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    Quick or Full Host Registration fails - screen goes black

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    FOG Problems
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    • Tom ElliottT
      Tom Elliott @kinger37
      last edited by

      @kinger37 The chainload error is likely me, quietly, hopeing the ipxe stuff was fixed. What file are you trying to boot? My guess ipxe.efi?

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      K 2 Replies Last reply Reply Quote 0
      • K
        kinger37 @Tom Elliott
        last edited by

        This post is deleted!
        1 Reply Last reply Reply Quote 0
        • K
          kinger37 @Tom Elliott
          last edited by

          @Tom-Elliott Hi Tom i just confirmed that all my UEFI boot options are using ipxe.efi.

          george1421G 1 Reply Last reply Reply Quote 0
          • george1421G
            george1421 Moderator @kinger37
            last edited by

            @kinger37 Just to rule out some other issue, if you switch one of these target computers to bios (legacy) mode does it register correctly?

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

            Tom ElliottT K 2 Replies Last reply Reply Quote 0
            • Tom ElliottT
              Tom Elliott @george1421
              last edited by

              @george1421 I know what’s wrong, but I don’t know how to fix it :(.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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              • K
                kinger37
                last edited by

                I also want to add something i just noticed - I have to use UEFI or my hard drive (M.2 256GB PCIe SSD Samsung PM951 NVMe Drive) isnt detected under Legacy boot. @george1421 Do you have the same hard drive as I do?

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                • K
                  kinger37 @george1421
                  last edited by

                  @george1421 Hi George, I just finished testing that and you are correct - it registers correctly, however when i check inventory of that machine - no hard drive installed 😞

                  george1421G 1 Reply Last reply Reply Quote 0
                  • george1421G
                    george1421 Moderator @kinger37
                    last edited by

                    @kinger37 Let me fire one up, I got sidetracked today (not in a good way).

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                    george1421G 1 Reply Last reply Reply Quote 0
                    • george1421G
                      george1421 Moderator @george1421
                      last edited by

                      @george1421 OK, our 7040’s come from dell preconfigured for legacy. So in legacy mode I can see the M.2 disk without issue. It shows up under the boot sequence as PM951 NVMe …

                      Make sure your legacy rom setting is turned on under advanced boot options. (but again this is only if you want to run legacy mode).

                      Let me switch this over to uefi mode and see what I can break.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                      george1421G 1 Reply Last reply Reply Quote 0
                      • george1421G
                        george1421 Moderator @george1421
                        last edited by

                        @george1421 Update:

                        I pxe booted using ipxe.efi into the fog menu. It sat for about 20 seconds at initializing devices then eventually called up the FOG iPXE menu. From there I selected check compatibility and the screen went black (like you noted). It was black for so long I turned around and started looking for firmware updates. Then I had a phone call. When I turned around the computer was sitting at the compatibility menu. This was probably about 5 minutes from the time I booted. I ran the compatibility test and the network card passed and the drive failed to detect.

                        I know with these systems we had to add 2 KBs to our windows 7 build so that windows 7 could detect these drives. Not sure about the FOS engine.

                        I’m going to do the following.

                        1. Update my FOG dev box to the latest release
                        2. Search for firmware updates for the 7040
                        3. USB boot the FOS Engine to try to get into debug mode so I can attempt to interact with the drive.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                        george1421G 1 Reply Last reply Reply Quote 0
                        • george1421G
                          george1421 Moderator @george1421
                          last edited by george1421

                          @george1421 Update 2: Success

                          I had success, but not sure what really fixed it. The 7040 is booting in uefi mode.

                          1. I updated the 7040 firmware firm 1.2.8 to 1.4.4 (note this is not a 7040M but a 7040 SFF)
                          2. I first attempted to boot the FOS engine from a usb stick and it worked and it was fast!! With the FOS engine I was able to see the disk and they showed up as an NVM disk with its crazy name.
                          3. Next I updated the fog trunk to what ever the latest release was about 10 minutes ago (8460)
                          4. I then pxe booted into the fog menu, this time iPXE took about 6 seconds to initialize hardware. I selected the compatibility test and this time it detected the hard drive and network adapter.

                          So what fixed it? Either the firmware update or the FOG trunk update. I have not yet deployed any images to this computer, but I suspect it will work, but I don’t have a uefi/gpt image to test on it.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                          K 2 Replies Last reply Reply Quote 0
                          • K
                            kinger37 @george1421
                            last edited by

                            @george1421 Hi George - I just had it work - without doing an updates - not sure what changed. The only that i did try was doing the Legacy boot after scheduling a task to capture the image. I am going to try a straight from the factory 7040 and see what happens.

                            If it fails again though I will update firmware and FOG trunk.

                            Thanks again for all your help!

                            1 Reply Last reply Reply Quote 0
                            • Wayne WorkmanW
                              Wayne Workman
                              last edited by

                              Just my personal experience - FOG Trunk from a month ago and a 7040sff out of the box worked fine. We are using them in UEFI mode, but are using legacy for network booting.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                              Daily Clean Installation Results:
                              https://fogtesting.fogproject.us/
                              FOG Reporting:
                              https://fog-external-reporting-results.fogproject.us/

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                              • K
                                kinger37 @george1421
                                last edited by

                                @george1421 @Wayne-Workman I have just updated to the latest SVN 5858 and updated the firmware of the 7040 to 1.4.4 - wasnt getting a plain black screen anymore but kept failing on registration “An Error has been detected” “Cannot find disk on system”

                                Solution to that issue was in my BIOS\UEFI settings - under Device Config-Sata Operation: Raid On was enable and I had to change it to AHCI.

                                Testing deploying a image right now.

                                Wayne WorkmanW K 2 Replies Last reply Reply Quote 0
                                • Wayne WorkmanW
                                  Wayne Workman @kinger37
                                  last edited by

                                  @kinger37 #wiki worthy

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                  Daily Clean Installation Results:
                                  https://fogtesting.fogproject.us/
                                  FOG Reporting:
                                  https://fog-external-reporting-results.fogproject.us/

                                  1 Reply Last reply Reply Quote 0
                                  • K
                                    kinger37 @kinger37
                                    last edited by

                                    @kinger37 Deployment was successful - I think I have it working now - thank you for everyones help.

                                    @TOM ELLIOTT On my first time booting into FOG PXE menu I receive the chainloading error, but after rebooting and going back in - it doesnt show up again.

                                    george1421G 1 Reply Last reply Reply Quote 0
                                    • george1421G
                                      george1421 Moderator @kinger37
                                      last edited by

                                      @kinger37 said in Quick or Full Host Registration fails - screen goes black:

                                      @TOM ELLIOTT On my first time booting into FOG PXE menu I receive the chainloading error, but after rebooting and going back in - it doesnt show up again.

                                      I have to say I saw that at random when I was testing too. I was doing 3 things at a time and just thought I missed something when I turned back. The time I actually watched the booting process it booted normally. So there may be a timing issue that is just on the edge of working. It will be interesting to know your production experience with this configuration.

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                      1 Reply Last reply Reply Quote 0
                                      • Tom ElliottT
                                        Tom Elliott
                                        last edited by

                                        How many hosts are there in your environment both of you?

                                        I don’t think it’s timing but kind of is. If there were an error in code it would show up everytime for all machines. It would not show up randomly on even the same machine. Just a guess but I believe what you guys are seeing is inability to connect to the database due to meeting max connection limits of db and/or Apache max limits.

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        george1421G K 2 Replies Last reply Reply Quote 0
                                        • george1421G
                                          george1421 Moderator @Tom Elliott
                                          last edited by george1421

                                          @Tom-Elliott In my case it was on the dev box so only 2 or 3 systems were connected. Unfortunately I did not see what the error was only when I turned around I saw the chain loading error. I rebooted it without turning it off and watched it and the iPXE menu came up. Could have been a fluke or the update to the latest trunk today, or booting these 7040s in efi mode. I don’t do efi on any system in our production environment so I can’t comments other than I saw the results of the error twice during iPXE booting.

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                          1 Reply Last reply Reply Quote 0
                                          • Tom ElliottT
                                            Tom Elliott
                                            last edited by

                                            Do you see the same thing if booting in legacy mode? I’m going to guess a network uplink bug may be present and can’t load up the nic to enable it to get to network. This means it can’t boot to find the menu and subsequently gets an error returned causing it to fail. I wonder if this only happens on these systems from cold boot status?

                                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                            george1421G 1 Reply Last reply Reply Quote 0
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