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    mounting /images failed: Connection timed out

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    • S
      sjensen @george1421
      last edited by

      @george1421 0_1482346221583_Capture5.PNG

      Tom ElliottT 1 Reply Last reply Reply Quote 0
      • Tom ElliottT
        Tom Elliott @sjensen
        last edited by

        @sjensen THen my other question, what is the exact output of cat /etc/exports

        Please don’t screen shot and leave a “part” of it out this time?

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        george1421G 1 Reply Last reply Reply Quote 0
        • george1421G
          george1421 Moderator @Tom Elliott
          last edited by george1421

          @Tom-Elliott for reference this is what my fog server has (note the fsid is different for each export [share]):

          pi@pi01:~ $ cat /etc/exports 
          /images *(ro,sync,no_wdelay,no_subtree_check,insecure_locks,no_root_squash,insecure,fsid=0)
          /images/dev *(rw,async,no_wdelay,no_subtree_check,no_root_squash,insecure,fsid=1)
          

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

          S 1 Reply Last reply Reply Quote 0
          • S
            sjensen @george1421
            last edited by

            @george1421 What does that affect? Should I change it?

            Tom ElliottT george1421G 2 Replies Last reply Reply Quote 0
            • Tom ElliottT
              Tom Elliott @sjensen
              last edited by

              @sjensen I need to see it.

              /images should have FSID of 0
              /images/dev should have FSID of 1.

              If you must change these values for other reasons, they cannot be the same, and they should be “iterative”

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              1 Reply Last reply Reply Quote 0
              • george1421G
                george1421 Moderator @sjensen
                last edited by

                @sjensen said in mounting /images failed: Connection timed out:

                @george1421 What does that affect? Should I change it?

                In a word, please show us your cards first. Then we will tell you if you won or not.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                S 1 Reply Last reply Reply Quote 0
                • S
                  sjensen @george1421
                  last edited by

                  @george1421 0_1482347313207_Capture6.PNG

                  1 Reply Last reply Reply Quote 0
                  • Tom ElliottT
                    Tom Elliott
                    last edited by

                    Please give a shot at changing the fsid’s so they are in order:
                    /images with fsid 0
                    /images/dev with fsid 1.

                    Also, please give a try at:

                    sudo touch /images/.mntcheck
                    sudo touch /images/dev/.mntcheck
                    sudo chown -R fog:root /images
                    sudo chmod -R 777 /images
                    sudo exportfs -a
                    sudo service nfs-kernel-server restart
                    sudo service ufw disable
                    

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    S 1 Reply Last reply Reply Quote 0
                    • S
                      sjensen @Tom Elliott
                      last edited by

                      @Tom-Elliott Ok I did what you asked. Should I try to upload an image again?

                      1 Reply Last reply Reply Quote 0
                      • Tom ElliottT
                        Tom Elliott
                        last edited by

                        Yes please.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        S 2 Replies Last reply Reply Quote 0
                        • S
                          sjensen @Tom Elliott
                          last edited by

                          @Tom-Elliott same result…sorry

                          1 Reply Last reply Reply Quote 0
                          • S
                            sjensen @Tom Elliott
                            last edited by sjensen

                            @Tom-Elliott yesterday I did a kernel update would that have broken anything? I did it via terminal.

                            Tom ElliottT george1421G 2 Replies Last reply Reply Quote 0
                            • Tom ElliottT
                              Tom Elliott @sjensen
                              last edited by

                              @sjensen The fact that it’s saying timeout leads me to think the the connection is unable to reach the server.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              george1421G 1 Reply Last reply Reply Quote 0
                              • george1421G
                                george1421 Moderator @Tom Elliott
                                last edited by

                                @Tom-Elliott Possibly schedule a debug deploy and then check what FOS is seeing?

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                Tom ElliottT 1 Reply Last reply Reply Quote 0
                                • Tom ElliottT
                                  Tom Elliott @george1421
                                  last edited by

                                  @george1421 Sure? I don’t know. This seems awefully fishy and we aren’t getting anywhere.

                                  The stuff all points that something else is blocking the connection. Maybe the subnet the systems are booting from (and being issued IP addresses) is not allowed to request data?

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  S 1 Reply Last reply Reply Quote 0
                                  • george1421G
                                    george1421 Moderator @sjensen
                                    last edited by george1421

                                    @sjensen said in mounting /images failed: Connection timed out:

                                    @Tom-Elliott yesterday I did a kernel update would that have broken anything? I did it via terminal.

                                    I guess we need to collect a little more information here then.

                                    What version of FOG are you using?
                                    What version of kernel did you just update to?
                                    Why did you update it?
                                    What hardware are you trying to capture? (manufacturer and model)
                                    Is the FOG server and target computer on the same subnet? (I think you already answered this)

                                    What you are experiencing is not typical with FOG. We need to identify where the gap is. It appears the target computer has network access, but it doesn’t have nfs access to the fog server(??). You can mount the nfs shares locally on the fog server, so the fos engine should be able to do the same. You have confirmed that the IP address of the FOG server matches the IP address from the error page. There is something going on here that is for sure.

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                    S 1 Reply Last reply Reply Quote 0
                                    • S
                                      sjensen @Tom Elliott
                                      last edited by

                                      @Tom-Elliott I dont think this makes a difference, but my fog server is a virtual it is on one vlan and my host is on another vlan. I can connect to the web interface for Fog with no issues from my computer which is on another vlan.

                                      1 Reply Last reply Reply Quote 0
                                      • S
                                        sjensen @george1421
                                        last edited by

                                        @george1421 Fog version 1.2.0
                                        the latest kernel (i saved the old kernels)
                                        I updated because i was trying to download an image to a computer (HP prodesk 600 g2) and was getting an error “tsc fast tsc calibration failed”
                                        all posts I read said to update the kernel.
                                        I am trying to capture a HP 6005 usff. I have made a test image of this pc prior.
                                        Yes both Fog server and client are on the same subnet.

                                        Tom ElliottT george1421G 2 Replies Last reply Reply Quote 0
                                        • Tom ElliottT
                                          Tom Elliott @sjensen
                                          last edited by

                                          @sjensen Your information is conflicting.

                                          You state the FOG Server and the client are on the same subnet, but the post before that you state they’re on different VLAN’s.

                                          Now, being issued different IP’s is fine as your DHCP controller can handle passing the boot files and with the use of IP Helpers all will seem to work fine.

                                          The difference, however, is something is obviously not right and we now have conflicting information making it that much harder to figure out.

                                          If they are on separate vlan’s I’m assuming there’s a switch handing out information and there’s probably a central point where all things reach out through. After that, there’s probably a firewall and traffic is all routed to that point?

                                          I’m just trying to understand the layout. Two clients on the same subnet (Server and host) should have no problems mounting an NFS share. But if you throw a firewall into the mix and separate vlan’s, I can only guess the network has no idea where to go, or it’s entirely blocked from that particular connection.

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                          1 Reply Last reply Reply Quote 1
                                          • george1421G
                                            george1421 Moderator @sjensen
                                            last edited by george1421

                                            @sjensen just for clarity (since you are using FOG 1.2.0) what is “the latest kernel, specifically” The latest kernel for FOG 1.2.0 is not he latest kernel for FOG 1.3.0. If you revert to the previous kernel and do a compatibility test from the fog menu, do both networking and hard disk pass?

                                            Also for clarity has this setup ever worked? I know you said that it worked the other day, but how much history do you have with this FOG server?

                                            As Tom noted, and I also picked up on. You talk about vlans and then mentioned that both the fog server and the target computer is on the same subnet. I see a discrepancy here. I specifically asked if they where on the same subnet to ensure there was no kind of screening / firewall router between the target computer and the FOG server that may be blocking NFS traffic, but passing http traffic.

                                            You mentioned that FOG worked before (for some system), does it sill work if you tested with that model?

                                            As noted before this system is acting inconsistent with what we would expect from FOG. There has to be something that changed beyond the kernel.

                                            We may need you to do a debug capture for this computer. (the debug capture for 1.2.0 is on the advanced menu in the host settings page). By doing a debug capture and then pxe booting the target computer FOG will drop you to a command prompt on the target computer so we can do some additional debugging steps.

                                            The first thing I would try is for the target computer (running in debug capture mode) to see if it can ping the fog server.

                                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                            S 1 Reply Last reply Reply Quote 0
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