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    Upgrade to Trunk results in Server error 500

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    • M
      Mark M.
      last edited by

      Upgraded to Trunk today using SVN as directed by instructions here:

      SVN/GiT upgrade instructions

      All looked to go well until I did a reboot and attempted to log into the management console. Upon so doing, I was presented with a Server error 500 : “The website encountered an error while retriving http://xxxxxxxx/fog/management/index.php”

      Any out-of-the-gate ideas/quick remedies?

      “Behind this mask there is more than just flesh. Beneath this mask there is an idea… and ideas are bulletproof.”

      1 Reply Last reply Reply Quote 0
      • Tom ElliottT
        Tom Elliott
        last edited by

        Pretty sure this isn’t a forum issue (I will move it.)

        Please re-update and try again.

        Sorry.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        1 Reply Last reply Reply Quote 0
        • S
          Sebastian Roth Moderator
          last edited by

          If updating and re-running the installed does not work for you then we need more information! When you load the page and get the 500 HTTP error see what you have in the apache error log /var/log/apache2/error.log (Debian/Ubuntu) or /var/log/httpd/error_log (RHEL/CentOS/Fedora)…

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          Tom ElliottT M 2 Replies Last reply Reply Quote 1
          • Tom ElliottT
            Tom Elliott @Sebastian Roth
            last edited by

            Pretty sure this is fixed, and I’m going to solve this now. I say it is solved because I am pretty sure many more would still be seeing and reporting this if it indeed were still throwing an issue.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            1 Reply Last reply Reply Quote 0
            • M
              Mark M. @Sebastian Roth
              last edited by

              @Sebastian-Roth

              var/log/Apache2/error.log
              PHP Deprecated: Comments starting with ‘#’ are deprecated in /etc/php5/apache2/conf.d/mcrypt.ini on line 1 in Unknown on line 0
              [Sun Mar 20 06:42:20 2016] [notice] Apache/2.2.14 (Ubuntu) PHP/5.3.2-1ubuntu4.30 with Suhosin-Patch mod_ssl/2.2.14 OpenSSL/0.9.8k configured – resuming normal operations
              [Mon Mar 21 08:43:28 2016] [error] [client 192.168.0.216] PHP Parse error: syntax error, unexpected ‘[’ in /var/www/fog/lib/fog/fogftp.class.php on line 40

              “Behind this mask there is more than just flesh. Beneath this mask there is an idea… and ideas are bulletproof.”

              1 Reply Last reply Reply Quote 0
              • Q
                Quazz Moderator
                last edited by

                I’m going to guess the FOG account has some odd characters in its password.

                M 1 Reply Last reply Reply Quote 0
                • M
                  Mark M. @Quazz
                  last edited by

                  @Quazz

                  No, this install is still utilizing default login/pw.

                  “Behind this mask there is more than just flesh. Beneath this mask there is an idea… and ideas are bulletproof.”

                  Q 1 Reply Last reply Reply Quote 0
                  • Q
                    Quazz Moderator @Mark M.
                    last edited by

                    @Mark-M. The WebGUI login is not the same as the fog user account on the linux FOG server. That password is randomly generated, although I don’t believe it is allowed to generate characters that allows it to break itself, but you never know.

                    Check /opt/fog/.fogsettings for your FTP password

                    M 1 Reply Last reply Reply Quote 0
                    • S
                      Sebastian Roth Moderator
                      last edited by

                      @Mark-M. Which version of FOG are you using (see in the blue cloud on the web interface!). Please let us know the exact 4 digit number. As well which version of php is installed? dpkg -l | grep php (Debian/Ubuntu) or rpm -qa | grep php (CentOS/Fedora/RHEL)

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      M 1 Reply Last reply Reply Quote 0
                      • M
                        Mark M. @Quazz
                        last edited by

                        @Quazz

                        Quazz, checked out /opt/fog/.fogsettings No special characters, just alphanumeric string between quotes.

                        “Behind this mask there is more than just flesh. Beneath this mask there is an idea… and ideas are bulletproof.”

                        1 Reply Last reply Reply Quote 0
                        • M
                          Mark M. @Sebastian Roth
                          last edited by Mark M.

                          @Sebastian-Roth

                          PHP v 5.3.2-lubuntu4.30

                          Unable to access web-interface. But last version before Trunk install was 0.32

                          “Behind this mask there is more than just flesh. Beneath this mask there is an idea… and ideas are bulletproof.”

                          1 Reply Last reply Reply Quote 0
                          • Tom ElliottT
                            Tom Elliott
                            last edited by

                            Can you try installing a newer version of PHP?

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            M 1 Reply Last reply Reply Quote 0
                            • M
                              Mark M. @Tom Elliott
                              last edited by

                              @Tom-Elliott

                              Okay, I’ve tried a few times now to install a higher version of PHP on Lucid 10.04 LTS, but so far, I have been unsuccessful.

                              “Behind this mask there is more than just flesh. Beneath this mask there is an idea… and ideas are bulletproof.”

                              1 Reply Last reply Reply Quote 0
                              • S
                                Sebastian Roth Moderator
                                last edited by

                                What did you try and what happened? Errors? Please let us know exactly what you did and what went wrong - we might be able to help you then.

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                M 1 Reply Last reply Reply Quote 0
                                • M
                                  Mark M. @Sebastian Roth
                                  last edited by Mark M.

                                  @Sebastian-Roth

                                  Sebastian, attempted again following these instructions:
                                  https://joshtronic.com/2013/12/30/upgrade-php-5-3-php-5-5-ubuntu-12-04-lts/

                                  No distinguishable errors. At the end of the process, php5 -v yields this:

                                  PHP Deprecated:  Comments starting with '#' are deprecated in /etc/php5/cli/conf.d/mcrypt.ini on line 1 in Unknown on line 0
                                  PHP 5.3.2-1ubuntu4.30 with Suhosin-Patch (cli) (built: Apr 17 2015 15:01:29)
                                  Copyright (c) 1997-2009 The PHP Group
                                  Zend Engine v2.3.0, Copyright (c) 1998-2010 Zend Technologies
                                  
                                  

                                  So, from the looks of it, update/install not successful.

                                  “Behind this mask there is more than just flesh. Beneath this mask there is an idea… and ideas are bulletproof.”

                                  Tom ElliottT 1 Reply Last reply Reply Quote 0
                                  • Tom ElliottT
                                    Tom Elliott @Mark M.
                                    last edited by

                                    @Mark-M. But what version of FOG are you installing?

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    M 1 Reply Last reply Reply Quote 0
                                    • M
                                      Mark M. @Tom Elliott
                                      last edited by

                                      @Tom-Elliott

                                      I already have FOG 0.32 installed. I attempted to upgrade to ‘trunk’, following the instructions provided in the link found in my original post. Doing do resulted in FOG becoming ‘broken’, yielding a 500 internal server error.

                                      “Behind this mask there is more than just flesh. Beneath this mask there is an idea… and ideas are bulletproof.”

                                      Tom ElliottT 1 Reply Last reply Reply Quote 0
                                      • Tom ElliottT
                                        Tom Elliott @Mark M.
                                        last edited by

                                        @Mark-M. And you’re still seeing this server error 500 with upgrading to trunk?

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        1 Reply Last reply Reply Quote 0
                                        • S
                                          Sebastian Roth Moderator
                                          last edited by Sebastian Roth

                                          @Mark-M. As seen in the URL you posted this is talking about Ubuntu 12.04 (codename precise) but you seam to have 10.04 (codename lucid) installed. As you can see here there are no deb package files for licid: http://ppa.launchpad.net/ondrej/php5/ubuntu/pool/main/p/php5/

                                          Unfortunately you can’t upgrade to trunk on this (very old!) Ubuntu installation because the PHP version is too old and cannot be upgraded via official or external package sources. You can look into compiling php from source I suppose…

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                          1 Reply Last reply Reply Quote 0
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