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    Dell Latitude 3470

    Scheduled Pinned Locked Moved
    Hardware Compatibility
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    • C
      Chubert
      last edited by

      I have a Dell laititude 3470 I’m trying to upload and it get stuck and will just sit there.
      Please help

      FOG
      Version: 1.2.0
      Kernel - 4.1.2 TomElliott

      Win7
      500GB
      Fresh install of Windows.

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      • C
        Chubert
        last edited by

        0_1474387098671_img3470.PNG

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        • george1421G
          george1421 Moderator
          last edited by george1421

          If that 3470 is similar to the 7270s we have you will need to update the kernel.

          BUT, we need to know where it is getting stuck at? If you could snap a clear picture with your mobile phone if the error or stuck message that would help us help you.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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          • C
            Chubert
            last edited by

            0_1474387113012_2016-09-19.jpg

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            • george1421G
              george1421 Moderator @Chubert
              last edited by

              @Chubert Have you tried to do a hardware compatibility test on these computer (I think its the last menu item on the iPXE boot menu)

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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              • C
                Chubert @george1421
                last edited by

                @george1421 Added picture

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                • C
                  Chubert @george1421
                  last edited by

                  @george1421 I will try that now.

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                  • george1421G
                    george1421 Moderator @Chubert
                    last edited by george1421

                    @Chubert If the compatibility test passes.

                    Then let me read the tea leaves a bit. Since these are new computer that probably came with Win10 on it with uefi firmware. You probably moved it back to legacy (bois) mode and then loaded Win7 on it. And now you are trying to capture the image?

                    If so, the disk structure needs to be cleaned up because you have mbr parts and gpt bits left over. You will need to do a debug capture (I don’t remember how to do that on 1.2.0 anymore) which should drop you to a command prompt on the 3470. From there you will want to run the command fixparts /dev/sda that will flush out the gpt bits.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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                    • C
                      Chubert
                      last edited by

                      It Passed.
                      It was running WIN10. I moved it back to legacy and turn off secure boot, before loading WIN7.
                      During the process of loading WIN7, I cleared all the old Partitions.

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                      • george1421G
                        george1421 Moderator @Chubert
                        last edited by george1421

                        @Chubert OK called that pretty close then.

                        Yeah deleting the partitions doesn’t purge the gpt bits. The debug deploy/capture may be located under the advanced link on the host definition for this target computer. You do want to do a debug capture so it will drop you to the FOS Engine (the software the captures and deploys images on the target computer) so you can run the fixparts command

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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                        • C
                          Chubert
                          last edited by

                          How do I purge the GPT bits ?

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                          • george1421G
                            george1421 Moderator @Chubert
                            last edited by george1421

                            @Chubert sorry was updating my last post. Debug capture is the easiest way. That will drop you to a command prompt on the target computer then run the fixparts command below.

                            ref: fixparts http://www.rodsbooks.com/fixparts/

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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                            • C
                              Chubert
                              last edited by

                              Ok , Im looking at my MBR Partition Table

                              I have 2 both set to Primary and #1 (Can be logical) = Y #2 Blank
                              Both (Can Be Primary)

                              #1 has a * under the section = BOOT

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                              • C
                                Chubert
                                last edited by

                                Should I Omit both and reload windows ?

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                                • george1421G
                                  george1421 Moderator @Chubert
                                  last edited by

                                  @Chubert There are some bits just need to be flushed out. The easies way is to use the fixparts command. If you reload windows you will end up in the same spot and only have accomplished just burning time.

                                  IF you want to reload windows, use a brand new hard drive or one that has never seen a gpt format. That is the way around this issue.

                                  You may be able to clean the disk (destructively) using this process. I say “may” because I haven’t done this route I use fixparts. https://technet.microsoft.com/en-us/library/cc725797(v=ws.11).aspx The downside is that you will have to reload windows and recreate your reference image.

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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