC 3 and see if it does anythign better for you?

[george1421]

@cnkpadobi I wonder if in the host definition you set the primary disk to /dev/mmcblk0 to hopefully ignore the two special 4MB disks

[Tom Elliott]

Or change the image definition to Multipartition Single Disk.

[cnkpadobi]

@Tom-Elliott said in Cannot complete Capture on HP Detachable and HP Streaming laptops:

Multipartition Single Disk

Changing it to Multipartition Single Disk worked just great… I was able to deploy and capture those machine