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Unknown error.

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FOG Problems
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  • D
    dureal99d
    last edited by Wayne Workman Aug 18, 2016, 9:57 PM Aug 19, 2016, 2:19 AM

    I am running Ubuntu 16.04x64 on a dual quad dell. I upgraded to the latest trunk. 1.3.0-RC-8.

    issue I have is when I image any machine I see this.

    0_1471573147931_VirtualBox_10_18_08_2016_21_11_12.png

    I am not sure is this is normal. BUt I doubt it is.

    1 Reply Last reply Reply Quote 0
    • W
      Wayne Workman
      last edited by Wayne Workman Aug 18, 2016, 10:10 PM Aug 19, 2016, 3:57 AM

      Go back to kernel 4.7.0 Arch Type: (x86_64) and try again.

      Use FOG’s integrated Kernel updater to do this:
      Web Interface -> FOG Configuration -> Kernel Update -> Click download for desired kernel

      Also, going to ping @Tom-Elliott I believe the new kernel parameters described in the below linked thread are what broke the kernel for you.
      https://forums.fogproject.org/topic/8323/several-problems-with-surface-pro-4/56

      Also moved this thread to bug reports.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
      Daily Clean Installation Results:
      https://fogtesting.fogproject.us/
      FOG Reporting:
      https://fog-external-reporting-results.fogproject.us/

      D 1 Reply Last reply Aug 19, 2016, 5:13 AM Reply Quote 0
      • W
        Wayne Workman
        last edited by Aug 19, 2016, 4:09 AM

        Just tried out the new kernel, there’s a lot of new output - but it does work for my old Optiplex 380. I have no doubts that it’s not working for you though, and probably won’t for a lot of other people too.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
        Daily Clean Installation Results:
        https://fogtesting.fogproject.us/
        FOG Reporting:
        https://fog-external-reporting-results.fogproject.us/

        1 Reply Last reply Reply Quote 0
        • S
          Sebastian Roth Moderator
          last edited by Aug 19, 2016, 4:52 AM

          Wow, I have never seen any of these messages before…

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          1 Reply Last reply Reply Quote 0
          • D
            dureal99d @Wayne Workman
            last edited by Aug 19, 2016, 5:13 AM

            @Wayne-Workman said in Unknown error.:

            Use FOG’s integrated Kernel updater to do this:

            The kernel wont update.

            0_1471583582980_kernel.jpg

            W 1 Reply Last reply Aug 19, 2016, 5:15 AM Reply Quote 0
            • W
              Wayne Workman @dureal99d
              last edited by Wayne Workman Aug 18, 2016, 11:17 PM Aug 19, 2016, 5:15 AM

              @dureal99d fix your FTP kernel password. Details here:
              https://wiki.fogproject.org/wiki/index.php?title=Kernel_Update

              The username and password should generally be exactly the same as the storage node username/pass (found in storage management). Then try again.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
              Daily Clean Installation Results:
              https://fogtesting.fogproject.us/
              FOG Reporting:
              https://fog-external-reporting-results.fogproject.us/

              D 1 Reply Last reply Aug 19, 2016, 6:33 AM Reply Quote 0
              • D
                dureal99d @Wayne Workman
                last edited by dureal99d Aug 19, 2016, 12:43 AM Aug 19, 2016, 6:33 AM

                @Wayne-Workman I checked the suggested locations for changes and no go. is it possible that anything else could be the issue.

                D 1 Reply Last reply Aug 19, 2016, 6:59 AM Reply Quote 0
                • D
                  dureal99d @dureal99d
                  last edited by Aug 19, 2016, 6:59 AM

                  IF all else fails is it possible to back up the images and do a clean install and reregister the images with the fog server?

                  W 2 Replies Last reply Aug 19, 2016, 12:09 PM Reply Quote 0
                  • W
                    Wayne Workman @dureal99d
                    last edited by Aug 19, 2016, 12:09 PM

                    @dureal99d all you need to do is get kernel 4.7, all that other stuff is not necessary. The installer corrects the fog password both in the OS and in storage management. The pass is in storage management. If you need help I can help in about an hour.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                    Daily Clean Installation Results:
                    https://fogtesting.fogproject.us/
                    FOG Reporting:
                    https://fog-external-reporting-results.fogproject.us/

                    1 Reply Last reply Reply Quote 0
                    • T
                      Tom Elliott
                      last edited by Aug 19, 2016, 1:57 PM

                      I don’t understand how this is a bug. I’m not seeing the problem. Does the messages you’re seeing impact functionality in some way? It doesn’t appear to be panicking so I am totally at a loss as to what’s wrong.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      1 Reply Last reply Reply Quote 0
                      • W
                        Wayne Workman @dureal99d
                        last edited by Aug 19, 2016, 2:06 PM

                        @dureal99d We need clarification - is imaging working?

                        Because I assumed it was not, and maybe I’m wrong in this assumption.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                        Daily Clean Installation Results:
                        https://fogtesting.fogproject.us/
                        FOG Reporting:
                        https://fog-external-reporting-results.fogproject.us/

                        D 1 Reply Last reply Aug 19, 2016, 3:57 PM Reply Quote 0
                        • D
                          dureal99d @Wayne Workman
                          last edited by Aug 19, 2016, 3:57 PM

                          @Wayne-Workman Imaging is working fine. I was just wondering if it was a problem. i have not tried to upload an image yet but i can deploy with no issue. and yes i would like help getting this other kernel cause it wont let me

                          T W 2 Replies Last reply Aug 19, 2016, 4:05 PM Reply Quote 0
                          • T
                            Tom Elliott @dureal99d
                            last edited by Aug 19, 2016, 4:05 PM

                            @dureal99d Check the FOG Configuration Page->FOG Settings->TFTP Server->FOG_TFTP_FTP_USERNAME and FOG_TFTP_FTP_PASSWORD fields. Make sure it matches the username and password of the relevant storage node.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            D 1 Reply Last reply Aug 19, 2016, 4:09 PM Reply Quote 0
                            • D
                              dureal99d @Tom Elliott
                              last edited by Aug 19, 2016, 4:09 PM

                              @Tom-Elliott said in Unknown error.:

                              the FOG Configuration Page

                              It all matches.

                              T 1 Reply Last reply Aug 19, 2016, 4:11 PM Reply Quote 0
                              • T
                                Tom Elliott @dureal99d
                                last edited by Aug 19, 2016, 4:11 PM

                                @dureal99d Can you make sure the /var/www/fog/service/ipxe directory is owned by the fog user:

                                If Ubuntu based server:
                                sudo chown fog:www-data -R /var/www/fog/service/ipxe

                                If Redhat based server:
                                sudo chown fog:apache -R /var/www/fog/service/ipxe

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                D 1 Reply Last reply Aug 19, 2016, 6:59 PM Reply Quote 0
                                • W
                                  Wayne Workman @dureal99d
                                  last edited by Aug 19, 2016, 5:07 PM

                                  @dureal99d said in Unknown error.:

                                  Imaging is working fine.

                                  Moved to fog problems.

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                  Daily Clean Installation Results:
                                  https://fogtesting.fogproject.us/
                                  FOG Reporting:
                                  https://fog-external-reporting-results.fogproject.us/

                                  1 Reply Last reply Reply Quote 0
                                  • D
                                    dureal99d @Tom Elliott
                                    last edited by Aug 19, 2016, 6:59 PM

                                    @Tom-Elliott / @Wayne-Workman OK everything is working fine now. thank you fog team for the help. according to @Tom-Elliott it was because the tftp folder was misdirected. I’m not really sure how that occurred but he fixed it. also @Wayne-Workman the revert to kernel 4.7.0 fixed the messages issue. but being as I’m informed its not really an error ill just later revert to kernel 4.7.1 and downgrade the messaging

                                    1 Reply Last reply Reply Quote 0
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