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Surface Pro 4 won't get to registration menu

Scheduled Pinned Locked Moved Solved
FOG Problems
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  • S
    sarge_212 @Tom Elliott
    last edited by Feb 1, 2016, 1:31 PM

    @Tom-Elliott In which OS should I do this? Will I do this in the Flogger OS or in the ubuntu live image or where should I run this command?

    T 1 Reply Last reply Feb 1, 2016, 1:32 PM Reply Quote 0
    • T
      Tom Elliott @sarge_212
      last edited by Feb 1, 2016, 1:32 PM

      @sarge_212 Yes in FOS/FLOGGER

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      S 1 Reply Last reply Feb 1, 2016, 6:49 PM Reply Quote 0
      • S
        sarge_212 @Tom Elliott
        last edited by Feb 1, 2016, 6:49 PM

        @Tom-Elliott Here is the output from those 2 commands:

        0_1454352566454_lspci.jpg

        Let me know what else I can do, thanks!

        1 Reply Last reply Reply Quote 0
        • T
          Tom Elliott
          last edited by Feb 1, 2016, 7:47 PM

          So this system doesn’t have an onboard nic? Is the usb nic plugged in when you ran these commands.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          S 1 Reply Last reply Feb 1, 2016, 8:01 PM Reply Quote 0
          • S
            sarge_212 @Tom Elliott
            last edited by sarge_212 Feb 1, 2016, 2:01 PM Feb 1, 2016, 8:01 PM

            @Tom-Elliott
            Correct, the surface pro 4 does not have an onboard nic. Let me compare output but I think the USB nic is plugged in when I ran this. I might be able to boot from the USB stick in the dock and with the 2.0 USB network adapter plugged in, would that be helpful?

            T 1 Reply Last reply Feb 1, 2016, 8:18 PM Reply Quote 0
            • T
              Tom Elliott @sarge_212
              last edited by Feb 1, 2016, 8:18 PM

              @sarge_212 I think/hope so maybe. I don’t really know though,

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              S 1 Reply Last reply Feb 1, 2016, 8:54 PM Reply Quote 0
              • S
                sarge_212 @Tom Elliott
                last edited by Feb 1, 2016, 8:54 PM

                @Tom-Elliott So I tried that, with the USB network-adapter, and it just added a device in the output of lsusb. Not sure where to go from here.

                1 Reply Last reply Reply Quote 0
                • S
                  Sebastian Roth Moderator
                  last edited by Sebastian Roth Feb 1, 2016, 3:30 PM Feb 1, 2016, 9:29 PM

                  @sarge_212 You might wanna try this bzImage_epk kernel image. Download it and put it into /var/www/fog/service/ipxe on your FOG server. I compiled this kernel with something called earlyprintk enabled. Possibly we see some more information before we hit the kernel panic. I mean use this kernel and try PXE booting your device with the USB NIC. Just use this kernel binary instead of the normal one. Plus use earlyprintk=efi as kernel parameter for this host - register this host/MAC by hand in the WebGUI, add the kernel parameter to it and run a debug task with it.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  S 2 Replies Last reply Feb 2, 2016, 6:01 PM Reply Quote 0
                  • S
                    sarge_212 @Sebastian Roth
                    last edited by Feb 2, 2016, 6:01 PM

                    @Sebastian-Roth So I can manually register the host in the WebGUI with the MAC address? I will try that out.

                    S 1 Reply Last reply Feb 3, 2016, 5:31 PM Reply Quote 0
                    • S
                      sarge_212 @Sebastian Roth
                      last edited by Feb 2, 2016, 6:40 PM

                      @Sebastian-Roth I’ve done the manual registration and pushed the bzImage_epk to the host with the kernel arguments and it did give a lot of text printing before the kernel panic. Video coming soon…

                      1 Reply Last reply Reply Quote 1
                      • S
                        sarge_212 @sarge_212
                        last edited by Feb 3, 2016, 5:31 PM

                        @sarge_212 Here is some video output of the pxe boot and kernel panic. Hope this helps!

                        https://www.youtube.com/watch?v=YvzswksAOUg

                        1 Reply Last reply Reply Quote 0
                        • S
                          Sebastian Roth Moderator
                          last edited by Feb 3, 2016, 6:29 PM

                          @sarge_212 Thanks for the video. I get the impression but it’s impossible to read what’s going on there. Are you able to take a series of pictures? Most cameras can do this. And having the camera in a fixed position would also help I guess. As a start, can you take a clear picture of the full screen when it gets to the end (kernel panic). Possibly we see something there already.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          S G 3 Replies Last reply Feb 3, 2016, 6:31 PM Reply Quote 0
                          • S
                            sarge_212 @Sebastian Roth
                            last edited by Feb 3, 2016, 6:31 PM

                            @Sebastian-Roth Sorry! Yeah I can do that.

                            1 Reply Last reply Reply Quote 0
                            • G
                              george1421 Moderator @Sebastian Roth
                              last edited by Feb 3, 2016, 6:33 PM

                              @Sebastian-Roth I would think if you could get the camera in a fixed postiion and then only try to record the bottom half of the screen (sharply) then that may yield better results. I did see that my iPhone 5 has a slow motion mode (120 fps) that would allow more time to try to read the information before it scrolls off.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                              1 Reply Last reply Reply Quote 0
                              • S
                                sarge_212 @Sebastian Roth
                                last edited by Feb 3, 2016, 6:37 PM

                                @Sebastian-Roth Yeah I have an iPhone 6 with the Slo Mo, think that might be of help ? The bigger problem is a fixed position. IF only we had a selfie stick in the office!

                                1 Reply Last reply Reply Quote 0
                                • S
                                  Sebastian Roth Moderator
                                  last edited by Feb 3, 2016, 7:27 PM

                                  Doesn’t need to be in a self standing position I reckon. Would be a lot better if you can arrange things so that your phone is “standing” on ground (table, books, …). That way the shaking is a lot less. Best if you can cramp it in between two books to make it stand by itself… you will figure it out I am sure.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  S 1 Reply Last reply Feb 3, 2016, 8:13 PM Reply Quote 0
                                  • S
                                    sarge_212 @Sebastian Roth
                                    last edited by Feb 3, 2016, 8:13 PM

                                    @Sebastian-Roth Genius! Give me a few minutes here…

                                    1 Reply Last reply Reply Quote 0
                                    • S
                                      sarge_212
                                      last edited by Feb 9, 2016, 2:23 PM

                                      Sorry for the delay all. Here is the latest output from the bzImage_epk argument:

                                      https://www.youtube.com/watch?v=fg2cWbnVPaI

                                      1 Reply Last reply Reply Quote 0
                                      • S
                                        Sebastian Roth Moderator
                                        last edited by Sebastian Roth Feb 9, 2016, 11:21 AM Feb 9, 2016, 5:20 PM

                                        @sarge_212 Well done!! Readable and now I am pretty sure what’s wrong. Two important kernel parameters are missing: init=/sbin/init initrd=init.xz (can’t see them when kernel command line is printed at around 0:30 in the video)

                                        I am not sure why but just for testing can you please add those to the kernel options for this host and try again??

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        1 Reply Last reply Reply Quote 0
                                        • S
                                          sarge_212
                                          last edited by Feb 9, 2016, 5:27 PM

                                          I also tried with the bzImage_rb as described here:

                                          https://forums.fogproject.org/topic/6525/pxe-boot-hp-x2-210-hybrid-tablet-windows-10-pro/114?page=1

                                          and I am still getting a kernel panic. I noticed that Matthieu finally got it working and I’m wondering what is different, eg (bzImage, ipxe.efi maybe) @Sebastian-Roth if you could let me know I would greatly appreciate it! Thanks!

                                          1 Reply Last reply Reply Quote 0
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