Dell Latitude 3470

[Chubert]

I have a Dell laititude 3470 I’m trying to upload and it get stuck and will just sit there.
Please help

FOG
Version: 1.2.0
Kernel - 4.1.2 TomElliott

Win7
500GB
Fresh install of Windows.

[Chubert]

[george1421]

If that 3470 is similar to the 7270s we have you will need to update the kernel.

BUT, we need to know where it is getting stuck at? If you could snap a clear picture with your mobile phone if the error or stuck message that would help us help you.

[Chubert]

[george1421]

@Chubert Have you tried to do a hardware compatibility test on these computer (I think its the last menu item on the iPXE boot menu)

[Chubert]

@george1421 Added picture

[Chubert]

@george1421 I will try that now.

[george1421]

@Chubert If the compatibility test passes.

Then let me read the tea leaves a bit. Since these are new computer that probably came with Win10 on it with uefi firmware. You probably moved it back to legacy (bois) mode and then loaded Win7 on it. And now you are trying to capture the image?

If so, the disk structure needs to be cleaned up because you have mbr parts and gpt bits left over. You will need to do a debug capture (I don’t remember how to do that on 1.2.0 anymore) which should drop you to a command prompt on the 3470. From there you will want to run the command fixparts /dev/sda that will flush out the gpt bits.

[Chubert]

It Passed.
It was running WIN10. I moved it back to legacy and turn off secure boot, before loading WIN7.
During the process of loading WIN7, I cleared all the old Partitions.

[george1421]

@Chubert OK called that pretty close then.

Yeah deleting the partitions doesn’t purge the gpt bits. The debug deploy/capture may be located under the advanced link on the host definition for this target computer. You do want to do a debug capture so it will drop you to the FOS Engine (the software the captures and deploys images on the target computer) so you can run the fixparts command

[Chubert]

How do I purge the GPT bits ?

[george1421]

@Chubert sorry was updating my last post. Debug capture is the easiest way. That will drop you to a command prompt on the target computer then run the fixparts command below.

ref: fixparts http://www.rodsbooks.com/fixparts/

[Chubert]

Ok , Im looking at my MBR Partition Table

I have 2 both set to Primary and #1 (Can be logical) = Y #2 Blank
Both (Can Be Primary)

#1 has a * under the section = BOOT

[Chubert]

Should I Omit both and reload windows ?

[george1421]

@Chubert There are some bits just need to be flushed out. The easies way is to use the fixparts command. If you reload windows you will end up in the same spot and only have accomplished just burning time.

IF you want to reload windows, use a brand new hard drive or one that has never seen a gpt format. That is the way around this issue.

You may be able to clean the disk (destructively) using this process. I say “may” because I haven’t done this route I use fixparts. https://technet.microsoft.com/en-us/library/cc725797(v=ws.11).aspx The downside is that you will have to reload windows and recreate your reference image.