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Cannot Get Capture To Work (New Server)

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FOG Problems
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  • N
    nbuursma
    last edited by Jan 13, 2016, 9:17 PM

    I’m super new (be gentle) and want to use Fog as my company’s main imaging platform but I can’t get the system to work. I’ve built the server, setup the image store but I can’t get the server to capture the image. Attached are pictures of the errors I’m getting…

    If I can’t figure this out pronto I’m going to have to abandon the platform so please help!

    http://imgur.com/Fer8UMV
    http://imgur.com/grNNXCh
    http://imgur.com/5Adoza2

    1 Reply Last reply Reply Quote 0
    • T
      Tom Elliott
      last edited by Jan 13, 2016, 9:20 PM

      What version of fog?

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      N 1 Reply Last reply Jan 14, 2016, 11:48 AM Reply Quote 0
      • W
        Wayne Workman
        last edited by Jan 13, 2016, 9:24 PM

        Looks like 1.2.0… it’s using pigz

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
        Daily Clean Installation Results:
        https://fogtesting.fogproject.us/
        FOG Reporting:
        https://fog-external-reporting-results.fogproject.us/

        N 1 Reply Last reply Jan 14, 2016, 12:02 PM Reply Quote 0
        • T
          Tom Elliott
          last edited by Jan 13, 2016, 10:03 PM

          It always used pigz but he error is showing the function that the error failed from so it’s some form of trunk.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          1 Reply Last reply Reply Quote 0
          • S
            Sebastian Roth Moderator
            last edited by Jan 13, 2016, 10:06 PM

            What does the partition table look like on the client you are trying to capture from? What kind of client and what kind of HD is it? Which image type do you want to use?

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            N 1 Reply Last reply Jan 14, 2016, 12:38 PM Reply Quote 0
            • N
              nbuursma @Tom Elliott
              last edited by Jan 14, 2016, 11:48 AM

              @Tom-Elliott 1.2.0

              G T 2 Replies Last reply Jan 14, 2016, 12:32 PM Reply Quote 0
              • N
                nbuursma @Wayne Workman
                last edited by Jan 14, 2016, 12:02 PM

                @Wayne-Workman that’s the version I downloaded. How I’d I check the type?

                1 Reply Last reply Reply Quote 0
                • G
                  george1421 Moderator @nbuursma
                  last edited by Jan 14, 2016, 12:32 PM

                  @nbuursma OK, we see you are running 1.2.0. Have you / did you upgrade to the pre 1.3.0 trunk version or did you only install the 1.2.0 base image? The reason why its important is to that the pre 1.3.0 has had many upgrades in the partition table and imaging. If you did upgrade to a trunk version then on the management page for FOG there is a cloud in the upper left corner of the screen. On that cloud there will be a 4 digit number, Tom will need to know that number.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                  N 1 Reply Last reply Jan 14, 2016, 12:43 PM Reply Quote 0
                  • T
                    Tom Elliott @nbuursma
                    last edited by Jan 14, 2016, 12:34 PM

                    @nbuursma Where do you see it saying it’s 1.2.0?

                    FOG did not have the function name reported in 1.2.0 when there was an error. Your screenshots show otherwise.

                    You can see the Version you’re actually running by looking at the GUI and in the cloud, or when the init displays the FOG banner before starting the task.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    N 1 Reply Last reply Jan 14, 2016, 12:41 PM Reply Quote 0
                    • N
                      nbuursma @Sebastian Roth
                      last edited by Jan 14, 2016, 12:38 PM

                      @Sebastian-Roth I’ve attempted it on different machines, Windows 7 and Windows 10… both get the same error and their both got different partition tables and completely different HDD types.

                      Do you still need it?

                      Side note - I tired using the desk test task to get a look that partition table for you and its hung “Scanning /dev/sda1…” for like 10 mins now.

                      1 Reply Last reply Reply Quote 0
                      • N
                        nbuursma @Tom Elliott
                        last edited by Jan 14, 2016, 12:41 PM

                        @Tom-Elliott Is this what you’re looking for?

                        0_1452775263165_Capture.PNG

                        1 Reply Last reply Reply Quote 0
                        • S
                          Sebastian Roth Moderator
                          last edited by Sebastian Roth Jan 14, 2016, 6:44 AM Jan 14, 2016, 12:42 PM

                          @nbuursma The version you can see in the blue cloud on the web interface. Probably a number between five and six thousand. I doubt you see 1.2.0 in that cloud. Right?

                          Edit: Yeah, so you are running trunk version (will be 1.3.0 when finally released but is still under development right now). Probably best if you upgrade to the very latest version (update the checkout code and re-run the installer) and see if it works for you.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          N 1 Reply Last reply Jan 14, 2016, 12:46 PM Reply Quote 0
                          • N
                            nbuursma @george1421
                            last edited by Jan 14, 2016, 12:43 PM

                            @george1421 … soo…5927?

                            G 1 Reply Last reply Jan 14, 2016, 12:47 PM Reply Quote 1
                            • N
                              nbuursma @Sebastian Roth
                              last edited by Jan 14, 2016, 12:46 PM

                              @Sebastian-Roth said:

                              @nbuursma The version you can see in the blue cloud on the web interface. Probably a number between five and six thousand. I doubt you see 1.2.0 in that cloud. Right?

                              Gotcha! Sorry guys, yep its 5927, thanks so much!

                              1 Reply Last reply Reply Quote 0
                              • G
                                george1421 Moderator @nbuursma
                                last edited by george1421 Jan 14, 2016, 6:48 AM Jan 14, 2016, 12:47 PM

                                @nbuursma said:

                                @george1421 … soo…5927?

                                As Sebastian said, its best if you have problems to upgrade the latest trunk release. The trunk releases are really dynamic as the bugs are squashed. Your version can get stale in a matter of hours. But the more things people run into the better the quality of 1.3.0 stable will be when its released.

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                N 1 Reply Last reply Jan 14, 2016, 12:49 PM Reply Quote 0
                                • N
                                  nbuursma @george1421
                                  last edited by Jan 14, 2016, 12:49 PM

                                  @george1421 said:

                                  @nbuursma said:

                                  @george1421 … soo…5927?

                                  As Sebastian said, its best if you have problems to upgrade the latest trunk release. The trunk releases are really dynamic as the bugs are squashed.

                                  Okay, so how do I do this? (Again, I’m a total noob), do I use this?

                                  svn co https://svn.code.sf.net/p/freeghost/code/trunk FogDownload

                                  svn co https://github.com/FOGProject/fogproject FogDownload

                                  Will that get me the newest version?

                                  G 1 Reply Last reply Jan 14, 2016, 12:50 PM Reply Quote 0
                                  • G
                                    george1421 Moderator @nbuursma
                                    last edited by george1421 Jan 14, 2016, 6:51 AM Jan 14, 2016, 12:50 PM

                                    @nbuursma Well since you are already on a trunk version what did you do to upgrade from 1.2.0 stable? Did you use svn or git?

                                    If you use svn, just change into the trunk directory [FogDirectory] and key in svn up then run the installer again in the …/bin folder.

                                    No worries on being a noob. We all were at one time or another. Just hang in there we’ll get this worked out.

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                    N 1 Reply Last reply Jan 14, 2016, 1:16 PM Reply Quote 0
                                    • N
                                      nbuursma @george1421
                                      last edited by Jan 14, 2016, 1:16 PM

                                      @george1421 said:

                                      @nbuursma Well since you are already on a trunk version what did you do to upgrade from 1.2.0 stable? Did you use svn or git?

                                      If you use svn, just change into the trunk directory [FogDirectory] and key in svn up then run the installer again in the …/bin folder.

                                      No worries on being a noob. We all were at one time or another. Just hang in there we’ll get this worked out.

                                      Ugh. I hate feeling so usesless…

                                      I"m gonna talk this out like a toddler - ha!

                                      So I need to “svn up https://svn.code.sf.net/p/freeghost/code/trunk /opt/fog_1.2.0/” ?

                                      That URL I have is the same one I used to install my server yesterday, and the readme I get when I browse says 1.2.0… do I not have the correct version URL?

                                      G 1 Reply Last reply Jan 14, 2016, 1:22 PM Reply Quote 0
                                      • G
                                        george1421 Moderator @nbuursma
                                        last edited by Jan 14, 2016, 1:22 PM

                                        @nbuursma no worries here.

                                        Just change into the directory where you already ran the svn program and it downloaded the files to.

                                        SO assuming if you ran this command to initially download the svn trunk.
                                        svn co https://svn.code.sf.net/p/freeghost/code/trunk /opt/fog_trunk

                                        To upgrade to the latest release you need to do this

                                        cd /opt/fog_trunk
                                        svn up
                                        cd /opt/fog_trunk/bin
                                        ./installfog.sh
                                        
                                        

                                        Then just follow the installer script again. It should pick up your previous settings so you don’t need to answer them again. Once the installer is complete then refresh the fog management page and the number in the cloud should be updated. Just be aware that the git and svn numbers will be different so don’t worry about that what you need is the cloud number.

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                        N 1 Reply Last reply Jan 14, 2016, 1:36 PM Reply Quote 0
                                        • N
                                          nbuursma @george1421
                                          last edited by Jan 14, 2016, 1:36 PM

                                          @george1421 said:

                                          @nbuursma no worries here.

                                          Just change into the directory where you already ran the svn program and it downloaded the files to.

                                          SO assuming if you ran this command to initially download the svn trunk.
                                          svn co https://svn.code.sf.net/p/freeghost/code/trunk /opt/fog_trunk

                                          To upgrade to the latest release you need to do this

                                          cd /opt/fog_trunk
                                          svn up
                                          cd /opt/fog_trunk/bin
                                          ./installfog.sh
                                          
                                          

                                          Then just follow the installer script again. It should pick up your previous settings so you don’t need to answer them again. Once the installer is complete then refresh the fog management page and the number in the cloud should be updated. Just be aware that the git and svn numbers will be different so don’t worry about that what you need is the cloud number.

                                          Thank you guys, its running now…

                                          @george1421 said:

                                          @nbuursma no worries here.

                                          Just change into the directory where you already ran the svn program and it downloaded the files to.

                                          SO assuming if you ran this command to initially download the svn trunk.
                                          svn co https://svn.code.sf.net/p/freeghost/code/trunk /opt/fog_trunk

                                          To upgrade to the latest release you need to do this

                                          cd /opt/fog_trunk
                                          svn up
                                          cd /opt/fog_trunk/bin
                                          ./installfog.sh
                                          
                                          

                                          Then just follow the installer script again. It should pick up your previous settings so you don’t need to answer them again. Once the installer is complete then refresh the fog management page and the number in the cloud should be updated. Just be aware that the git and svn numbers will be different so don’t worry about that what you need is the cloud number.

                                          Well I’m updated and all my settings stayed - yay!

                                          0_1452778552949_Capture2.PNG

                                          But I’m getting the same error - but with more information maybe?

                                          http://imgur.com/QnoooBh

                                          Thoughts?

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