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Chainloading failure: Toshiba Tecra C40-C UEFI & Samsung SSD MZNLF128HCHP-000

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  • G
    george1421 Moderator @mabarton
    last edited by george1421 Jul 1, 2016, 6:27 PM Jul 2, 2016, 12:22 AM

    @mabarton said in Chainloading failure: Toshiba Tecra C40-C UEFI & Samsung SSD MZNLF128HCHP-000:

    @george1421 1.2.0 upgraded to trunk on Ubuntu 14.04

    OK, what release? (numbers by cloud on web gui page)

    In regards to the chain load failure, you may need to update the host record for these specific computers. You will need to change the uefi exit mode field. You will have to test each of the uefi exit modes until you find the one that works for you.

    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

    M 1 Reply Last reply Jul 2, 2016, 12:31 AM Reply Quote 0
    • M
      mabarton @george1421
      last edited by Jul 2, 2016, 12:28 AM

      @george1421

      They are M.2

      The machine boots fine when not in PXE

      1 Reply Last reply Reply Quote 0
      • M
        mabarton @george1421
        last edited by Jul 2, 2016, 12:31 AM

        @george1421 I have tested each mode some give me the chainloading issue and some give me no valid OS.

        Running Version 8291
        bzImage Version 4.6.2
        bzImage32 4.6.2

        G 1 Reply Last reply Jul 2, 2016, 12:32 AM Reply Quote 0
        • G
          george1421 Moderator @mabarton
          last edited by Jul 2, 2016, 12:32 AM

          @mabarton Just for clarity these are uefi systems, so you adjusted the uefi exit mode in the host record? The bios exit modes won’t apply here.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

          M 1 Reply Last reply Jul 2, 2016, 2:14 AM Reply Quote 0
          • M
            mabarton @mabarton
            last edited by mabarton Jul 1, 2016, 8:15 PM Jul 2, 2016, 1:45 AM

            This post is deleted!
            1 Reply Last reply Reply Quote 0
            • M
              mabarton
              last edited by mabarton Jul 1, 2016, 8:16 PM Jul 2, 2016, 1:49 AM

              The PXE, Fog Menu (FOS?), and Chainloading failure.

              0_1467423993262_IMG_3461.PNG0_1467424044630_IMG_3463.PNG
              0_1467424063736_FullSizeRender.jpg

              1 Reply Last reply Reply Quote 0
              • G
                george1421 Moderator
                last edited by george1421 Jul 1, 2016, 8:12 PM Jul 2, 2016, 2:07 AM

                @Developers I had a lengthy chat session with the OP. To summarize the situation here is where it is.

                The OP has a 100 (first in the environment) uefi system, with gpt disk structure on a M.2 ssd drive. The OP is trying to capture a Windows 10 reference image using a current release of the FOG trunk. The uefi target system boots into FOS and begins to copy the image off the ssd drive, but it fails near the end of the image capture (the OP has agreed to snap a picture of the actual error with a mobile phone and post the image to this thread). The reference image the OP is trying to capture is a Factory installed image that has been customized for the OPs environment. FWIW this image also contains a factory installed restore partition.

                Another part of the puzzle here is that FOG menu will not exit properly and boot the system. If the OP changes the firmware so that the target boots directly to the hard drive the device boots OK. The OP has tested all FOG UEFI exit modes with no success. None yield a system that boots.

                At this point the OP has already tried most things before I suggested them. When I exited the chat the OP was attempting to clone the disk with clonezilla to see if its a partclone issue or something else with fog.

                At this point I’m out of ideas on how to verify the disk structure without damaging the content of the reference image. I’m suspecting there is a corrupted partition table or that factory restore partition is gumming up the capture (wouldn’t be the first time I saw that issue).

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                1 Reply Last reply Reply Quote 0
                • M
                  mabarton @george1421
                  last edited by Jul 2, 2016, 2:08 AM

                  @george1421
                  I use DHCP from the fog setup. I have an isolated network.

                  G 1 Reply Last reply Jul 2, 2016, 2:09 AM Reply Quote 0
                  • G
                    george1421 Moderator @mabarton
                    last edited by george1421 Jul 1, 2016, 8:14 PM Jul 2, 2016, 2:09 AM

                    @mabarton Just for clarity, the picture you posted appears to be a pxe boot issue, where did that come from? We’d like to see a screen shot of the image capture error.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                    1 Reply Last reply Reply Quote 0
                    • M
                      mabarton @george1421
                      last edited by Jul 2, 2016, 2:14 AM

                      @george1421
                      The three pics are the order in which it fails.

                      1. PXE booting
                        2)FOG menu
                        3)Chainloading failure (when leaving the Fog menu after the 3 sec.)

                      The other picture with mostly a black screen is the Raw image failure at the end of the cloning process.

                      I will submit more pics of the different exits and what they do.

                      G 1 Reply Last reply Jul 2, 2016, 2:16 AM Reply Quote 0
                      • G
                        george1421 Moderator @mabarton
                        last edited by Jul 2, 2016, 2:16 AM

                        @mabarton Lets not focus on the exit modes right now. I think they are all related. But lets focus on image capture. Because if you can’t capture the image, the exit mode issue is a moot point. A clear image of the capture error will give the devs something to reference.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                        T M 3 Replies Last reply Jul 2, 2016, 2:18 AM Reply Quote 0
                        • T
                          Tom Elliott @george1421
                          last edited by Jul 2, 2016, 2:18 AM

                          @george1421 the pic shows ftp issues for image capture

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                          • T
                            Tom Elliott @george1421
                            last edited by Jul 2, 2016, 2:19 AM

                            @george1421 uefi exit should be handled by rEFInd type but it needs a Config file for it as well.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            T 1 Reply Last reply Jul 2, 2016, 2:20 AM Reply Quote 0
                            • M
                              mabarton @george1421
                              last edited by Jul 2, 2016, 2:19 AM

                              0_1467425947375_IMG_3450.JPG
                              This is when I attempted a Raw image. At the end this came up

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                              • W
                                Wayne Workman
                                last edited by Jul 2, 2016, 2:20 AM

                                Looking at the picture that has FTP related messages, the upload script can authenticate but cannot enter into the ftp root directory - which is /home/fog. This is exactly what the error says in fact.

                                Troubleshooting should focus on this directory. Does it exist? What are the permissions?

                                Please post the output of this command:
                                ls -lahRt /home/fog

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                Daily Clean Installation Results:
                                https://fogtesting.fogproject.us/
                                FOG Reporting:
                                https://fog-external-reporting-results.fogproject.us/

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                                • T
                                  Tom Elliott @Tom Elliott
                                  last edited by Jul 2, 2016, 2:20 AM

                                  @Tom-Elliott it appears, maybe, /home/fog folder doesn’t exist?

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  M 1 Reply Last reply Jul 2, 2016, 2:21 AM Reply Quote 1
                                  • M
                                    mabarton @Tom Elliott
                                    last edited by Jul 2, 2016, 2:21 AM

                                    @Tom-Elliott
                                    It doesn’t

                                    W T 2 Replies Last reply Jul 2, 2016, 2:23 AM Reply Quote 0
                                    • W
                                      Wayne Workman @mabarton
                                      last edited by Jul 2, 2016, 2:23 AM

                                      @mabarton said in Chainloading failure: Toshiba Tecra C40-C UEFI & Samsung SSD MZNLF128HCHP-000:

                                      @Tom-Elliott
                                      It doesn’t

                                      Then make it.
                                      mkdir /home/fog
                                      chown fog:fog /home/fog

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                      Daily Clean Installation Results:
                                      https://fogtesting.fogproject.us/
                                      FOG Reporting:
                                      https://fog-external-reporting-results.fogproject.us/

                                      G M 2 Replies Last reply Jul 2, 2016, 2:23 AM Reply Quote 1
                                      • G
                                        george1421 Moderator @Wayne Workman
                                        last edited by Jul 2, 2016, 2:23 AM

                                        @Wayne-Workman I guess I have to ask a silly question, why is it trying to use the /home/fog directory for image capture? That’s a bit unusual.

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                        T M 3 Replies Last reply Jul 2, 2016, 2:25 AM Reply Quote 0
                                        • T
                                          Tom Elliott @mabarton
                                          last edited by Tom Elliott Jul 1, 2016, 8:27 PM Jul 2, 2016, 2:23 AM

                                          @mabarton there is the upload error. Run:sudo mkdir -p /home/fog; sudo chown -R fog:fog /home/fog

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                          G M 2 Replies Last reply Jul 2, 2016, 2:24 AM Reply Quote 0
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