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    Surface 3 Fails to Image

    Scheduled Pinned Locked Moved Solved
    Hardware Compatibility
    surface surface 3 hard drive
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    • W
      wwarsin @Sebastian Roth
      last edited by wwarsin

      @Sebastian-Roth

      Success! It’s capturing the image now!

      I’ll write back a little later, i’m going to try a deploy after this finishes to verify it works completely.

      I appreciate all of the help you and Tom have been!

      1 Reply Last reply Reply Quote 0
      • W
        wwarsin @Sebastian Roth
        last edited by wwarsin

        @Sebastian-Roth
        So close! Now i’m getting the following error when i try to deploy:

        Checking write caching status on HDD…Failed

        Could not set caching status (enableWriteCache)

        0_1452812572278_surface.png

        Edit: I still have “/dev/mmcblk0” set as the Host Primary Disk

        Wayne WorkmanW 1 Reply Last reply Reply Quote 0
        • Wayne WorkmanW
          Wayne Workman @wwarsin
          last edited by

          @Tom-Elliott I think center alignment of those pieces in that picture below don’t look very good. I suggest making only the initial logo/credits box be centered, and everything else left aligned.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
          Daily Clean Installation Results:
          https://fogtesting.fogproject.us/
          FOG Reporting:
          https://fog-external-reporting-results.fogproject.us/

          1 Reply Last reply Reply Quote 0
          • S
            Sebastian Roth Moderator
            last edited by

            @wwarsin Great! Can you please run another debug session and let us know what you get from hdparm -i /dev/mmcblk0

            Yeah, pretty close we are indeed! 🙂

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            W 2 Replies Last reply Reply Quote 0
            • W
              wwarsin @Sebastian Roth
              last edited by

              @Sebastian-Roth

              Here’s the output of the command:

              # hdparm -i /dev/mmcblk0
              
              /dev/mmcblk0:
               HDIO_DRIVE_CMD(identify) failed: Invalid argument
               HDIO_Get_IDENTITY failed: Invalid argument
              #
              
              1 Reply Last reply Reply Quote 0
              • W
                wwarsin @Sebastian Roth
                last edited by

                @Sebastian-Roth Any updates by chance?

                Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                • Wayne WorkmanW
                  Wayne Workman @wwarsin
                  last edited by

                  @wwarsin Interestingly we got fog 1.2.0 to image a Surface 3 the other day. I couldn’t understand why trunk wouldn’t work

                  Have you updated recently and tried again?

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                  Daily Clean Installation Results:
                  https://fogtesting.fogproject.us/
                  FOG Reporting:
                  https://fog-external-reporting-results.fogproject.us/

                  1 Reply Last reply Reply Quote 0
                  • S
                    Sebastian Roth Moderator
                    last edited by

                    @wwarsin Thanks for reminding me on this! Can you please go for another debug session and run hdparm with a different parameter to see how this behaves: hdparm -W /dev/mmcblk0

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    drc0ncD 1 Reply Last reply Reply Quote 0
                    • drc0ncD
                      drc0nc @Sebastian Roth
                      last edited by

                      @Sebastian-Roth I’m using the streams on this, and they’re running into the exact same problem with the mmcblk0 drive.
                      after running both hdparm -i and hdparm -W i was getting failed invalid argument.

                      1 Reply Last reply Reply Quote 0
                      • S
                        Sebastian Roth Moderator
                        last edited by

                        @drc0nc Thanks for letting me know! @Tom-Elliott Seams like we need to look into this again and find a way to check for writeCache without it failing on mmcblk devices. Any ideas? Maybe check the return code of hdparm?

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        Tom ElliottT 1 Reply Last reply Reply Quote 0
                        • Tom ElliottT
                          Tom Elliott @Sebastian Roth
                          last edited by

                          @Sebastian-Roth the write cache problem was only a warning, but I did come up with a fix I think anyway. There was no error code returned that showed there was or wasn’t a problem, so the fix I’ve added is to check the variable we store the check in. If the value has write cache with a value of not supported or is blank we won’t try enabling write support to begin with.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          1 Reply Last reply Reply Quote 0
                          • S
                            Sebastian Roth Moderator
                            last edited by

                            Looks good from my point of view. @wwarsin and @drc0nc could you try updating to the very latest and give it a try?

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            drc0ncD 1 Reply Last reply Reply Quote 0
                            • drc0ncD
                              drc0nc @Sebastian Roth
                              last edited by

                              @Sebastian-Roth Works just fine now! thanks guys…

                              Wayne WorkmanW 1 Reply Last reply Reply Quote 1
                              • Wayne WorkmanW
                                Wayne Workman @drc0nc
                                last edited by Wayne Workman

                                @Sebastian @drc0nc Please let us know what kernel you used, what version of FOG, what boot file, what USB to Ethernet adapter (the model), what kernel parameters or HDD parameters, and anything else special that you’ve done to get this device working.

                                I’m going to add this device to the Wiki’s working hardware list, that’s why I need all that stuff.

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                Daily Clean Installation Results:
                                https://fogtesting.fogproject.us/
                                FOG Reporting:
                                https://fog-external-reporting-results.fogproject.us/

                                drc0ncD 1 Reply Last reply Reply Quote 0
                                • drc0ncD
                                  drc0nc @Wayne Workman
                                  last edited by

                                  @Wayne-Workman
                                  Fog trunk 6327
                                  boot file ipxe.efi
                                  usb to ethernet adapter with ASIX AX88772B chip usb2 to 10/100. (I’ve been testing out gig to usb 3 adapters but no luck booting so far)
                                  Host Kernel Arguments has_usb_nic=1
                                  Host Primary Disk /dev/mmcblk0
                                  I’m using the HP Streams. I believe you already updated the wiki pertaining to these. We’ve lost the ability for a little while but @Tom-Elliott got it squared away.

                                  Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                                  • Wayne WorkmanW
                                    Wayne Workman @drc0nc
                                    last edited by

                                    @drc0nc Oh, I thought you were working with a Surface 3?

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                    Daily Clean Installation Results:
                                    https://fogtesting.fogproject.us/
                                    FOG Reporting:
                                    https://fog-external-reporting-results.fogproject.us/

                                    drc0ncD 1 Reply Last reply Reply Quote 0
                                    • drc0ncD
                                      drc0nc @Wayne Workman
                                      last edited by

                                      @Wayne-Workman no, but the streams have the same hard drive, the mmcblk0.

                                      1 Reply Last reply Reply Quote 1
                                      • S
                                        Sebastian Roth Moderator
                                        last edited by

                                        @wwarsin Any updates from your side? The inits have been improved a lot in the last month and so far we made most of the tablets out there work with FOG. Please upgrade to the latest and see if it works for you as well. Please let us know!

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        W 1 Reply Last reply Reply Quote 0
                                        • W
                                          wwarsin @Sebastian Roth
                                          last edited by wwarsin

                                          @Sebastian-Roth

                                          I tried imaging and it works! Thanks for all of the work you guys do!

                                          1 Reply Last reply Reply Quote 1
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