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    Can't boot to PXE

    Scheduled Pinned Locked Moved Solved
    FOG Problems
    pxe installation proxydhcp
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    • george1421G
      george1421 Moderator @roee
      last edited by george1421

      @roee said:

      I feel like i’m missing something because when I boot a machine using its NIC it fails to reach PXE with the error “ProxyDHCP service did not reply on port 4011”.

      ** had the same issue when tried to work with Acronis PXE so its probably a very basic thing that I’m missing.

      These two statements makes me think there is something else in the environment that is sending proxy dhcp info (like dnsmasq or left over bits of some other imaging software). Especially since Acronis PXE was mentioned and also having the same exact issue. This is where a capture (pcap) of the dhcp startup dialog would tell us what actors are in play in the dhcp setup.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

      1 Reply Last reply Reply Quote 0
      • R
        roee
        last edited by

        Well, did a clean install again.
        Option 66 and 67 applied. no option 60.
        Still the same thing.
        Client receives IP from DHCP but than this error: “PXE-55: ProxyDHCP service did not reply on port 4011”.
        Attached pcap file. I didn’t see anything out of the ordinary but I hope you will…
        0_1453907925957_pcap.pcapng

        thanks a lot you all!

        george1421G 1 Reply Last reply Reply Quote 0
        • george1421G
          george1421 Moderator @Sebastian Roth
          last edited by

          @Sebastian-Roth (a.k.a Mr PCap) when you have time your opinion please…

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

          1 Reply Last reply Reply Quote 0
          • george1421G
            george1421 Moderator @roee
            last edited by george1421

            @roee Just for clarity, you don’t have any lingering older image deployment systems hanging about like acronis, altiris, windows deployment server, windows RIS do you? FWIW FOG doesn’t use ProxyDHCP unless you specifically configure it. So that’s why I think there is something else in your environment.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

            Wayne WorkmanW 1 Reply Last reply Reply Quote 1
            • Wayne WorkmanW
              Wayne Workman @george1421
              last edited by Wayne Workman

              @george1421 @roee I looked at the file. There is only one DHCP server, but it is not handing out option 066 or 067

              The Vendor Class Identifier for the attempts that I see is PXEClient:Arch:00000:UNDI:002001

              So this is a legacy system, so you should set Option 067 to undionly.kkpxe and set option 066 to the FOG server’s IP address.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
              Daily Clean Installation Results:
              https://fogtesting.fogproject.us/
              FOG Reporting:
              https://fog-external-reporting-results.fogproject.us/

              george1421G 1 Reply Last reply Reply Quote 0
              • george1421G
                george1421 Moderator @Wayne Workman
                last edited by

                @Wayne-Workman On the plus side Arch:00000:UNDI:002001 is a BIOS client. Since I can review a pcap file from this computer, what is the IP address of the dhcp server listed? Does that match what the OP thinks the dhcp server is? And it still confuses me how/where the proxy redirect is happening to get that error message?

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                Wayne WorkmanW 2 Replies Last reply Reply Quote 0
                • Wayne WorkmanW
                  Wayne Workman @george1421
                  last edited by

                  @george1421 said:

                  what is the IP address of the dhcp server listed?

                  192.168.1.83

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                  Daily Clean Installation Results:
                  https://fogtesting.fogproject.us/
                  FOG Reporting:
                  https://fog-external-reporting-results.fogproject.us/

                  Wayne WorkmanW 1 Reply Last reply Reply Quote 1
                  • Wayne WorkmanW
                    Wayne Workman @george1421
                    last edited by

                    @george1421 said:

                    And it still confuses me how/where the proxy redirect is happening to get that error message?

                    When some computers (like optiplex 380 for example) are told to network boot, but DHCP doesn’t give options 066 and 067, they will listen for a ProxyDHCP automatically and when that fails, they will says some message about no ProxyDHCP offers received. I’ve seen this at my house a few times when I’ve changed around DHCP / turned off dnsmasq. My living room computer is configured to try to boot to the network first.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                    Daily Clean Installation Results:
                    https://fogtesting.fogproject.us/
                    FOG Reporting:
                    https://fog-external-reporting-results.fogproject.us/

                    george1421G 1 Reply Last reply Reply Quote 0
                    • george1421G
                      george1421 Moderator @Wayne Workman
                      last edited by

                      @Wayne-Workman That remind me, the dells have an option for the network adapter for Disabled, Enabled, Enable with PXE, Enabled with PXE and Image server. That setting MUST be set to Enabled with PXE (only). Some one else just had that setting wrong and it wouldn’t boot correctly.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                      Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                      • Wayne WorkmanW
                        Wayne Workman @george1421
                        last edited by Wayne Workman

                        @george1421 I think those options are in the WOL area of the firmware. I’ve had it work with both “LAN” and “LAN /w PXE”

                        If you have it just set to “LAN”, then the regular boot order takes over after the WOL happens. In my building, the normal boot order is LAN -> HDD but of course, lan always works and fog tells the comp to boot to the HDD.

                        The alternative which is painfully more work is to set the boot order to HDD first, and then set WOL to LAN /w PXE

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                        Daily Clean Installation Results:
                        https://fogtesting.fogproject.us/
                        FOG Reporting:
                        https://fog-external-reporting-results.fogproject.us/

                        george1421G 1 Reply Last reply Reply Quote 0
                        • george1421G
                          george1421 Moderator @Wayne Workman
                          last edited by george1421

                          @Wayne-Workman I just checked a 790 on the bench behind me (I understand we are talking about an XPS vs Business class) and under System Configuration->Integrated nic there are the options I mentioned. The WOL setting tells the computer what you want to happen when it receives a WOL command. Let me fire up a 9020 and see, but I’m going to suspect the same settings there too.

                          [Edit] Same well changed one Enabled w/Cloud desktop. The 9020 also has a check box for enable uefi stack [/edit]

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                          Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                          • Wayne WorkmanW
                            Wayne Workman @george1421
                            last edited by Wayne Workman

                            @george1421 Oh yeah I remember what you’re talking about. You actually have to enable pxe booting. Yup uefi stack for uefi network booting.

                            But still, no DHCP options 066 and 067

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                            Daily Clean Installation Results:
                            https://fogtesting.fogproject.us/
                            FOG Reporting:
                            https://fog-external-reporting-results.fogproject.us/

                            1 Reply Last reply Reply Quote 0
                            • S
                              Sebastian Roth Moderator
                              last edited by Sebastian Roth

                              This is an interesting one again! I don’t see any DHCP server offering an IP address to the client!! WHAT?? It does do a kind of normal DHCP DORA (Discover, Offer, Request, Ack). But without ever handing IP information to the client (always 0.0.0.0 as if it is configured to be a DHCP Proxy server). It only sends next-server (option 66) to the client.

                              But I doubt this is really the case because a little later on I see the client (same MAC address and now IP 192.168.1.59) asking a different server (192.168.1.6) on port 4011. Please tell us which is which in your network and who should be handing out which information? Do we see all the DHCP traffic in this pcap file?

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              R 1 Reply Last reply Reply Quote 1
                              • R
                                roee @Sebastian Roth
                                last edited by roee

                                @Sebastian-Roth

                                My DHCP server is the 192.168.1.6.
                                It has option 66 with string 192.168.1.14 which is the Fog server.
                                192.168.1.59 is the IP address assigned to the client which was trying to boot to PXE.
                                This pcpap file recorded all my DC (which is also my DHCP server) traffic during the boot of the client machine.
                                Option 67 is also enabled with parameter undionly.kpxe which I don’t really know what to do with it.

                                Thanks

                                1 Reply Last reply Reply Quote 0
                                • R
                                  roee
                                  last edited by

                                  Thanks for the interest you’re taking in this.
                                  I will try to answer all questions.
                                  I don’t have any other PXE service in my network. I did try Acronis but removed it completely along with all components and all dns/dhcp related records. Wjen I tried Acronis I had the same issue, and before I tried the Acronis this DC (DHCP server) was installed fresh.
                                  The client machine is a laptop Dell E7440, boot order is NIC first, when fails it holds until a key is pressed to continue to boot from HDD.
                                  WOL settings were disabled, but I did another boot attempt using the LAN only - same result.
                                  I think the issue is that option 66/67 are ignored and port 4011 is still being used rather then UDP.
                                  DHCP server is 192.168.1.6, client receives 192.168.1.59. FOG servers is 192.168.1.14.

                                  Thanks again!

                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    Sebastian Roth Moderator
                                    last edited by

                                    In that PCAP file we don’t see your DHCP (192.168.1.6) answering any of the DHCP queries! We only see 192.168.1.83 answering. Please see what/who is 192.168.1.83!

                                    Looking through the packet dump file again with the new information you gave: I don’t see DHCP replys from 192.168.1.6! Definitely something missing in the dump?! Did you capture traffic right on that machine?

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    george1421G 1 Reply Last reply Reply Quote 0
                                    • george1421G
                                      george1421 Moderator @Sebastian Roth
                                      last edited by Sebastian Roth

                                      @Sebastian-Roth said:

                                      Definitely something missing in the dump?! Did you capture traffic right on that machine?

                                      @roee Be sure your pcap device (wireshark ??) is attached to a mirrored port that is mirroring the information from the target computer. This will ensure you capture all dhcp traffic.

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                      1 Reply Last reply Reply Quote 0
                                      • R
                                        roee
                                        last edited by roee

                                        The FOG server is installed as a VM hosted on a Windows 7 VMware workstation 12.
                                        IP of the Windows 7 machine is 192.168.1.83.
                                        VM Lan card is set to bridge, I made sure it has comm with dhcp, dns, client and www.

                                        Does that shed some light?

                                        1 Reply Last reply Reply Quote 0
                                        • Wayne WorkmanW
                                          Wayne Workman @Wayne Workman
                                          last edited by Wayne Workman

                                          @Wayne-Workman said:

                                          @george1421 said:

                                          what is the IP address of the dhcp server listed?

                                          192.168.1.83

                                          Are you running DHCP on your windows 7 machine?

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                          Daily Clean Installation Results:
                                          https://fogtesting.fogproject.us/
                                          FOG Reporting:
                                          https://fog-external-reporting-results.fogproject.us/

                                          R 1 Reply Last reply Reply Quote 0
                                          • R
                                            roee @Wayne Workman
                                            last edited by

                                            @Wayne-Workman

                                            Definitely not. The Windows 7 is the host of the fog server VM.
                                            DHCP is on a dedicated Windows 2008R2 server Dell R620.

                                            Wayne WorkmanW george1421G 2 Replies Last reply Reply Quote 0
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