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Quick Registration gets stuck at 'Attempting to register host..'

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FOG Problems
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  • T
    TomBagley
    last edited by Aug 9, 2016, 10:43 AM

    Hi,
    Running 1.3.0 RC-5 on CentOS.

    When selecting quick registration from the fog boot menu the process gets stuck at ‘Attempting to register host’. Eventually it fails and I get the below.

    RegisterHang

    This happens across multiple clients.

    Full registration is still functional.

    Let me know if you need any more information. Thanks guys.
    Tom

    1 Reply Last reply Reply Quote 0
    • T
      Tom Elliott
      last edited by Aug 9, 2016, 10:58 AM

      I see you’re running 1.3.0-RC-5, can you update to RC-7 and see if it helps? I doubt it will, but still worth a shot I suppose.

      Also, can you set the boot menu for fog.reginput and add isdebug=yes to the boot options field?

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      T 1 Reply Last reply Aug 9, 2016, 12:30 PM Reply Quote 1
      • W
        Wayne Workman
        last edited by Aug 9, 2016, 12:15 PM

        I agree, move to RC-7.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
        Daily Clean Installation Results:
        https://fogtesting.fogproject.us/
        FOG Reporting:
        https://fog-external-reporting-results.fogproject.us/

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        • T
          TomBagley @Tom Elliott
          last edited by TomBagley Aug 9, 2016, 6:45 AM Aug 9, 2016, 12:30 PM

          @Tom-Elliott Always worth a try! Update sadly hasn’t changed anything. Sorry to waste your time but I do not understand the final two instructions of your post are they to be found within the UI?

          G 1 Reply Last reply Aug 9, 2016, 5:33 PM Reply Quote 0
          • G
            george1421 Moderator @TomBagley
            last edited by Aug 9, 2016, 5:33 PM

            @TomBagley Please do the following

            1. Select the Configuration icon
            2. iPXE Menu Configuration
            3. Select the fog.reginput
            4. Enter the following into the Boot Options field: isdebug=yes Be sure to leave a space between manreg and isdebug
            5. PXE boot the target system and select quick reg. This should drop you to a command prompt.

            From here I assume that Tom will want you to test something.

            ![alt text](0_1470763810301_iPXE_Menu.png image url)

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

            W 1 Reply Last reply Aug 20, 2016, 3:43 AM Reply Quote 3
            • T
              Tom Elliott
              last edited by Aug 9, 2016, 8:37 PM

              This is exactly where I’m trying to lead you to (as @george1421 pointed out).

              I need to see WHY it’s not working, and if I had to guess, I’d almost say your NIC doesn’t have an IP address. So by getting you into a debug mode we can find out what’s happening (or not).

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              T 1 Reply Last reply Aug 10, 2016, 1:30 PM Reply Quote 0
              • T
                TomBagley @Tom Elliott
                last edited by Aug 10, 2016, 1:30 PM

                @Tom-Elliott @george1421 Thanks both. I have completed those steps however I don’t see a change in behaviour or any debug info when I run the quick reg, no drop to a command prompt.
                alt text

                T 1 Reply Last reply Aug 10, 2016, 1:33 PM Reply Quote 0
                • T
                  Tom Elliott @TomBagley
                  last edited by Aug 10, 2016, 1:33 PM

                  @TomBagley I was under the impression this was happening with full registration. Can you add the same ‘isdebug=yes’ to fog.reg?

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  T 1 Reply Last reply Aug 10, 2016, 1:59 PM Reply Quote 0
                  • T
                    TomBagley @Tom Elliott
                    last edited by TomBagley Aug 10, 2016, 7:59 AM Aug 10, 2016, 1:59 PM

                    @Tom-Elliott Got it, do you need me to run anything in the command line or provide an output?

                    T 1 Reply Last reply Aug 10, 2016, 2:00 PM Reply Quote 0
                    • T
                      Tom Elliott @TomBagley
                      last edited by Aug 10, 2016, 2:00 PM

                      @TomBagley What’s the output of the command ip addr show?

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      T 1 Reply Last reply Aug 10, 2016, 2:03 PM Reply Quote 0
                      • T
                        TomBagley @Tom Elliott
                        last edited by Aug 10, 2016, 2:03 PM

                        @Tom-Elliott alt text

                        T 1 Reply Last reply Aug 10, 2016, 2:04 PM Reply Quote 0
                        • T
                          Tom Elliott @TomBagley
                          last edited by Aug 10, 2016, 2:04 PM

                          @TomBagley And what’s output of fdisk -l

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          T 1 Reply Last reply Aug 10, 2016, 2:14 PM Reply Quote 0
                          • T
                            TomBagley @Tom Elliott
                            last edited by Aug 10, 2016, 2:14 PM

                            @Tom-Elliott Sorry for delay, is this enough?

                            alt text

                            1 Reply Last reply Reply Quote 0
                            • W
                              Wayne Workman @george1421
                              last edited by Aug 20, 2016, 3:43 AM

                              @george1421 said in Quick Registration gets stuck at 'Attempting to register host..':

                              @TomBagley Please do the following

                              1. Select the Configuration icon
                              2. iPXE Menu Configuration
                              3. Select the fog.reginput
                              4. Enter the following into the Boot Options field: isdebug=yes Be sure to leave a space between manreg and isdebug
                              5. PXE boot the target system and select quick reg. This should drop you to a command prompt.

                              From here I assume that Tom will want you to test something.

                              ![alt text](0_1470763810301_iPXE_Menu.png image url)

                              #wiki worthy

                              Also, pinging @Sebastian-Roth on the OP’s issue - Sebastian is awesome with HDDs, and a lot of other stuff to numerous to list here.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                              Daily Clean Installation Results:
                              https://fogtesting.fogproject.us/
                              FOG Reporting:
                              https://fog-external-reporting-results.fogproject.us/

                              1 Reply Last reply Reply Quote 0
                              • S
                                Sebastian Roth Moderator
                                last edited by Aug 22, 2016, 1:23 PM

                                @TomBagley Are you still having this issue when trying to register this host? Do you you see this with different hosts? From my understanding the attempt to register a host is failing because there is a network issue. Full registration is propably working because the NIC has enough time to get an IP but not with quick registration I suppose. Can you please connect one of your clients with a dumb mini sctitch between the client and the main switch?

                                The output of fdisk you posted tells me that you might run into other issues with this client at some point. Those DELL recovery partitions are a pain when we try to make assumtions on where your windows system partition is. Please let us know if you run into issues when trying to deploy an image that you uploaded from this client.

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                T 1 Reply Last reply Oct 11, 2016, 4:47 PM Reply Quote 0
                                • T
                                  TomBagley @Sebastian Roth
                                  last edited by TomBagley Oct 11, 2016, 10:47 AM Oct 11, 2016, 4:47 PM

                                  @Sebastian-Roth Apologies for the late reply. It happened with every host, I tried a selection. I have however rebuilt my Fog Server with increased space which has thankfully resolved the issue so I’ll never know for sure . I am now however having issues with the hostnamechanger so will start afresh thread If I cannot resolve.

                                  Thanks all for suggestions the debugging was good learning as was migrating to new hardware.

                                  Tom

                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    Sebastian Roth Moderator
                                    last edited by Sebastian Roth Oct 12, 2016, 1:52 AM Oct 12, 2016, 7:08 AM

                                    @TomBagley Thanks for reporting back! Marking this solved then.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    1 Reply Last reply Reply Quote 1
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