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User ERROR: Unable to get logged in users

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  • T
    Tom Elliott
    last edited by May 20, 2016, 10:41 AM

    I don’t know why it’s failing.

    Can you try updating to latest?

    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

    1 Reply Last reply Reply Quote 0
    • U
      URfog
      last edited by May 20, 2016, 10:45 AM

      Thanks for answer, I’ll try it.

      SERVER

      OS: Debian 9.6
      Fog version: FOG 1.5.5

      1 Reply Last reply Reply Quote 0
      • U
        URfog
        last edited by May 20, 2016, 10:57 AM

        Thanks @Tom-Elliott , but still the same error. I’ll try another computer to create my W10 Image

        SERVER

        OS: Debian 9.6
        Fog version: FOG 1.5.5

        1 Reply Last reply Reply Quote 0
        • G
          george1421 Moderator
          last edited by May 20, 2016, 11:50 AM

          Just for clarity here what error are you referring to?

          This one with the security token error

           20/05/2016 8:52 Middleware::Authentication ERROR: Could not get security token
           20/05/2016 8:52 Middleware::Authentication ERROR: No se pudo encontrar el archivo 'C:\Program Files (x86)\FOG\token.dat'.
          

          Or this one about domain not found?

           20/05/2016 8:52 Power Parameters: /r /c "FOG needs to rename your computer" /t 0
           20/05/2016 8:53 HostnameChanger The specified domain either does not exist or could not be contacted, code =  1355
          

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

          1 Reply Last reply Reply Quote 0
          • U
            URfog
            last edited by May 23, 2016, 12:36 PM

            After all I decided to format the server, install O.S. and restart, but I’m getting this

            -------------------------------Authentication--------------------------------

            23/05/2016 14:03 Client-Info Version: 0.10.6
            23/05/2016 14:03 Client-Info OS: Windows
            23/05/2016 14:03 Middleware::Authentication Waiting for authentication timeout to pass
            23/05/2016 14:03 Middleware::Communication Download: http://XX.XX.XX.XX/fog/management/other/ssl/srvpublic.crt
            23/05/2016 14:03 Data::RSA FOG Server CA cert found
            23/05/2016 14:03 Data::RSA ERROR: Certificate validation failed
            23/05/2016 14:03 Data::RSA ERROR: Trust chain did not complete to the known authority anchor. Errors: No se puede comprobar la firma del certificado. (NotSignatureValid)
            23/05/2016 14:03 Middleware::Authentication ERROR: Could not authenticate
            23/05/2016 14:03 Middleware::Authentication ERROR: Certificate is not from FOG CA

            I understand that CERT is not working for my client, I’ve seen that there is somewhere a Reset Encryption Data Button but I’m not able to find it

            Server is at last revision over Debian 8.4

            Thanks

            SERVER

            OS: Debian 9.6
            Fog version: FOG 1.5.5

            T 1 Reply Last reply May 23, 2016, 12:37 PM Reply Quote 0
            • T
              Tom Elliott @URfog
              last edited by May 23, 2016, 12:37 PM

              @URfog Going to guess when you reformatted, you didn’t maintain a copy of your /opt/fog/snapins/ssl folder?

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              1 Reply Last reply Reply Quote 0
              • U
                URfog
                last edited by May 23, 2016, 12:39 PM

                Nope, I have redone everything, because my Gold Image was worthless and I deleted it too.

                SERVER

                OS: Debian 9.6
                Fog version: FOG 1.5.5

                T 1 Reply Last reply May 23, 2016, 12:40 PM Reply Quote 0
                • T
                  Tom Elliott @URfog
                  last edited by May 23, 2016, 12:40 PM

                  @URfog So the client you installed on this system was “freshly” installed too?

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  1 Reply Last reply Reply Quote 0
                  • U
                    URfog
                    last edited by May 23, 2016, 12:41 PM

                    I used an old one but I reinstalled the client form the new server

                    SERVER

                    OS: Debian 9.6
                    Fog version: FOG 1.5.5

                    T 1 Reply Last reply May 23, 2016, 12:42 PM Reply Quote 0
                    • T
                      Tom Elliott @URfog
                      last edited by May 23, 2016, 12:42 PM

                      @URfog Reinstalled as in “repair” or removed the original then installed the new?

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      1 Reply Last reply Reply Quote 0
                      • U
                        URfog
                        last edited by May 23, 2016, 12:43 PM

                        Removed and installed as a new one

                        SERVER

                        OS: Debian 9.6
                        Fog version: FOG 1.5.5

                        1 Reply Last reply Reply Quote 0
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