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    FOG will not boot - "Failed to get an IP via DHCP! Tried on interface(s):"

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    • L
      lukebarone @george1421
      last edited by

      @george1421 said in FOG will not boot - "Failed to get an IP via DHCP! Tried on interface(s):":

      @lukebarone it would be interesting if you manually register one of these 2 computers and then schedule a debug deploy. That should drop you to a command prompt on the target computer. From there we should run a few commands to inspect the hardware.
      I’m working under the assumption this is not a spanning tree issue since you imaged the same model on the same network port.

      I’m assuming it’s not an STP issue either, as that is disabled on my switches. I’ll try a debug task, but I assume I need to register the host first, right?

      george1421G 1 Reply Last reply Reply Quote 0
      • george1421G
        george1421 Moderator @lukebarone
        last edited by

        @lukebarone yes manually register the failing system and then schedule a debug deploy.

        once you get to the command line it would be interesting to check out the logs in /var/logs (either messages or dmesg) to see if there is any helpful errors with the nic adapter.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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        • Tom ElliottT
          Tom Elliott
          last edited by

          I’m now thinking the primary issue with DHCP is because of firmware. I’m guessing the tg3 fw is not available on first boot until after the error message displays. So the system doesn’t have a mapping capability to look for the nic. On a warm boot however, it’s already been uploaded to the nic. So the system can now map it as expected, which might explain why quick reg worked.

          Can you remove the host from fog and let it boot into wibdows and shutdown to see if a cold boot->quick reg still works or gives the same error?

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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          • S
            Sebastian Roth Moderator
            last edited by

            @lukebarone Could you please boot up a live linux CD/DVD and run the following commands to get the exact model of your ethernet chip: lspci -nn | grep Ethernet

            Or boot windows, go to driver manager and find out the PCI IDs there. Otherwise it’s just a lot of useless research and guesswork to find out what NIC is build into your devices.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            L 1 Reply Last reply Reply Quote 1
            • L
              lukebarone @Sebastian Roth
              last edited by

              @Sebastian-Roth said in FOG will not boot - "Failed to get an IP via DHCP! Tried on interface(s):":

              Or boot windows, go to driver manager and find out the PCI IDs there. Otherwise it’s just a lot of useless research and guesswork to find out what NIC is build into your devices.

              Vendor 14E4, Device ID 1681.

              @Tom-Elliott said in FOG will not boot - "Failed to get an IP via DHCP! Tried on interface(s):":

              I’m now thinking the primary issue with DHCP is because of firmware. I’m guessing the tg3 fw is not available on first boot until after the error message displays. So the system doesn’t have a mapping capability to look for the nic. On a warm boot however, it’s already been uploaded to the nic. So the system can now map it as expected, which might explain why quick reg worked.
              Can you remove the host from fog and let it boot into wibdows and shutdown to see if a cold boot->quick reg still works or gives the same error?

              The host was never registered, and the hard drives switched out with SSDs. I’ve even tried with removing the battery and AC adapter for 5 minutes, and trying it again. Quick Reg works, Full Reg does not.

              Tom ElliottT 1 Reply Last reply Reply Quote 0
              • Tom ElliottT
                Tom Elliott @lukebarone
                last edited by

                @lukebarone so both times you could started for quick and for full?

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                L 1 Reply Last reply Reply Quote 0
                • Tom ElliottT
                  Tom Elliott
                  last edited by

                  And the quick reg working is actually creating the entries?

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  1 Reply Last reply Reply Quote 0
                  • L
                    lukebarone @Tom Elliott
                    last edited by

                    @Tom-Elliott No, I could only get it to work by Quick Registering first. If I choose Full, then I get the issue shown above in the question.
                    After choosing Quick, I log in to the Web UI, rename the system, assign an image and tell it to join AD. Then, I can deploy the image on the next boot.

                    1 Reply Last reply Reply Quote 0
                    • S
                      Sebastian Roth Moderator
                      last edited by

                      Just for the records. This is a Broadcom NetXtreme BCM5761 Gigabit Ethernet PCIe chip. Other people had issues with those as well.

                      Are you able to boot into a linux live CD and have ethernet setup properly???

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      L 2 Replies Last reply Reply Quote 0
                      • L
                        lukebarone @Sebastian Roth
                        last edited by

                        @Sebastian-Roth said in FOG will not boot - "Failed to get an IP via DHCP! Tried on interface(s):":

                        Are you able to boot into a linux live CD and have ethernet setup properly???

                        Yes, I can use the NetInst ISO for Debian Jessie (8.1), and ping my machines and download web pages. Hope that helps!

                        1 Reply Last reply Reply Quote 0
                        • L
                          lukebarone @Sebastian Roth
                          last edited by

                          @Sebastian-Roth So I also just tried the new version from Git (1.3.0 RC-10), and the Dell 3350’s will register OK, but I get the same error message during the image deployment. It boots to the network, downloads the bzImage and init.xz, then the same data as posted earlier. These laptops are using a Realtek driver, but I could NetBoot them and register.

                          Tom ElliottT 1 Reply Last reply Reply Quote 0
                          • Tom ElliottT
                            Tom Elliott @lukebarone
                            last edited by

                            @lukebarone I think this proves the point more readily because I have not had any changes between the RC

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            1 Reply Last reply Reply Quote 0
                            • Tom ElliottT
                              Tom Elliott
                              last edited by

                              And by no changes I’m directly referring to inits and how DHCP is offered

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              1 Reply Last reply Reply Quote 0
                              • Tom ElliottT
                                Tom Elliott
                                last edited by

                                I wonder if you add ip=dhcp to the global kernel arts

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                L 1 Reply Last reply Reply Quote 0
                                • L
                                  lukebarone @Tom Elliott
                                  last edited by

                                  @Tom-Elliott said in FOG will not boot - "Failed to get an IP via DHCP! Tried on interface(s):":

                                  I wonder if you add ip=dhcp to the global kernel arts

                                  No change. Same error message. I added that line to one host, as I don’t know where to apply it to every host.

                                  1 Reply Last reply Reply Quote 0
                                  • L
                                    lukebarone
                                    last edited by

                                    This issue has been fixed!

                                    Upgrading from RC-8 to RC-9 to RC-10, somewhere in there, it started putting files in /var/www/html/fog instead of /var/www/fog like the rest of the installation. After switching the TFPTBOOT directory to /var/www/html/fog/service/ipxe, and downloading the 4.1.0 kernel, these Dell e3350’s would boot to the Deploy job. Next up, figuring out why the keyboard won’t work and I need to plug a USB one in.

                                    Thanks for the help though, it was quite helpful.

                                    Wayne WorkmanW Tom ElliottT 2 Replies Last reply Reply Quote 0
                                    • Wayne WorkmanW
                                      Wayne Workman @lukebarone
                                      last edited by

                                      @lukebarone said in FOG will not boot - "Failed to get an IP via DHCP! Tried on interface(s):":

                                      Next up, figuring out why the keyboard won’t work and I need to plug a USB one in.

                                      That’s likely kernel related.

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                      Daily Clean Installation Results:
                                      https://fogtesting.fogproject.us/
                                      FOG Reporting:
                                      https://fog-external-reporting-results.fogproject.us/

                                      L 1 Reply Last reply Reply Quote 0
                                      • L
                                        lukebarone @Wayne Workman
                                        last edited by

                                        @Wayne-Workman said in FOG will not boot - "Failed to get an IP via DHCP! Tried on interface(s):":

                                        That’s likely kernel related.

                                        While only semi related - how can I find a kernel that works with all my hardware? Is experimentation my only way?

                                        Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                                        • Wayne WorkmanW
                                          Wayne Workman @lukebarone
                                          last edited by

                                          @lukebarone You don’t have to find one, you can always build one as a last resort, or if you’re just into that sort of thing.

                                          This wiki article might help you out:
                                          https://wiki.fogproject.org/wiki/index.php?title=Kernel_Update

                                          if a full linux kernel, like something that is in Ubuntu 16 live, works with the keyboard, then it’s just a matter of figuring out which kernel build parameter that enables it, and asking the devs to include that in the next fog kernel.

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                          Daily Clean Installation Results:
                                          https://fogtesting.fogproject.us/
                                          FOG Reporting:
                                          https://fog-external-reporting-results.fogproject.us/

                                          1 Reply Last reply Reply Quote 0
                                          • Tom ElliottT
                                            Tom Elliott @lukebarone
                                            last edited by

                                            @lukebarone has the keyboard on the laptop worked in the past with registering a host? What kind of keyboard is it? Does it detach or just isn’t recognizes? If you’re doing a tasking and unable to use the keyboard, this is normal.

                                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                            L 1 Reply Last reply Reply Quote 0
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