FOG Client 0.11.5 with FOG 1.3.0 RC-8 - Client failing to contact server

[Wayne Workman]

@Joe-Schmitt

I was asked to look at a computer that wasn’t getting the correct printers via FOG. After digging, there are other problems here.

This is on a windows 10 LTSB machine. There is no “Reset Encryption” button showing for this host in the web UI, so that’s not the issue I think.

The C:\fog.log file has not been written to in a very long time. However the service was running when I checked. I dug around in C:\Program Filex (x86)\FOG\ and found two logs, they have errors in them and are being written to. Below are the logs. The c:\fog.log has entries all the way back to 0.10.6, all the way to 0.11.5.

The logs say it cannot contact the fog server. I can ping the fog server just fine from this host, and browse to the server’s web interface from the host too.

0_1472143080668_fog from c drive.log
0_1472143086687_fog.log
0_1472143090287_zazzles.log

[Wayne Workman]

I uninstalled the client, rebooted, reinstalled the client, rebooted. now it appears fine.

idk what happened. But I’d appreciate it if the logs were looked through.

Because the reinstallation fixed it - I tend to think this is some kind of issue with the client in this scenario. I literally changed nothing server-side.

[Joe Schmitt]

@Wayne-Workman somehow the settings file is gone. That’s what’s causing all of your errors.

[Wayne Workman]

@Joe-Schmitt What in the world could have done that? Also - kinda scary too.