Failed to complete capture (savePartition)
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Server
- FOG Version: 1.3.5-RC11
- OS: Ubuntu 14.04
Client
- OS: Windows 10
Description
I’m working on capturing a factory image for a Windows 10 machine using UEFI. I can boot and attempt to start the capture but I am receiving an error at the capture point which is in the attached screen shot. After this fails the computer then fails to start going to the error recovery screen for Windows. I’ve tried running chkdsk first then capturing and no go. There is plenty of space for images on the NAS and it looks like the Owner permissions are set as root.
I’m running out of machines to try this with and seeing as it’s breaking their base image I only have a couple more shots at this. Any help would be appreciated.
Model of the computer is a HP ProBook 450 G4 using UEFI. Factory image hasn’t been touched. FOG is on a VM and I’m using a NAS for storage of the images.
Thanks.
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First I’m going to ping @Tom-Elliott so he’s aware.
Second, make sure SecureBoot is turned off in the firmware.
Third, if you have enough space on your FOG Server, you can capture the image as RAW. So if you have a 500GB drive in the reference machine, this would mean a 500GB image file on the fog server, so if you had enough room you could do that. Alternatively you could take an image using CloneZilla too. Tom will need to help you with the image issue. -
@Wayne-Workman Secure Boot is off on the machine. I’ll see about doing a RAW capture file for this image.
Thanks.
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@Grizzly Understand RAW is absolutely not ideal or recommended, but in the tough spot that you’re in is the only reason I suggest it. We need to work towards getting fog to work properly for your image.
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@Wayne-Workman I don’t plan on using the RAW file forever, but it would be nice to have the image just in case. At this point I have no working images other than the last 2 laptops I have. Lol.
Once I get the image working I can re-capture. It’s not an inconvenience.
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Also attached is the partition layout for this machine if that helps.
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@Wayne-Workman The capture works with Mutliple Partition Single Disk, just not single disk resizeable. I’m currently capturing a image right now and will test it on one of my non working machines after it’s done.
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@Grizzly Please let us know the outcome of that test.
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@Wayne-Workman Just finished. It captured but when I deployed the image it threw an error but vanished before I could get a SS of it. Some failure type prompt.
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@Grizzly Deploy it again, and start recording video before the error happened. Look through the video and try to get us a clear screenshot of the error.
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@Wayne-Workman I was able to catch a quick shot before the machine restarted, picture below.
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I updated to RC12 and ran a capture then deploy using Multiple Partition Single Disk (Non Resizeable) and although I got the same error in the previous screenshot it seems to have taken the image. I am going to test on one more machine then try the single disk - resizeable option.
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@Grizzly Just be aware, that you have to deploy in what ever mode the image was captured in. I’m sure you know that but just ensuring other readers of this thread in the future follow this guidance.
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@george1421 Correct! I am capturing another image using Single Disk - Resizable and hoping it works!
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@Grizzly You should first update to 1.3.4 RC 12 - there was major fixes in it with GPT disks. You need to update first.
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He did update the RC 12
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@Wayne-Workman I updated to RC12 yesterday. Captured using multi partition and single disk, re-deployed to test both and everything is now working! Thanks for all your hard work on this @Tom-Elliott!