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    Schema/Installer Doesn't Ask For Update/Can't Upload Image

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    FOG Problems
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    • RobTitian16R
      RobTitian16
      last edited by

      Hi all,

      I currently have a problem where I can’t upload a Windows 10 image to the FOG server. It fails when trying to mount dev/sda1. I’ve attempted to update my FOG install to the latest version of Trunk as that normally fixes the issue, but when I do it doesn’t present me with the schema update page, but instead asks me to log-in.
      I’m currently running Ubuntu 14.04 with FOG version 8149. Any help with this would be greatly appreciated.

      ch3iC 1 Reply Last reply Reply Quote 0
      • ch3iC
        ch3i Moderator @RobTitian16
        last edited by

        @RobTitian16 Hi, Installer always ask for DB update via Web GUI, but it’s not always necessary.

        1 Reply Last reply Reply Quote 1
        • Tom ElliottT
          Tom Elliott
          last edited by

          What’s the message when it tries to mount /dev/sda1?

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          RobTitian16R 1 Reply Last reply Reply Quote 0
          • RobTitian16R
            RobTitian16 @Tom Elliott
            last edited by

            @Tom-Elliott Failed to mount /dev/sda1
            I’ll see if I can get a photo of it when it comes up so you can see the full thing.

            1 Reply Last reply Reply Quote 0
            • S
              Sebastian Roth Moderator
              last edited by

              @RobTitian16 said:

              I’ve attempted to update my FOG install to the latest version of Trunk as that normally fixes the issue, but when I do it doesn’t present me with the schema update page, but instead asks me to log-in.

              Not every trunk update comes along with a new DB schema version.

              Picture of the exact error is needed as we need to know where exactly things go wrong.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              RobTitian16R 1 Reply Last reply Reply Quote 0
              • RobTitian16R
                RobTitian16 @Sebastian Roth
                last edited by

                @Sebastian-Roth

                Here’s the picture as requested!

                0_1466170293939_Capture.PNG

                1 Reply Last reply Reply Quote 0
                • S
                  Sebastian Roth Moderator
                  last edited by Sebastian Roth

                  @RobTitian16 While this “Failed Mounting Partition” should not be a show stopper I am still wondering why FOG cannot test-mount and read your sda1 partition. Please give this a try: Schedule another upload task but select debug just before creating it in the web gui. Boot up the client and hit ENTER twice when asked to do so till you get to a linux shell. Run the following commands there and post a picture here:

                  mkdir -p /mnt
                  ntfs-3g -o ro /dev/sda1 /mnt
                  ls /mnt
                  umount /mnt
                  ntfs-3g -o rw /dev/sda1 /mnt
                  ls /mnt
                  umount /mnt
                  ntfs-3g -o remove_hiberfile,rw /dev/sda1 /mnt
                  ls /mnt
                  umount /mnt
                  

                  @Tom-Elliott Should we really return from the function beginUpload if something goes wrong with mounting the NTFS partitions to find a BCD file (fog.upload line 103 and 89)? Let’s see why Rob’s partition cannot be mounted and then see what we can do about it.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  RobTitian16R 2 Replies Last reply Reply Quote 0
                  • RobTitian16R
                    RobTitian16 @Sebastian Roth
                    last edited by

                    @Sebastian-Roth Morning gents,

                    This is what I get:

                    0_1466410447317_image1.JPG

                    1 Reply Last reply Reply Quote 0
                    • RobTitian16R
                      RobTitian16 @Sebastian Roth
                      last edited by

                      @Sebastian-Roth Doh… I think I’ve resolved it by turning off fast startup. I’m currently on ‘Resizing File System’, but that always takes a little bit of time. If it doesn’t go through, I’ll post back. Your suggestions lead me to this post, which gave me the answer:

                      http://askubuntu.com/questions/145902/unable-to-mount-windows-ntfs-filesystem-due-to-hibernation

                      Many thanks for your help 🙂

                      Is there a place on the wiki that mentions imaging windows 10? If not, it might be helpful for others in the future just so they know.

                      1 Reply Last reply Reply Quote 0
                      • S
                        Sebastian Roth Moderator
                        last edited by Sebastian Roth

                        @RobTitian16 You are probably looking for this:
                        https://wiki.fogproject.org/wiki/index.php/Windows_8_UEFI_Imaging_Tips
                        https://forums.fogproject.org/topic/5903/windows-8-1-dirty-bit-in-uefi

                        @Tom-Elliott Maybe we should even fail at this point when mounting the partition does not work. Otherwise sooner or later people will run into problems when partclone is trying to read the data off that NTFS partition.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        Tom ElliottT 1 Reply Last reply Reply Quote 0
                        • Tom ElliottT
                          Tom Elliott @Sebastian Roth
                          last edited by

                          @Sebastian-Roth Updated to fail in the case we can’t create the mount directory OR the partition cannot be mounted. Because I write the data to a log, I am also able to output the “reasoning” behind the failure too to try to help people hone in on the issue.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          1 Reply Last reply Reply Quote 1
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