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    Surface Pro 4 won't get to registration menu

    Scheduled Pinned Locked Moved Solved
    FOG Problems
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    • sarge_212S
      sarge_212 @Tom Elliott
      last edited by

      @Tom-Elliott So I tried that, with the USB network-adapter, and it just added a device in the output of lsusb. Not sure where to go from here.

      1 Reply Last reply Reply Quote 0
      • S
        Sebastian Roth Moderator
        last edited by Sebastian Roth

        @sarge_212 You might wanna try this bzImage_epk kernel image. Download it and put it into /var/www/fog/service/ipxe on your FOG server. I compiled this kernel with something called earlyprintk enabled. Possibly we see some more information before we hit the kernel panic. I mean use this kernel and try PXE booting your device with the USB NIC. Just use this kernel binary instead of the normal one. Plus use earlyprintk=efi as kernel parameter for this host - register this host/MAC by hand in the WebGUI, add the kernel parameter to it and run a debug task with it.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        sarge_212S 2 Replies Last reply Reply Quote 0
        • sarge_212S
          sarge_212 @Sebastian Roth
          last edited by

          @Sebastian-Roth So I can manually register the host in the WebGUI with the MAC address? I will try that out.

          sarge_212S 1 Reply Last reply Reply Quote 0
          • sarge_212S
            sarge_212 @Sebastian Roth
            last edited by

            @Sebastian-Roth I’ve done the manual registration and pushed the bzImage_epk to the host with the kernel arguments and it did give a lot of text printing before the kernel panic. Video coming soon…

            1 Reply Last reply Reply Quote 1
            • sarge_212S
              sarge_212 @sarge_212
              last edited by

              @sarge_212 Here is some video output of the pxe boot and kernel panic. Hope this helps!

              https://www.youtube.com/watch?v=YvzswksAOUg

              1 Reply Last reply Reply Quote 0
              • S
                Sebastian Roth Moderator
                last edited by

                @sarge_212 Thanks for the video. I get the impression but it’s impossible to read what’s going on there. Are you able to take a series of pictures? Most cameras can do this. And having the camera in a fixed position would also help I guess. As a start, can you take a clear picture of the full screen when it gets to the end (kernel panic). Possibly we see something there already.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                sarge_212S george1421G 3 Replies Last reply Reply Quote 0
                • sarge_212S
                  sarge_212 @Sebastian Roth
                  last edited by

                  @Sebastian-Roth Sorry! Yeah I can do that.

                  1 Reply Last reply Reply Quote 0
                  • george1421G
                    george1421 Moderator @Sebastian Roth
                    last edited by

                    @Sebastian-Roth I would think if you could get the camera in a fixed postiion and then only try to record the bottom half of the screen (sharply) then that may yield better results. I did see that my iPhone 5 has a slow motion mode (120 fps) that would allow more time to try to read the information before it scrolls off.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                    1 Reply Last reply Reply Quote 0
                    • sarge_212S
                      sarge_212 @Sebastian Roth
                      last edited by

                      @Sebastian-Roth Yeah I have an iPhone 6 with the Slo Mo, think that might be of help ? The bigger problem is a fixed position. IF only we had a selfie stick in the office!

                      1 Reply Last reply Reply Quote 0
                      • S
                        Sebastian Roth Moderator
                        last edited by

                        Doesn’t need to be in a self standing position I reckon. Would be a lot better if you can arrange things so that your phone is “standing” on ground (table, books, …). That way the shaking is a lot less. Best if you can cramp it in between two books to make it stand by itself… you will figure it out I am sure.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        sarge_212S 1 Reply Last reply Reply Quote 0
                        • sarge_212S
                          sarge_212 @Sebastian Roth
                          last edited by

                          @Sebastian-Roth Genius! Give me a few minutes here…

                          1 Reply Last reply Reply Quote 0
                          • sarge_212S
                            sarge_212
                            last edited by

                            Sorry for the delay all. Here is the latest output from the bzImage_epk argument:

                            https://www.youtube.com/watch?v=fg2cWbnVPaI

                            1 Reply Last reply Reply Quote 0
                            • S
                              Sebastian Roth Moderator
                              last edited by Sebastian Roth

                              @sarge_212 Well done!! Readable and now I am pretty sure what’s wrong. Two important kernel parameters are missing: init=/sbin/init initrd=init.xz (can’t see them when kernel command line is printed at around 0:30 in the video)

                              I am not sure why but just for testing can you please add those to the kernel options for this host and try again??

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              1 Reply Last reply Reply Quote 0
                              • sarge_212S
                                sarge_212
                                last edited by

                                I also tried with the bzImage_rb as described here:

                                https://forums.fogproject.org/topic/6525/pxe-boot-hp-x2-210-hybrid-tablet-windows-10-pro/114?page=1

                                and I am still getting a kernel panic. I noticed that Matthieu finally got it working and I’m wondering what is different, eg (bzImage, ipxe.efi maybe) @Sebastian-Roth if you could let me know I would greatly appreciate it! Thanks!

                                1 Reply Last reply Reply Quote 0
                                • S
                                  Sebastian Roth Moderator
                                  last edited by

                                  @sarge_212 Your device is totally different than Mattieu’s! From what it seams his tablet has a UEFI firmware bug. I am pretty sure you don’t have that and in your case it’s just the kernel options. See my previous post!

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  sarge_212S 2 Replies Last reply Reply Quote 0
                                  • sarge_212S
                                    sarge_212 @Sebastian Roth
                                    last edited by

                                    @Sebastian-Roth Awesome, I’m trying now!

                                    1 Reply Last reply Reply Quote 0
                                    • sarge_212S
                                      sarge_212 @Sebastian Roth
                                      last edited by

                                      @Sebastian-Roth A couple of questions good sir. When I set the parameters for the image, is it a single disk or multiple disk with partitions, there are 4 or 5 options there. Also, I am using bzImage_rb, should I be using that? It got to the point of NFS mounting and then failed with NFS mount. The NFS service is running, so I’m not sure why it’s failing.

                                      1 Reply Last reply Reply Quote 0
                                      • S
                                        Sebastian Roth Moderator
                                        last edited by

                                        @sarge_212 Sorry got to head for a train very soon now. Just a few hints. I’d try “single disk multiple partitions” (non resizable!) first. If that works you can try other image types as well. All those bzImage_* kernels on my google drive are mainly with added debug output and should not run any better on your Surface than Tom Elliott’s standard kernel AFAIK. So try whichever you like but I really hope that the default kernel should work as well. Just the missing kernel options/parameters seam to cause the problem I think. About NFS: Can you upload from other PCs? Maybe it’s a generel NFS problem you see. Search the forum and wiki on how to troubleshoot NFS errors!

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        sarge_212S 1 Reply Last reply Reply Quote 0
                                        • sarge_212S
                                          sarge_212 @Sebastian Roth
                                          last edited by

                                          @Sebastian-Roth Update: I can get the image to upload now, but only with the option multiple partition image - not resizable options. This however wants to push the whole thing up to the server. Is that how it is supposed to work? I suppose the name implies that, however I thought it would be less than the 254G image. I haven’t let it just cruise through and upload yet, but I’ll do that soon when I can get some more space for images on one of the nodes I’m using. Another question. Does anything change in between the upload and deploy? Eg if I upload a spanking new win10 image to the server, will it deploy that exact same image to a machine? Just wondering what changes after the deploy or if that is all changes made to the image. Thanks @Sebastian-Roth !

                                          Tom ElliottT 1 Reply Last reply Reply Quote 0
                                          • Tom ElliottT
                                            Tom Elliott @sarge_212
                                            last edited by

                                            @sarge_212 The size of the image varies based on the actual USED data. What you see on the partclone screen (254G) is only the device size. That’s important in that if you want to put the image on a partition/disk that’s smaller than that, it will potentially cause issues.

                                            I’d be more interested, however, in figuring out why you can’t upload as resizable or MPS imaging.

                                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                            sarge_212S 1 Reply Last reply Reply Quote 0
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