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    database update failed after capture

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    • george1421G
      george1421 Moderator @alansopro
      last edited by george1421

      @alansopro Ok then we need the error message from apache error log.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

      A 1 Reply Last reply Reply Quote 0
      • Tom ElliottT
        Tom Elliott
        last edited by

        I’m oh so very lost in what’s happening here.

        @alansopro, you’ve gone through the FTP steps, and NOW the pxe boot doesn’t work? How isn’t it working? Is there an error message, or something we can help you troubleshoot further?

        That said, resetting your password would have 0 impact on the booting capability of PXE. So unless there’s something seriously misconfigured we need a lot more information please.

        Preferrably, Apache error logs, Installation Error logs, pictures, and more details than “I did this, now that ain’t working”.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        george1421G 1 Reply Last reply Reply Quote 1
        • george1421G
          george1421 Moderator @Tom Elliott
          last edited by george1421

          @Tom-Elliott Tom, in this post https://forums.fogproject.org/topic/8236/database-update-failed-after-capture/11 FOG is only filling out the top section of the iPXE menu when boot.php is called directly. My guess is that something is wrong with access the msql server, but that is only a guess.

          The OP does have 2 issues. One was resolved with correcting the ftp (linux) user password.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

          1 Reply Last reply Reply Quote 0
          • A
            alansopro @george1421
            last edited by

            @george1421 The problem was the actual computer. I plugged in another one and it PXE boots fine but now the NFS server isn’t starting so i can’t capture image due to that. 😕

            george1421G 1 Reply Last reply Reply Quote 0
            • george1421G
              george1421 Moderator @alansopro
              last edited by

              @alansopro ?? Was the target computer ??, Um ok.

              As for the nfs service, have you rebooted your FOG server since the upgrade.

              You can check the status of nfs with the following command: showmount -e 127.0.0.1 That should list the exported shares from /etc/exports.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

              A 1 Reply Last reply Reply Quote 0
              • P
                phishphan
                last edited by

                I received the same error message on 1.3.0 RC5. Right when the image was just about to finish it said Update Database Failed and then rebooted. This thread is somewhat confusing. Was there a fix posted for this?

                george1421G Wayne WorkmanW 2 Replies Last reply Reply Quote 0
                • george1421G
                  george1421 Moderator @phishphan
                  last edited by

                  @phishphan You are correct the OP seems to have several issues, but in your case please follow the suggestion by @Quazz https://forums.fogproject.org/topic/8236/database-update-failed-after-capture/5 and see if your issue is the FTP user account

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                  Wayne WorkmanW 1 Reply Last reply Reply Quote 1
                  • Wayne WorkmanW
                    Wayne Workman @george1421
                    last edited by

                    @george1421 it is an ftp issue. the storage management pass was changed, and a gui user wasn’t defined in .fogsettings, and the wrong pass defined in there too.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                    Daily Clean Installation Results:
                    https://fogtesting.fogproject.us/
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                    george1421G 1 Reply Last reply Reply Quote 0
                    • george1421G
                      george1421 Moderator @Wayne Workman
                      last edited by

                      @Wayne-Workman said in database update failed after capture:

                      @george1421 it is an ftp issue. the storage management pass was changed, and a gui user wasn’t defined in .fogsettings, and the wrong pass defined in there too.

                      Is this a systemic issue with the 1.3.0-rcX upgrade script? We’ve seen quite a few of these exact issues in the last few days??

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                      Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                      • Wayne WorkmanW
                        Wayne Workman @george1421
                        last edited by

                        @george1421 said in database update failed after capture:

                        Is this a systemic issue with the 1.3.0-rcX upgrade script? We’ve seen quite a few of these exact issues in the last few days??

                        It’s systemic only because people don’t know that they really should define fog web ui user and pass inside of /opt/fog/.fogsettings exactly like the installer says. Additionally, people are changing the Storage Management DefaultMember password without realizing that they must too change the password setting in .fogsettings, and re-run the installer, or do it all manually.

                        You know what I think?
                        @Tom-Elliott I think if people change the Storage Management password, that the new password should be tried against that node before being stored in the DB. If an FTP connection fails with the new credentials, show a big fat message saying the credentials are bad and won’t be stored, and to first update .fogsettings and re-run the installer, and that they ought to have web ui credentials defined too so the installer can auto-update the node’s password FOR them.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                        Daily Clean Installation Results:
                        https://fogtesting.fogproject.us/
                        FOG Reporting:
                        https://fog-external-reporting-results.fogproject.us/

                        1 Reply Last reply Reply Quote 1
                        • Wayne WorkmanW
                          Wayne Workman
                          last edited by

                          IMHO, even requiring ui credentials inside .fogsettings creates an unnecessary complexity for fog. When I setup this initially using just BASH, it didn’t require any such ui credentials, but only access to the DB, which the main already has, and a remote node has because the user has to enter the fogstorage credentials. The new way Tom has it setup is php based, and requires valid web interface credentials.

                          I’ve discussed this with Tom at great length several times, he feels differently.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                          Daily Clean Installation Results:
                          https://fogtesting.fogproject.us/
                          FOG Reporting:
                          https://fog-external-reporting-results.fogproject.us/

                          1 Reply Last reply Reply Quote 0
                          • A
                            alansopro @george1421
                            last edited by

                            @george1421 When running the showmount -e 127.0.0.1 in SSH it gives me a Port mapper failure - timed out error.

                            I did reboot the system but I mounted the external drive back using mount --bind /media/EXT /images/EXT

                            Tom ElliottT 1 Reply Last reply Reply Quote 0
                            • Tom ElliottT
                              Tom Elliott @alansopro
                              last edited by

                              @alansopro Try:

                              service rpcbind restart; service nfsd restart

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              A 1 Reply Last reply Reply Quote 1
                              • A
                                alansopro @Tom Elliott
                                last edited by

                                @Tom-Elliott NFSD is an unrecognized service.

                                1 Reply Last reply Reply Quote 0
                                • Tom ElliottT
                                  Tom Elliott
                                  last edited by

                                  again, what information do we have?

                                  What’s the OS you’re running?

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  A 1 Reply Last reply Reply Quote 0
                                  • A
                                    alansopro @Tom Elliott
                                    last edited by

                                    @Tom-Elliott Sorry I’m running CentOS 6.8 Final /w FOG 1.3.0 RC4 (Trying to upgrade to RC5 but fails on the NFS setting up/starting step.

                                    Tom ElliottT 1 Reply Last reply Reply Quote 0
                                    • Tom ElliottT
                                      Tom Elliott @alansopro
                                      last edited by

                                      @alansopro If you replace nfsd with just nfs does it work?

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      A 1 Reply Last reply Reply Quote 0
                                      • Wayne WorkmanW
                                        Wayne Workman @phishphan
                                        last edited by

                                        @phishphan 's issue was FTP credentials. I helped him get it sorted.

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                        Daily Clean Installation Results:
                                        https://fogtesting.fogproject.us/
                                        FOG Reporting:
                                        https://fog-external-reporting-results.fogproject.us/

                                        1 Reply Last reply Reply Quote 0
                                        • A
                                          alansopro @Tom Elliott
                                          last edited by

                                          @Tom-Elliott

                                          This is what I get when trying to restart it.

                                          service nfs restart
                                          Shutting down NFS daemon: [ OK ]
                                          Shutting down NFS mountd: [ OK ]
                                          Shutting down NFS quotas: [FAILED]
                                          Shutting down NFS services: [ OK ]
                                          Shutting down RPC idmapd: [ OK ]
                                          Starting NFS services: [ OK ]
                                          Starting NFS quotas: kCannot register service: RPC: Timed out
                                          rpc.rquotad: unable to register (RQUOTAPROG, RQUOTAVERS, udp).

                                          A 1 Reply Last reply Reply Quote 0
                                          • A
                                            alansopro @alansopro
                                            last edited by alansopro

                                            Yet this morning I restarted it and everything is fine. So I’m really confused. Let me try capturing an image again…

                                            EDIT:

                                            I was able to get it working and I searched the apache logs and found an error on on a fogmanagement file which someone else had a topic on and had to remove a & symbol. Everything seems to be good and the image was captured. Thank you.

                                            Wayne WorkmanW 1 Reply Last reply Reply Quote 2
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