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Progress on snapins

Scheduled Pinned Locked Moved Solved
FOG Problems
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  • A
    Albertus
    last edited by Dec 14, 2016, 1:27 PM

    Server
    • FOG Version: 1.3.0-RC-36
    • OS: UBUNTU 16.04
    Client
    • Service Version: 0.11.7
    • OS: Windows 10
    Description

    Good Day

    I was never before this successful in snapins, but need some guidance.
    I made a few silent install snapins like: java jre, firefox . . .
    It working great in +/- 15% of my clients all FOG Client 0.11.7 going to in progress to complete and job gone.
    Second group +/- 60% goes to checked in and will stay like that “forever”, but it seems like they do install what was requested.
    Third group stays on queued “forever”.

    What could be reason?

    Thank you
    Albertus Geyser

    01000001 01101100 01100010 01100101 01110010 01110100 01110101 01110011
    That's me in a nutshell!!

    1 Reply Last reply Reply Quote 0
    • A
      Albertus
      last edited by Dec 14, 2016, 2:42 PM

      0_1481726003021_fog1.log 0_1481726014373_fog2.log

      Good Day

      fog1.log is working client that completes without any problems.
      fog2.log is not working 100% as it stays on logged in.

      Hope anyone can help

      Thank You
      Albertus Geyser

      01000001 01101100 01100010 01100101 01110010 01110100 01110101 01110011
      That's me in a nutshell!!

      T 1 Reply Last reply Dec 14, 2016, 2:46 PM Reply Quote 0
      • W
        Wayne Workman
        last edited by Wayne Workman Dec 14, 2016, 7:29 AM Dec 14, 2016, 1:29 PM

        First place and only place to start troubleshooting anything with the FOG Client is the fog client log, located here typically: C:\fog.log

        Grab that log from 2 or 3 of each of your problem groups, see what it says. Post the logs here for more help.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
        Daily Clean Installation Results:
        https://fogtesting.fogproject.us/
        FOG Reporting:
        https://fog-external-reporting-results.fogproject.us/

        1 Reply Last reply Reply Quote 0
        • A
          Albertus
          last edited by Dec 14, 2016, 2:42 PM

          0_1481726003021_fog1.log 0_1481726014373_fog2.log

          Good Day

          fog1.log is working client that completes without any problems.
          fog2.log is not working 100% as it stays on logged in.

          Hope anyone can help

          Thank You
          Albertus Geyser

          01000001 01101100 01100010 01100101 01110010 01110100 01110101 01110011
          That's me in a nutshell!!

          T 1 Reply Last reply Dec 14, 2016, 2:46 PM Reply Quote 0
          • J
            Joe Schmitt Senior Developer
            last edited by Dec 14, 2016, 2:46 PM

            @Albertus from the second log: 2016/12/14 2:33 PM Middleware::Response Invalid security token. This means your client is out of sync with the server. Select the problematic host and hit Reset Encryption Data in the web interface (optionally you can add all the hosts to a group and hit the same button on the group).

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            1 Reply Last reply Reply Quote 1
            • T
              Tom Elliott @Albertus
              last edited by Dec 14, 2016, 2:46 PM

              @Albertus The hosts that aren’t working, please place them into a group and select:

              Reset Encryption Data

              I’m seeing the message:

              2016/12/14 4:28 PM Middleware::Response Invalid security token

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              1 Reply Last reply Reply Quote 0
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