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    New machines not finding PXE info

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    Hardware Compatibility
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    • Tom ElliottT
      Tom Elliott
      last edited by

      Try changing the boot file.

      I just saw this issue on brand new HP ProBook 645 G2 and the fix for us was to use the ipxe.pxe file.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      1 Reply Last reply Reply Quote 1
      • E
        EAHarvey
        last edited by

        My bad. I see it’s pulling an address. 😛

        Tom ElliottT 1 Reply Last reply Reply Quote 0
        • Tom ElliottT
          Tom Elliott @EAHarvey
          last edited by

          @EAHarvey It’s pulling IP in PXE, but iPXE is failing to get IP.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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          • F
            forte647 @forte647
            last edited by

            Thanks for the suggestions. Unfortunately I was not able to get my hands on a reliable dumb switch. All our old dumb switches seem to have port issues and I cannot reliably rule out an issue with our switch.

            I did try switching to ipxe.pxe and that worked. It will try and configure (net0 00:00:00:00:00:00) and then fail. It’ll try again with the correct address and succeed right after.

            Another thing I tried in case this is helpful to anyone:
            I grabbed this version of ipxe.iso from this page https://svn.code.sf.net/p/freeghost/code/trunk/packages/tftp/ and booted from that CD and it worked.

            But yeah, changing the bootfile to ipxe.pxe works for the new and old HP machines. Thank you all for your help. 🙂

            george1421G 1 Reply Last reply Reply Quote 0
            • george1421G
              george1421 Moderator @forte647
              last edited by

              @forte647 OK, while you have a solution its not a real fix (IMO).

              What I think is going on is one of these:

              1. The target computer will wink (momentarily drop and reconnect) the network link during the transitions between PXE (ROM) and iPXE and then between iPXE and the FOS (Fog OS linux) kernel starting. This is because the network adapter is reset between each kernel loading. If you don’t have fast spanning tree, port fast, or RSTP enabled then the port doesn’t start forwarding for 20 some seconds after the link light turns on. So if this is the case ensure that your network ports are using one of the fast spanning tree protocols.
              2. We’ve also seen the green ethernet (802.1az) cause similar issues with the network wink between kernels. Disable any green ethernet commands.
              3. The network adapters are negotiating the wrong network speed between the switch and the target computer. Fixing the network speed in the switch at 1GbE typically resolves this issue.

              Placing a dumb switch between the building switch and the target computer breaks (masks) the above bad behavior. Beyond that I’m pretty sure this issue is a network issue and not an iPXE kernel issue.

              Just to collect a bit more information on this network adapter, on a windows computer will you collect the vendor and device ID? You can access it through the hardware manager. The hardware id will be vend_xxxxx&dev_xxxxxx

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

              Wayne WorkmanW Tom ElliottT F 3 Replies Last reply Reply Quote 1
              • Wayne WorkmanW
                Wayne Workman @george1421
                last edited by

                @george1421 #wiki worthy.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                Daily Clean Installation Results:
                https://fogtesting.fogproject.us/
                FOG Reporting:
                https://fog-external-reporting-results.fogproject.us/

                george1421G 1 Reply Last reply Reply Quote 0
                • george1421G
                  george1421 Moderator @Wayne Workman
                  last edited by

                  @Wayne-Workman actually I though Sebastian had a wiki page with this outlined. But again I’m wiki search challenged today. I know I saw at least one of his posts that had this lined out point by point.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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                  • Tom ElliottT
                    Tom Elliott @george1421
                    last edited by

                    @george1421 I ran into exactly the same problem it had a dumb switch connected between. It has to be a driver issue.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    1 Reply Last reply Reply Quote 0
                    • F
                      forte647 @george1421
                      last edited by

                      @george1421 i have 4 instances for “Hardware ID” for my NIC on the new laptops.

                      PCI\VEN_10EC&DEV_8168&SUBSYS_80F0103C&REV_15

                      PCI\VEN_10EC&DEV_8168&SUBSYS_80F0103C

                      PCI\VEN_10EC&DEV_8168&CC_020000

                      PCI\VEN_10EC&DEV_8168&CC_0200

                      is this what you were asking for?

                      george1421G 1 Reply Last reply Reply Quote 0
                      • george1421G
                        george1421 Moderator @forte647
                        last edited by

                        @forte647 Yes that is the number.

                        For future reference, the nearest chip set I can track it down to is RTL8111B

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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                        • S
                          Sebastian Roth Moderator
                          last edited by Sebastian Roth

                          @forte647 Too bad you got one of those ugly NICs running the r8169 driver. We have seen a lot of trouble with those lately. If I remember correctly this was an auto-negotiation issue most times. As George already said, can you try setting link speed to static GbE or 100M Fast Ethernet on your managed switch and try again? Please keep an eye on the link LEDs (switch and NIC) as well.

                          Are we allowed to use your picture in the wiki once we figure this issue out? As you are within a private IP range this shouldn’t be an issue privacy wise. Or we can mask the IP and MAC information if you don’t want to see those in the wiki.

                          @george1421 The article I am working on (don’t find the time to do get this finished) is linked in my signature…

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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