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    Client 11.9 Will not Install Fails at CA Certificates

    Scheduled Pinned Locked Moved Solved
    FOG Problems
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    • J
      jackiegl3350n @Joe Schmitt
      last edited by

      @Joe-Schmitt

      These machines have never had the client on them before. They can also ping the server. When I tired to run your command above it says it couldn’t find it. Here’s a screenshot:
      alt text

      1 Reply Last reply Reply Quote 0
      • Tom ElliottT
        Tom Elliott
        last edited by

        From what I can tell, you currently have two versions of fog running on the same machine. Of course I can’t be sure.

        When you go to the GUI, do you see 1.2.0 in the cloud or do you see the version and datetime information to the right of the Cloud icon?

        To ensure all is okay, I might suggest:

        sudo mv /var/www/fog{,_back}
        sudo mv /var/www/html/fog{,_back}
        

        Then rerun the installer:

        (You should be able to use recreate-keys as well if you deem it necessary).

        ./installfog.sh -y --recreate-keys
        

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        J 1 Reply Last reply Reply Quote 0
        • J
          jackiegl3350n @Tom Elliott
          last edited by

          @Tom-Elliott

          The 1.2.0 was at a previous company, this is the only FOG server here. The info is to the right of the cloud as it should be.

          Also, forgot to put ./ in front of installfog.sh, so that’s my bad, sorry.

          I was able to run the recreate keys command and still no luck.

          Ran the command with the -y parameter and still nothing.

          Tom ElliottT 1 Reply Last reply Reply Quote 0
          • Tom ElliottT
            Tom Elliott @jackiegl3350n
            last edited by

            @jackiegl3350n Is there any logs with any further information?

            I don’t know where, but I would think the C:\fog.log or even “zazzles.log (of which I don’t know where that would be at the moment)” that might have more useful information?

            I’ve seen error’s like this occur due to timing as well.

            For example, the FOG Server is set to local time, but the machine is set to pacific when it should be new york?

            This would cause a failure because the times don’t match one another. Essentially, it would make the client machine think the certs are no longer valid as the server is “ahead”.

            This can happen in reverse too I suppose.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            J 1 Reply Last reply Reply Quote 0
            • J
              jackiegl3350n @Tom Elliott
              last edited by

              @Tom-Elliott

              Both client and server are set to Eastern time and show exactly the same time right down to the second.

              I can’t find any log files on the client after running the installer.

              1 Reply Last reply Reply Quote 0
              • Tom ElliottT
                Tom Elliott
                last edited by

                Trying to hit up on chat, in hopes that I can help out.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                1 Reply Last reply Reply Quote 0
                • Tom ElliottT
                  Tom Elliott
                  last edited by

                  All seems to be working now.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  1 Reply Last reply Reply Quote 0
                  • J
                    jackiegl3350n
                    last edited by

                    For future reference, our antivirus was blocking the application from communicating with the server.

                    x23piracyX 1 Reply Last reply Reply Quote 4
                    • Tom ElliottT
                      Tom Elliott
                      last edited by

                      Well that would make a ton of sense.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      1 Reply Last reply Reply Quote 1
                      • x23piracyX
                        x23piracy @jackiegl3350n
                        last edited by

                        @jackiegl3350n said in Client 11.9 Will not Install Fails at CA Certificates:

                        For future reference, our antivirus was blocking the application from communicating with the server.

                        More details please, which antivirus product caused it, have you added an exclusion or how did you solve it?

                        Regards X23

                        ║▌║█║▌│║▌║▌█

                        J 1 Reply Last reply Reply Quote 1
                        • J
                          jackiegl3350n @x23piracy
                          last edited by

                          @x23piracy

                          We have Kaspersky. Apparently the System Watcher module was blocking the client from communicating with the server. When this was disabled, the client installed. However, the Firewall module in Kaspersky also blocked tasks from the server to be executed on the client (remote shutdown for example). The bottom article might help other Kaspersky users, though we haven’t tried this yet as of this posting.

                          https://support.kaspersky.com/7914

                          1 Reply Last reply Reply Quote 0
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