Unable to upload images
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Do you have multiple storage nodes?
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@Tom-Elliott We have 3 other storage nodes.
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@Doctrg Are you using the location plugin? If so did you drop it and reinstall it after upgrading to 1.3.0?
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@Doctrg is there another master node?
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@george1421 We are not using the location plugin, that we know of.
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@Tom-Elliott We only have the 1 master node.
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@Doctrg All three storage nodes are at the same location or subnet?
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@Doctrg said in Unable to upload images:
@Tom-Elliott We only have the 1 master node.
As its defined on the master FOG server?
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@george1421 We have the 1 master node and 3 storage nodes on different subnets. At the moment we are trying to fix uploading to the master node and then we will update the other storage nodes from 1.3.0 to 1.3.2.
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@Doctrg On the current system that you’ve tested everything, can you verify that the image is uploaded to the /images/dev/<macofuploadinghost> location?
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@Tom-Elliott I can confirm that it does upload to that file location.
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@Doctrg Can you try running;
chown -R fog:root /images -
@Tom-Elliott Unfortunately I’m getting the same failure after running chown -R fog:root /images.
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@Doctrg Can you provide your apache error log please?
Maybe even the access log?
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@Tom-Elliott 0_1484688152981_error_log I’ve attached the error log, however the access log has not been modified since June 2016.
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@Doctrg Did somebody make your images immutable by chance?
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@Tom-Elliott No, but there are 2 images that I have set to locked to make sure no-one else can make changes or delete them.
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@Doctrg Are you uploading on one of these images? What do you mean set to locked I guess?
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@Tom-Elliott I’m not trying to change those images and they are on one of the other storage nodes. There’s the option in the Image Management to set the image as Protected.
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Here’s what I’m seeing is the issue:
[Tue Jan 17 14:58:50 2017] [error] [client 10.16.10.73] PHP Fatal error: Uncaught exception 'Exception' with message 'Type: 2, File: /var/www/html/fog/lib/fog/fogftp.class.php, Line: 708, Message: ftp_put(): Could not create file., Host: 10.16.0.220, Username: fog' in /var/www/html/fog/lib/fog/fogftp.class.php:367\nStack trace:\n#0 /var/www/html/fog/lib/fog/fogftp.class.php(772): FOGFTP->ftperror(Array)\n#1 /var/www/html/fog/lib/reg-task/taskqueue.class.php(366): FOGFTP->rename('//images/dev/74...', '//images/LABNUR...')\n#2 /var/www/html/fog/lib/reg-task/taskqueue.class.php(413): TaskQueue->_moveUpload()\n#3 /var/www/html/fog/service/Post_Stage2.php(24): TaskQueue->checkout()\n#4 {main}\n thrown in /var/www/html/fog/lib/fog/fogftp.class.php on line 367Can you manually remove the folder that’s trying to be placed in the image location?
I don’t know the full name of the image but it looks like something:
rm -rf /images/LABNUR<other_stuff_I_cannot_see>
