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    RC10 Broken Items on upgrade

    Scheduled Pinned Locked Moved Solved
    Bug Reports
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    • Tom ElliottT
      Tom Elliott @adukes40
      last edited by

      @adukes40 this is correct. So long as the first part is fog you will be fine. The www-data is the Apache user on debian based systems. Permissions as set with that because it’s typically accessed using web calls. It’s just to ensure we can do what we need.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      adukes40A 1 Reply Last reply Reply Quote 0
      • adukes40A
        adukes40 @Tom Elliott
        last edited by adukes40

        @Tom-Elliott Ok, just making sure something didn’t go haywire. Not sure what else to do about my snapins tho. I have a snapshot of my server from Aug 29 I can revert to, but I do not have any snapshots of my nodes 😞 Which I assume would cause issues. Just incase we needed t explore that route.

        1 Reply Last reply Reply Quote 0
        • adukes40A
          adukes40
          last edited by

          Wait, so after I update the hash, does this need to replicate out to the nodes, because we still have the replication turned off from the other day. If it does, this might be why my remote site (where I am) still isn’t working.

          Tom ElliottT 1 Reply Last reply Reply Quote 0
          • Tom ElliottT
            Tom Elliott @adukes40
            last edited by

            @adukes40 the problem with just updating is the hash is coming from the file. Because you’re not uploading a file the hash returned is likely the same for all snapins.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            adukes40A 1 Reply Last reply Reply Quote 0
            • adukes40A
              adukes40 @Tom Elliott
              last edited by

              @Tom-Elliott It appears the 3 snapins I “updated” all have the same hash number, at a quick glance.

              Tom ElliottT 1 Reply Last reply Reply Quote 0
              • Tom ElliottT
                Tom Elliott @adukes40
                last edited by

                @adukes40 And that’s because it’s got the hash of an empty file.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                adukes40A 1 Reply Last reply Reply Quote 1
                • adukes40A
                  adukes40 @Tom Elliott
                  last edited by

                  @Tom-Elliott So will need to go back in the snapin mgmt, and repoint to the file? or do I need to recreate 750 snapins?

                  adukes40A 1 Reply Last reply Reply Quote 0
                  • adukes40A
                    adukes40 @adukes40
                    last edited by

                    Any other ideas, pretty much dead in the water at the moment. Im down for remote control if needed.

                    1 Reply Last reply Reply Quote 0
                    • adukes40A
                      adukes40
                      last edited by

                      This is what I was talking about earlier. This show up before the image kicks off:
                      0_1473976972157_upload-25c62122-a494-4913-ad0c-901e307bf46a

                      Tom ElliottT 1 Reply Last reply Reply Quote 0
                      • Tom ElliottT
                        Tom Elliott @adukes40
                        last edited by

                        @adukes40 Those messages are fine. For snapins you don’t need to reupload them. I have to fix updating a snapin so the hash isnt erroneously overwritten but for now please just set the snapin hashes back to an empty string

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        adukes40A 1 Reply Last reply Reply Quote 0
                        • adukes40A
                          adukes40 @Tom Elliott
                          last edited by

                          @Tom-Elliott Is that the sHash=‘’ command?

                          Tom ElliottT 1 Reply Last reply Reply Quote 0
                          • Tom ElliottT
                            Tom Elliott @adukes40
                            last edited by

                            @adukes40 Yes. Now because th snapins have all failed, you won’t see them manually update their hashes. To update the hashes you will need to re deploy the snapins like any other tasking.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            Tom ElliottT 1 Reply Last reply Reply Quote 0
                            • Tom ElliottT
                              Tom Elliott @Tom Elliott
                              last edited by

                              @Tom-Elliott for simplicity and if possible I’d say set all snapins to one host and run an all snapins task. This way you don’t have 50 systems just sitting around waiting for hashes to catch back up

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              adukes40A 1 Reply Last reply Reply Quote 0
                              • adukes40A
                                adukes40 @Tom Elliott
                                last edited by

                                @Tom-Elliott I set all snapins to one machine, Told it to install all, and still yells about the hash. 😞

                                Tom ElliottT 1 Reply Last reply Reply Quote 0
                                • Tom ElliottT
                                  Tom Elliott @adukes40
                                  last edited by

                                  @adukes40 Can you post a fog.log for us?

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  adukes40A 1 Reply Last reply Reply Quote 0
                                  • adukes40A
                                    adukes40 @Tom Elliott
                                    last edited by

                                    @Tom-Elliott

                                    ----------------------------------UserTracker---------------------------------

                                    9/15/2016 7:38 PM Client-Info Client Version: 0.11.5
                                    9/15/2016 7:38 PM Client-Info Client OS: Windows
                                    9/15/2016 7:38 PM Client-Info Server Version: 1.3.0-RC-10
                                    9/15/2016 7:38 PM Middleware::Response Success

                                    9/15/2016 7:38 PM Middleware::Communication URL: http://10.103.72.49/fog/management/index.php?sub=requestClientInfo&configure&newService&json
                                    9/15/2016 7:38 PM Middleware::Response Success
                                    9/15/2016 7:38 PM Service ERROR: Invalid promptTime, using default
                                    9/15/2016 7:38 PM Service Sleeping for 111 seconds
                                    9/15/2016 7:40 PM Middleware::Communication URL: http://10.103.72.49/fog/management/index.php?sub=requestClientInfo&mac=00:50:56:96:31:FD||00:00:00:00:00:00:00:E0&newService&json
                                    9/15/2016 7:40 PM Middleware::Response Success
                                    9/15/2016 7:40 PM Middleware::Communication URL: http://10.103.72.49/fog/service/getversion.php?clientver&newService&json
                                    9/15/2016 7:40 PM Middleware::Communication URL: http://10.103.72.49/fog/service/getversion.php?newService&json

                                    9/15/2016 7:40 PM Service Creating user agent cache
                                    9/15/2016 7:40 PM Middleware::Response Invalid time
                                    9/15/2016 7:40 PM Middleware::Response No Printers
                                    9/15/2016 7:40 PM Middleware::Response Module is disabled globally on the FOG server


                                    ---------------------------------ClientUpdater--------------------------------

                                    9/15/2016 7:40 PM Client-Info Client Version: 0.11.5
                                    9/15/2016 7:40 PM Client-Info Client OS: Windows
                                    9/15/2016 7:40 PM Client-Info Server Version: 1.3.0-RC-10
                                    9/15/2016 7:40 PM Middleware::Response Success


                                    ----------------------------------TaskReboot----------------------------------

                                    9/15/2016 7:40 PM Client-Info Client Version: 0.11.5
                                    9/15/2016 7:40 PM Client-Info Client OS: Windows
                                    9/15/2016 7:40 PM Client-Info Server Version: 1.3.0-RC-10
                                    9/15/2016 7:40 PM Middleware::Response Success


                                    --------------------------------HostnameChanger-------------------------------

                                    9/15/2016 7:40 PM Client-Info Client Version: 0.11.5
                                    9/15/2016 7:40 PM Client-Info Client OS: Windows
                                    9/15/2016 7:40 PM Client-Info Server Version: 1.3.0-RC-10
                                    9/15/2016 7:40 PM Middleware::Response Module is disabled globally on the FOG server


                                    ---------------------------------SnapinClient---------------------------------

                                    9/15/2016 7:40 PM Client-Info Client Version: 0.11.5
                                    9/15/2016 7:40 PM Client-Info Client OS: Windows
                                    9/15/2016 7:40 PM Client-Info Server Version: 1.3.0-RC-10
                                    9/15/2016 7:40 PM Middleware::Response Success
                                    9/15/2016 7:40 PM SnapinClient Snapin Found:
                                    9/15/2016 7:40 PM SnapinClient ID: 10372
                                    9/15/2016 7:40 PM SnapinClient Name: 1-TS-SHOP
                                    9/15/2016 7:40 PM SnapinClient Created: 2016-09-15 18:58:13
                                    9/15/2016 7:40 PM SnapinClient Action:
                                    9/15/2016 7:40 PM SnapinClient Pack: False
                                    9/15/2016 7:40 PM SnapinClient Hide: False
                                    9/15/2016 7:40 PM SnapinClient Server:
                                    9/15/2016 7:40 PM SnapinClient TimeOut: 0
                                    9/15/2016 7:40 PM SnapinClient RunWith: powershell.exe
                                    9/15/2016 7:40 PM SnapinClient RunWithArgs: -ExecutionPolicy Bypass -NoProfile -File
                                    9/15/2016 7:40 PM SnapinClient Args:
                                    9/15/2016 7:40 PM SnapinClient File: TSSHOP.ps1
                                    9/15/2016 7:40 PM SnapinClient ERROR: Snapin hash does not exist


                                    --------------------------------PrinterManager--------------------------------

                                    9/15/2016 7:40 PM Client-Info Client Version: 0.11.5
                                    9/15/2016 7:40 PM Client-Info Client OS: Windows
                                    9/15/2016 7:40 PM Client-Info Server Version: 1.3.0-RC-10
                                    9/15/2016 7:40 PM Middleware::Response No Printers
                                    9/15/2016 7:40 PM PrinterManager Getting installed printers


                                    --------------------------------PowerManagement-------------------------------

                                    9/15/2016 7:40 PM Client-Info Client Version: 0.11.5
                                    9/15/2016 7:40 PM Client-Info Client OS: Windows
                                    9/15/2016 7:40 PM Client-Info Server Version: 1.3.0-RC-10
                                    9/15/2016 7:40 PM Middleware::Response Success
                                    9/15/2016 7:40 PM PowerManagement Calculating tasks to unschedule
                                    9/15/2016 7:40 PM PowerManagement Calculating tasks to schedule


                                    ----------------------------------UserTracker---------------------------------

                                    9/15/2016 7:40 PM Client-Info Client Version: 0.11.5
                                    9/15/2016 7:40 PM Client-Info Client OS: Windows
                                    9/15/2016 7:40 PM Client-Info Server Version: 1.3.0-RC-10
                                    9/15/2016 7:40 PM Middleware::Response Success

                                    9/15/2016 7:40 PM Middleware::Communication URL: http://10.103.72.49/fog/management/index.php?sub=requestClientInfo&configure&newService&json
                                    9/15/2016 7:40 PM Middleware::Response Success
                                    9/15/2016 7:40 PM Service ERROR: Invalid promptTime, using default
                                    9/15/2016 7:40 PM Service Sleeping for 104 seconds
                                    9/15/2016 7:42 PM Middleware::Communication URL: http://10.103.72.49/fog/management/index.php?sub=requestClientInfo&mac=00:50:56:96:31:FD||00:00:00:00:00:00:00:E0&newService&json
                                    9/15/2016 7:42 PM Middleware::Response Success
                                    9/15/2016 7:42 PM Middleware::Communication URL: http://10.103.72.49/fog/service/getversion.php?clientver&newService&json
                                    9/15/2016 7:42 PM Middleware::Communication URL: http://10.103.72.49/fog/service/getversion.php?newService&json

                                    9/15/2016 7:42 PM Service Creating user agent cache
                                    9/15/2016 7:42 PM Middleware::Response Invalid time
                                    9/15/2016 7:42 PM Middleware::Response No Printers
                                    9/15/2016 7:42 PM Middleware::Response Module is disabled globally on the FOG server


                                    ---------------------------------ClientUpdater--------------------------------

                                    9/15/2016 7:42 PM Client-Info Client Version: 0.11.5
                                    9/15/2016 7:42 PM Client-Info Client OS: Windows
                                    9/15/2016 7:42 PM Client-Info Server Version: 1.3.0-RC-10
                                    9/15/2016 7:42 PM Middleware::Response Success


                                    ----------------------------------TaskReboot----------------------------------

                                    9/15/2016 7:42 PM Client-Info Client Version: 0.11.5
                                    9/15/2016 7:42 PM Client-Info Client OS: Windows
                                    9/15/2016 7:42 PM Client-Info Server Version: 1.3.0-RC-10
                                    9/15/2016 7:42 PM Middleware::Response Success


                                    --------------------------------HostnameChanger-------------------------------

                                    9/15/2016 7:42 PM Client-Info Client Version: 0.11.5
                                    9/15/2016 7:42 PM Client-Info Client OS: Windows
                                    9/15/2016 7:42 PM Client-Info Server Version: 1.3.0-RC-10
                                    9/15/2016 7:42 PM Middleware::Response Module is disabled globally on the FOG server


                                    ---------------------------------SnapinClient---------------------------------

                                    9/15/2016 7:42 PM Client-Info Client Version: 0.11.5
                                    9/15/2016 7:42 PM Client-Info Client OS: Windows
                                    9/15/2016 7:42 PM Client-Info Server Version: 1.3.0-RC-10
                                    9/15/2016 7:42 PM Middleware::Response Success
                                    9/15/2016 7:42 PM SnapinClient Snapin Found:
                                    9/15/2016 7:42 PM SnapinClient ID: 10372
                                    9/15/2016 7:42 PM SnapinClient Name: 1-TS-SHOP
                                    9/15/2016 7:42 PM SnapinClient Created: 2016-09-15 18:58:13
                                    9/15/2016 7:42 PM SnapinClient Action:
                                    9/15/2016 7:42 PM SnapinClient Pack: False
                                    9/15/2016 7:42 PM SnapinClient Hide: False
                                    9/15/2016 7:42 PM SnapinClient Server:
                                    9/15/2016 7:42 PM SnapinClient TimeOut: 0
                                    9/15/2016 7:42 PM SnapinClient RunWith: powershell.exe
                                    9/15/2016 7:42 PM SnapinClient RunWithArgs: -ExecutionPolicy Bypass -NoProfile -File
                                    9/15/2016 7:42 PM SnapinClient Args:
                                    9/15/2016 7:42 PM SnapinClient File: TSSHOP.ps1
                                    9/15/2016 7:42 PM SnapinClient ERROR: Snapin hash does not exist


                                    --------------------------------PrinterManager--------------------------------

                                    9/15/2016 7:42 PM Client-Info Client Version: 0.11.5
                                    9/15/2016 7:42 PM Client-Info Client OS: Windows
                                    9/15/2016 7:42 PM Client-Info Server Version: 1.3.0-RC-10
                                    9/15/2016 7:42 PM Middleware::Response No Printers
                                    9/15/2016 7:42 PM PrinterManager Getting installed printers


                                    --------------------------------PowerManagement-------------------------------

                                    9/15/2016 7:42 PM Client-Info Client Version: 0.11.5
                                    9/15/2016 7:42 PM Client-Info Client OS: Windows
                                    9/15/2016 7:42 PM Client-Info Server Version: 1.3.0-RC-10
                                    9/15/2016 7:42 PM Middleware::Response Success
                                    9/15/2016 7:42 PM PowerManagement Calculating tasks to unschedule
                                    9/15/2016 7:42 PM PowerManagement Calculating tasks to schedule


                                    ----------------------------------UserTracker---------------------------------

                                    9/15/2016 7:42 PM Client-Info Client Version: 0.11.5
                                    9/15/2016 7:42 PM Client-Info Client OS: Windows
                                    9/15/2016 7:42 PM Client-Info Server Version: 1.3.0-RC-10
                                    9/15/2016 7:42 PM Middleware::Response Success

                                    9/15/2016 7:42 PM Middleware::Communication URL: http://10.103.72.49/fog/management/index.php?sub=requestClientInfo&configure&newService&json
                                    9/15/2016 7:42 PM Middleware::Response Success
                                    9/15/2016 7:42 PM Service ERROR: Invalid promptTime, using default
                                    9/15/2016 7:42 PM Service Sleeping for 69 seconds

                                    1 Reply Last reply Reply Quote 0
                                    • Tom ElliottT
                                      Tom Elliott
                                      last edited by

                                      And the hash for that is blank?

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      adukes40A 1 Reply Last reply Reply Quote 0
                                      • adukes40A
                                        adukes40 @Tom Elliott
                                        last edited by

                                        @Tom-Elliott
                                        0_1473983248708_upload-881e31c7-f21e-41cf-a2a0-82489e8216fd

                                        Tom ElliottT 1 Reply Last reply Reply Quote 0
                                        • Tom ElliottT
                                          Tom Elliott @adukes40
                                          last edited by

                                          @adukes40 All nodes are on the same level and running?

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                          adukes40A 1 Reply Last reply Reply Quote 0
                                          • adukes40A
                                            adukes40
                                            last edited by

                                            And assigned all of them like you said

                                            0_1473983482928_upload-83ea2f83-43c8-42f4-bbb5-3b0b4f97772b

                                            1 Reply Last reply Reply Quote 0
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