not updating client from 0.11.4 to 0.11.5

[Tom Elliott]

@pmonstad I don’t know what 0.12 0.14 or 0.15 are.

I’m just guessing you mean 0.11.2, 0.11.4, and 0.11.5. In either case, can you get a screenshot?

It certainly sounds like it is disabled. Further, it’s stating it’s disabled Globally. So the HOST itself doesn’t mean anything.

[Tom Elliott]

@Tom-Elliott The global setting is found under: Service Configuration->Client Updater.

[pmonstad]

@Tom-Elliott Both options are turned on.

[x23piracy]

Hi,

anyone else having the same problem? Would be nice to know else i would wait with the update from RC6 to RC7
Can this be confirmed?

Regards X23

[Tom Elliott]

@pmonstad I don’t understand then.

From what you’re telling me, there’s conflicting information somewhere.

Seeing as I just updated our working FOG server to 1.3.0-RC-7 AND my hosts with the 0.11.4 have already started updating to 0.11.5, the problem appears to be only with you.

Without actually seeing the logs and without actually seeing the settings, I can’t help.

Something sounds far off.

[Quazz]

@x23piracy Working fine on my incredibly limited sample size.

[pmonstad]

@pmonstad Did a reinstall (svn) to make sure all client files are downloaded. Checked the global option is turned on, then moved all hosts to a new group and forced a client update setting to yes on all hosts. Still no update on my clients, and no errors in the fog log: client version : 0.11.4 client os: windows. server version: 1.3.0-rc-7 Middleware::Response Success

[Tom Elliott]

@pmonstad We need information to help figure out what’s going on. Can you please provide one of the systems’ fog.log files and a snapshot of the same hosts service settings and a snapshot of the “global” service settings?

[Wayne Workman]

@pmonstad Can you post the C:\fog.log from one of the problematic machines please?

[pmonstad]

@Wayne-Workman Here is the log file:0_1470662623979_fog.log

[pmonstad]

@Tom-Elliott

[Wayne Workman]

@pmonstad The pictures you posted are for the legacy client I believe. Updating of the new fog client is controlled here:
Web Interface -> FOG Configuration -> FOG Settings -> FOG Client -> FOG_CLIENT_AUTOUPDATE

[pmonstad]

@Wayne-Workman Sorry forgot to put a screenshot of that one. Here it is, and setting is tuned on.

[pmonstad]

@pmonstad ![alt text]

[Tom Elliott]

@pmonstad Can you try removing the fog GUI directories and re-run the installer?

I don’t know if you have any custom data in the fog directory, so please back that information up first.

Then run:

rm -rf /var/www/fog /var/www/html/fog

Then re-run the installer. Does the issue still occur?

[Tom Elliott]

Also, before running the below, what is the browser output of:

http://192.168.68.254/fog/service/getversion.php?clientver&newService&json

[pmonstad]

@Tom-Elliott Sorry, this did not help. Still no auto update of client.

[Tom Elliott]

@pmonstad And the browser output of going to the url?

[pmonstad]

I uninstalled FOG client 0.11.4 and installed 0.11.5 on a client. There is no FOG icon visible in the task bar in down right corner of the screen. FOG client seams to be running. I have restarted the Win 7 machine several times, no icon available.

[pmonstad]

@pmonstad This was due to a token error. Running a reset encryption data solved this, the tray icon is back aigain. What is strange is the client shows like version 0.11.4! Could the problem be wrong version number in the latest client? I uninstalled 0.11.4 and installed 0.11.5