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New Fog Client - The Computer Restarted Unexpectedly

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  • P
    pixomondo
    last edited by Jan 23, 2017, 11:43 PM

    As the legacy client is having issues at the moment (HostnameChanger globally disabled), I’ve upgraded to the latest version of the client on my master image. Install worked well but as soon as the fog prep VM reboots after sysprepping, I get the 'The Computer Restarted unexpectedly or encountered an unexpected error" error.
    This is the same for the fog prep VM as well as all nodes imaged with the newly created image.

    I went back to snapshot prior to the install of 0.11.8 client and it works well, reinstalled the new client and created a new image and it fails again.

    Any insight to why this is happening?

    Felix

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    • T
      Tom Elliott
      last edited by Jan 24, 2017, 12:04 AM

      What version of fog are you running currently (latest isn’t a very good model. The latest “release” is 1.3.4-RC-4, the latest “stable” is 1.3.3, the latest version is on “dev-branch”?

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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      • J
        Joe Schmitt Senior Developer
        last edited by Jan 24, 2017, 12:23 AM

        @pixomondo said in New Fog Client - The Computer Restarted Unexpectedly:

        fog prep VM reboots after sysprepping

        Two things:

        1. FOGPrep is no longer needed
        2. https://wiki.fogproject.org/wiki/index.php?title=FOG_Client#FOG_Client_with_Sysprep

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

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        • W
          Wayne Workman
          last edited by Jan 24, 2017, 1:50 AM

          Joe is exactly right. If he didn’t say it, I would have.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
          Daily Clean Installation Results:
          https://fogtesting.fogproject.us/
          FOG Reporting:
          https://fog-external-reporting-results.fogproject.us/

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          • P
            pixomondo
            last edited by Jan 25, 2017, 7:48 PM

            I’ve tried it the suggestion posted but changed it a little bit. In the past I used to deactivate the fog client to prevent it from rebooting the machine while sysprep was running and this seemed to have fixed it again. No other steps were necessary in my case.

            Thanks

            J 1 Reply Last reply Jan 25, 2017, 9:44 PM Reply Quote 0
            • J
              Joe Schmitt Senior Developer @pixomondo
              last edited by Jan 25, 2017, 9:44 PM

              @pixomondo said in New Fog Client - The Computer Restarted Unexpectedly:

              In the past I used to deactivate the fog client to prevent it from rebooting the machine while sysprep was running and this seemed to have fixed it again

              That’s exactly what the link I gave you (the wiki article on sysprepping) says.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              P 1 Reply Last reply Jan 26, 2017, 9:32 PM Reply Quote 1
              • P
                pixomondo @Joe Schmitt
                last edited by Jan 26, 2017, 9:32 PM

                @Joe-Schmitt
                Thank you Joe. Following the steps as described in the wiki worked and fixed it. At first I wrongly assumed that I only temporarily disabled the service and it fixed the issue. Turned out the service needed to be started again after sysprep.

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