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Fog issue with new Dell optiplex 7040

Scheduled Pinned Locked Moved Solved
FOG Problems
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  • I
    inafog9 @Sebastian Roth
    last edited by Mar 24, 2016, 1:51 PM

    @Sebastian-Roth I tried your suggestion and i’m still unable to ping by name.

    T 1 Reply Last reply Mar 24, 2016, 1:53 PM Reply Quote 0
    • T
      Tom Elliott @inafog9
      last edited by Mar 24, 2016, 1:53 PM

      @inafog9 Is your fog server/and your systems, setup behind a domain?

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      I 1 Reply Last reply Mar 24, 2016, 1:55 PM Reply Quote 0
      • S
        Sebastian Roth Moderator
        last edited by Mar 24, 2016, 1:55 PM

        @inafog9 Are you able to ping the DNS servers?? Maybe DNS queries (UDP port 53) are blocked on your internet router (very unusual!!!)?

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        1 Reply Last reply Reply Quote 0
        • I
          inafog9 @Tom Elliott
          last edited by Mar 24, 2016, 1:55 PM

          @Tom-Elliott yes

          T 1 Reply Last reply Mar 24, 2016, 1:56 PM Reply Quote 0
          • T
            Tom Elliott @inafog9
            last edited by Mar 24, 2016, 1:56 PM

            @inafog9 In your fogserver’s /etc/resolv.conf, can you add:

            search domainhere

            save the file and close. Try pinging something that way?

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            I 2 Replies Last reply Mar 24, 2016, 2:03 PM Reply Quote 1
            • Q
              Quazz Moderator
              last edited by Mar 24, 2016, 2:00 PM

              This post is deleted!
              1 Reply Last reply Reply Quote 0
              • I
                inafog9 @Tom Elliott
                last edited by Mar 24, 2016, 2:03 PM

                @Tom-Elliott Thanks everyone for your help. After the last dns changes didn’t work I set the dns back to what we normally use. I’m able to ping by name and the current install of fog is letting me download new kernels. I was never able to do that in the past.

                I’m still having the issue attempting to send inventory so I will try the trunk update.

                1 Reply Last reply Reply Quote 0
                • S
                  Sebastian Roth Moderator
                  last edited by Mar 24, 2016, 2:15 PM

                  @inafog9 Well then I guess what going on is that queries to external DNS servers is NOT allowed! You need to use your internal DNS servers. Most probably those had some kind of issue (when you had trouble at first) which is now solved. Ask your colleges…

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  1 Reply Last reply Reply Quote 0
                  • I
                    inafog9 @Tom Elliott
                    last edited by Mar 24, 2016, 2:26 PM

                    @Tom-Elliott I started the trunk install and it failed at the end.

                    0_1458829483438_upload-b955b911-765a-43cb-8957-7b5d9f7f97a4

                    0_1458829602581_upload-649f11d2-7546-45e7-b342-f1765915843c

                    W 1 Reply Last reply Mar 24, 2016, 2:38 PM Reply Quote 0
                    • W
                      Wayne Workman @inafog9
                      last edited by Mar 24, 2016, 2:38 PM

                      @inafog9 I suppose an address with two forward slashes won’t work. @Tom-Elliott

                      /var/www/html/fog//management/reports/*

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                      Daily Clean Installation Results:
                      https://fogtesting.fogproject.us/
                      FOG Reporting:
                      https://fog-external-reporting-results.fogproject.us/

                      I 1 Reply Last reply Mar 24, 2016, 2:45 PM Reply Quote 0
                      • I
                        inafog9 @Wayne Workman
                        last edited by Mar 24, 2016, 2:45 PM

                        @Wayne-Workman that happens when I run ./installfog/sh Is this something with the install file?

                        T 1 Reply Last reply Mar 24, 2016, 2:49 PM Reply Quote 0
                        • T
                          Tom Elliott @inafog9
                          last edited by Mar 24, 2016, 2:49 PM

                          @inafog9 The slashes aren’t the problem at all.

                          My guess is it thinks the data is in /var/www/html, which isn’t present on that system at the moment.

                          That all said, there shouldn’t be any problem with that in trunk. What’s the output of

                          svnversion from within the svn/trunk folder?

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          I 1 Reply Last reply Mar 24, 2016, 2:52 PM Reply Quote 0
                          • I
                            inafog9 @Tom Elliott
                            last edited by Mar 24, 2016, 2:52 PM

                            @Tom-Elliott 5113

                            0_1458831146875_upload-4b20f822-ee60-4ae1-9f6b-0d53347269a9

                            T 1 Reply Last reply Mar 24, 2016, 3:11 PM Reply Quote 0
                            • T
                              Tom Elliott @inafog9
                              last edited by Mar 24, 2016, 3:11 PM

                              @inafog9 can you try to run sudo using sudo -i and try again? My guess is some of the commands aren’t available with full permissions because (and again I’m just guessing) you’re sudoed to root using simply sudo su.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              I 1 Reply Last reply Mar 24, 2016, 3:18 PM Reply Quote 0
                              • I
                                inafog9 @Tom Elliott
                                last edited by Mar 24, 2016, 3:18 PM

                                @Tom-Elliott I’m logged in as the root user. I tried the sudo -i then the install and it still fails on the backing up user reports.

                                T 1 Reply Last reply Mar 24, 2016, 3:24 PM Reply Quote 0
                                • T
                                  Tom Elliott @inafog9
                                  last edited by Mar 24, 2016, 3:24 PM

                                  @inafog9 Does the /var/www/html/fog/management/reports/ directory exist on your system?

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  I 1 Reply Last reply Mar 24, 2016, 3:27 PM Reply Quote 0
                                  • I
                                    inafog9 @Tom Elliott
                                    last edited by Mar 24, 2016, 3:27 PM

                                    @Tom-Elliott yes
                                    0_1458833225451_upload-fbd9aff7-fe1c-484a-9a7b-d74f8464b009

                                    T 1 Reply Last reply Mar 24, 2016, 3:28 PM Reply Quote 0
                                    • T
                                      Tom Elliott @inafog9
                                      last edited by Mar 24, 2016, 3:28 PM

                                      @inafog9 In the trunk folder, what’s it show for the backupReports() function in the file trunk/lib/common/functions.sh around lines 85 through 94?

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      I 1 Reply Last reply Mar 24, 2016, 3:32 PM Reply Quote 0
                                      • I
                                        inafog9 @Tom Elliott
                                        last edited by Mar 24, 2016, 3:32 PM

                                        @Tom-Elliott 0_1458833548360_upload-555f3f51-524b-4521-a935-b71196f70e63

                                        T 1 Reply Last reply Mar 24, 2016, 3:33 PM Reply Quote 0
                                        • T
                                          Tom Elliott @inafog9
                                          last edited by Mar 24, 2016, 3:33 PM

                                          @inafog9 Can you update again and try again? I am not going to force this part to fail any more. I’m also writing the info to the error logs so we can get more info for this later on.

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                          1 Reply Last reply Reply Quote 0
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