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    Hosts not imaging - HELP

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    FOG Problems
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    • P
      prestop @Sebastian Roth
      last edited by

      @Sebastian-Roth
      Understood, thank you.

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      • JunkhackerJ
        Junkhacker Developer
        last edited by

        also, you can test if it’s the fog menu exit type that’s causing the issue by unplugging the computer from the network and rebooting. if it boots when it’s not connected to the network, the problem is the exit type.

        signature:
        Junkhacker
        We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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        • P
          prestop @Sebastian Roth
          last edited by

          @Sebastian-Roth
          OK - I have my photos of screens, but, they don’t show any errors.

          Created download-debug task - deployed.
          Client connected and did indeed run through its tasks, and I press enter when prompted. And then I get to the final prompt and type fog:
          and it boots and starts over again.

          Sorry not sure how to get screens into the reply. But again, no errors to report.

          The one weird thing I did see was in my Image Management: I have three images one of them says:
          Image on Client - 453.99GiB Image on Server - 33.96GiB
          the other two say:
          Image on Client - 0.0iB Image on Server - 17.95Gib

          I thought that was odd but not sure.

          GoodGuyQG 1 Reply Last reply Reply Quote 0
          • JunkhackerJ
            Junkhacker Developer
            last edited by

            typing “fog” after it has finished it’s task will make it try to do the task again, only this time the server will say that the task isn’t valid (because it’s already finished).
            if you’re having trouble sharing images on the forum, you can post your images to an image hosting site like imgur and share the links.
            i would guess that the first image on your server is a non-re-sizable image based on it’s size.
            it’s possible that the other two have been uploaded with images that don’t contain any data.

            signature:
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            • P
              prestop @Junkhacker
              last edited by

              @Junkhacker
              If they have been replaced or corrupted by images that don’t contain data is there a way to find the original image(s) that were used? Previous admin says all was well and working. I haven’t really touched it other than to try and image some clients.
              I would share the screens but there are no error messages there - everything move right along except no partclone.

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              • S
                Sebastian Roth Moderator
                last edited by Sebastian Roth

                @prestop I don’t understand why you refuse to share the pictures. I might look all fine for your eyes but possibly we see things you are not aware of yet. I am more than willing to help out (otherwise I wouldn’t be active in the forums) but I refuse to help without getting information. This is no personal thing - so please don’t get me wrong. I’d love to help you out. But reading all your posts over and over I just don’t know enough to be able to help.

                I am not saying that we’ll be able to fix things for you the second you post pictures but you increase the chance of getting help a lot!

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                P 1 Reply Last reply Reply Quote 2
                • Wayne WorkmanW
                  Wayne Workman
                  last edited by

                  I agree with Sebastian. It’s really hard to help without pictures or video or a direct copy/paste… and sometimes copy/paste isn’t easily possible.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                  Daily Clean Installation Results:
                  https://fogtesting.fogproject.us/
                  FOG Reporting:
                  https://fog-external-reporting-results.fogproject.us/

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                  • GoodGuyQG
                    GoodGuyQ @prestop
                    last edited by GoodGuyQ

                    @prestop You can open the images in paint, select all, copy, then paste here.

                    If you did a debug deploy and you eventually got to a prompt, that means it finished its task. It either had errors or it finished the task without errors…Also, there is a log file in /var/log/forgotname.log on the client you are running the debug on.

                    PS I forgot to mention, I do not actually use DNS in my setup.

                    P 1 Reply Last reply Reply Quote 0
                    • P
                      prestop @GoodGuyQ
                      last edited by

                      @GoodGuyQ
                      Believe me guys - I’m not trying to be difficult, I wasn’t sure how to get them posted.
                      I did go to Imgur and here’s the link:
                      http://imgur.com/a/17agS

                      I think this is an awesome product and I greatly appreciate everyone’s responsiveness and interest. Thank you very much.
                      This is really strange - it certainly seems like it should work.

                      Thanks again.

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                      • P
                        prestop @Sebastian Roth
                        last edited by

                        @Sebastian-Roth I get it - not trying to be difficult. Just posted to GoodGuyQ in the thread.

                        Thank you

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                        • JunkhackerJ
                          Junkhacker Developer
                          last edited by

                          are those all in the right order? also, did you type “fog” more than once?

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                          • P
                            prestop @Junkhacker
                            last edited by

                            @Junkhacker No, I’m sorry they are not in the right order.

                            I did the debug w/image several times, but these were taken from the first try. And yes I did type FOG more than once, and then it would come back with ‘no active task’, as explained to me.

                            Sometimes I would have to hit Enter more than once to get it to move to the next step. I took the pictures each time I hit Enter as I recall.

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                            • P
                              prestop @Junkhacker
                              last edited by

                              @Junkhacker And If I need to do it again and take each picture and then make sure they’re in order, I would be more than happy.
                              It’s a weird situation, I don’t even have two monitors (no spares here) and have to use an old TV/monitor in this little room where the server sits.

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                              • JunkhackerJ
                                Junkhacker Developer
                                last edited by

                                i forgot how the init for fog 1.2.0 wasn’t always the most informative.
                                do you have a way to backup/restore the server and are you willing to try using the development build of fog?

                                signature:
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                                • P
                                  prestop @Junkhacker
                                  last edited by

                                  @Junkhacker I’m afraid I’m not the sharpest tool here. I’ve been IT for a while but more desktop support and hardware. It took me a while just to figure out to do some basic Ubuntu tasks. I may not be able to do it - but I’m game for a try.

                                  My apologies for my newbieness.

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                                  • JunkhackerJ
                                    Junkhacker Developer
                                    last edited by

                                    are you running ubuntu directly on a compter, or is it in a VM?

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                                    • P
                                      prestop @Junkhacker
                                      last edited by

                                      @Junkhacker it appears to be just a dell - no vm. and the previous admin didn’t say it was.

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                                      • JunkhackerJ
                                        Junkhacker Developer
                                        last edited by

                                        do you have access to a hard drive large enough to create a backup of the server with clonezilla? while this isn’t strictly necessary, i believe in creating backups of anything you rely on.

                                        signature:
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                                        • P
                                          prestop @Junkhacker
                                          last edited by

                                          @Junkhacker I think so, I’ll look around, I think there are some systems sitting around. I’ll have to try on Monday - working this weekend elsewhere.
                                          What should I do: download clonezilla and copy the server over?

                                          Thanks again.

                                          JunkhackerJ 1 Reply Last reply Reply Quote 0
                                          • JunkhackerJ
                                            Junkhacker Developer @prestop
                                            last edited by

                                            @prestop

                                            What should I do: download clonezilla and copy the server over?

                                            that’s the idea. create a backup image of the server as-is so you can try things out but be able to restore to the point where you took a backup if something goes wrong.

                                            signature:
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