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    Upload never gets moved out of the /images/dev/#### folder

    Scheduled Pinned Locked Moved Solved
    FOG Problems
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    • T
      TThax
      last edited by

      I believe I have tried all of those troubleshooting steps as well. Mine still won’t move the images out of the dev folder. On a couple, I have just manually created the correct image folder and moved the image to that folder. But doing it that way, the fog server doesn’t think it has been uploaded, so the only way to deploy it is to do it through task manager > list all hosts > download. If you try to deploy it any other way, it says no image has been uploaded.

      Wayne WorkmanW 1 Reply Last reply Reply Quote 0
      • Wayne WorkmanW
        Wayne Workman @TThax
        last edited by

        @TThax It’s an FTP issue - 95% of the time it’s because credentials are wrong. Look here for fixing it: https://wiki.fogproject.org/wiki/index.php?title=Troubleshoot_FTP

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
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        https://fogtesting.fogproject.us/
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        T 1 Reply Last reply Reply Quote 0
        • T
          TThax @Wayne Workman
          last edited by

          @Wayne-Workman I have tried that. FTP appears to be working. when I do ftp://[ip] it shows up fine. The credentials all seem to match. I have looked at the vsftpd.conf file and it looks correct. The firewall is disabled. I have done the chmod and chown steps. sda1 is ext4. Any other suggestions?

          Wayne WorkmanW 1 Reply Last reply Reply Quote 0
          • Wayne WorkmanW
            Wayne Workman @TThax
            last edited by

            @TThax make sure you have /images/.mntcheck

            Did you FTP from another computer?

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
            Daily Clean Installation Results:
            https://fogtesting.fogproject.us/
            FOG Reporting:
            https://fog-external-reporting-results.fogproject.us/

            T 1 Reply Last reply Reply Quote 0
            • T
              TThax @Wayne Workman
              last edited by

              @Wayne-Workman Ok, I don’t see that. How would I get that?

              Wayne WorkmanW 1 Reply Last reply Reply Quote 0
              • Wayne WorkmanW
                Wayne Workman @TThax
                last edited by

                @TThax It’s a hidden file. Use CLI and issue the command ls -la /images to see hidden files there.

                You will most likely have it, so I’ll go back to my other question - Did you try FTP from a computer besides the FOG server?

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
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                T 1 Reply Last reply Reply Quote 0
                • T
                  TThax @Wayne Workman
                  last edited by

                  @Wayne-Workman Yes, I used chrome on this machine (windows 7) and did ftp://[ip] and it showed the Index of /. Attached is what my ls -laR images produces for the parent /images folder.

                  (/uploads/files/1452697396953-ls-lar.png)

                  Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                  • Wayne WorkmanW
                    Wayne Workman @TThax
                    last edited by

                    @TThax Can you try to use windows CLI to log in via FTP ? There is an example here: https://wiki.fogproject.org/wiki/index.php?title=Troubleshoot_FTP#Try_to_get_a_file_with_Windows:

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                    Daily Clean Installation Results:
                    https://fogtesting.fogproject.us/
                    FOG Reporting:
                    https://fog-external-reporting-results.fogproject.us/

                    T 1 Reply Last reply Reply Quote 0
                    • T
                      TThax @Wayne Workman
                      last edited by

                      @Wayne-Workman The get and put commands both worked exactly as in the example.

                      Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                      • Wayne WorkmanW
                        Wayne Workman @TThax
                        last edited by

                        @TThax I don’t want to leave any stone unturned here - did you FTP into the server using the credentials inside of Storage Management -> [node name] -> Username and Password?

                        Can you do a df -h to check how much free space you have on your server’s partitions? If you have enough, we will need to do a debug upload.

                        You can select a debug upload from the confirmation page. Then just boot up the host that’s going to do the upload.

                        Hit enter at the informational bits until you get to a Shell.

                        Type in the fog command. this will start the upload. Press [enter] at each part. At the very end of the upload, after the partclone screens, it should say something about “Moving image”.

                        At that point, hit Ctrl+C to end the script. We are working manually from here. at the shell, try to FTP into the server and move the folder yourself - using the credentials in FOG Storage -> [node name] -> Username and Password.

                        There are linux examples here, but not specific to what you’re doing: https://wiki.fogproject.org/wiki/index.php?title=Troubleshoot_FTP#Try_to_get_a_file_with_Linux:

                        You’ll look into the /images/dev folder. You will see a folder in there, it’s name will be the MAC address of the uploading computer. You’ll just issue the FTP command to move that folder to /images/YourImageName

                        See if the command succeeds or not. If not, don’t give up, it might be a syntax issue. Check for typos in your command.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                        Daily Clean Installation Results:
                        https://fogtesting.fogproject.us/
                        FOG Reporting:
                        https://fog-external-reporting-results.fogproject.us/

                        T 2 Replies Last reply Reply Quote 0
                        • T
                          TThax @Wayne Workman
                          last edited by

                          @Wayne-Workman Sorry, hectic day here today. I won’t have another opportunity to do some of that until Monday (my next time to be at this location). Just to let you know I haven’t forgotten or ignored you.

                          1 Reply Last reply Reply Quote 0
                          • T
                            TThax @Wayne Workman
                            last edited by TThax

                            @Wayne-Workman
                            Edited to say: Just for clarification, I am running Fog 1.2 on Ubuntu 14.04.

                            Ok, I checked, and the main partition has like 1.6TB available on it.

                            I tried to do the debug upload and here is what it does:

                            /bzImage... ok
                            /init.xz... ok
                            Starting logging: OK
                            Populating /dev using udev: udevd[2177]: error creating epoll fd: Function not implemented
                            done
                            Initializing random number generator... done.
                            Starting network...
                            ip: RTNETLINK answers: File exists
                            [root@10 /]#
                            
                            It is there I typed in "fog" and hit enter. Then it does this:
                            
                            ##################################
                            #   An error has been detected!  #
                            ##################################
                            
                            Fatal Error: Unknown request type :: Null
                            
                            ##################################
                            #Computer will reboot in 1 minute #
                            ##################################
                            
                            Tom ElliottT 1 Reply Last reply Reply Quote 0
                            • Tom ElliottT
                              Tom Elliott @TThax
                              last edited by

                              @TThax This is because of how you setup the debug.

                              On 1.2.0 you need to choose the Advanced item that is labeled Download - Debug

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              T Wayne WorkmanW 2 Replies Last reply Reply Quote 1
                              • T
                                TThax @Tom Elliott
                                last edited by

                                @Tom-Elliott Thanks, I was just hitting debug.

                                @Wayne-Workman
                                Perhaps I am missing something, but after the partclone screens, it says

                                Restoring MBR…Done
                                Press [Enter] Key to continue
                                Resizing ntfs volume (/dev/sda2)…Done
                                Clearing ntfs flag… Done

                                And that’s it. I tried doing Ctrl+c after restoring MBR, but it just gave me the prompt [root@10 /]# and I couldn’t access ftp from that.

                                I am terrible with Linux, so all help is appreciated! Also, could you give me a better idea of the syntax for the ftp try? Should I get the file and then put it? Or is there a way to move a file to a different folder on the same machine from ftp?

                                Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                                • Wayne WorkmanW
                                  Wayne Workman @Tom Elliott
                                  last edited by

                                  @Tom-Elliott said:

                                  On 1.2.0 you need to choose the Advanced item that is labeled Download - Debug

                                  Upload - Debug

                                  We want to test uploading lol. @TThax did you do a upload or download?

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                  Daily Clean Installation Results:
                                  https://fogtesting.fogproject.us/
                                  FOG Reporting:
                                  https://fog-external-reporting-results.fogproject.us/

                                  1 Reply Last reply Reply Quote 0
                                  • T
                                    TThax
                                    last edited by

                                    @Wayne-Workman
                                    I did upload. lol. I knew what he meant on that one.

                                    1 Reply Last reply Reply Quote 0
                                    • Wayne WorkmanW
                                      Wayne Workman @TThax
                                      last edited by

                                      @TThax So here lately, the messages at the end of upload have changed.

                                      I don’t think it shows anything if it does not fail.

                                      What that means is… there are no errors being detected. But clearly it’s not working either.

                                      Again, I’ll ask @Tom-Elliott for an example command.

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                      Daily Clean Installation Results:
                                      https://fogtesting.fogproject.us/
                                      FOG Reporting:
                                      https://fog-external-reporting-results.fogproject.us/

                                      T 1 Reply Last reply Reply Quote 0
                                      • T
                                        TThax @Wayne Workman
                                        last edited by

                                        @Wayne-Workman

                                        I’m not too opposed to just moving it manually, but is there a way to get FOG to recognize that it is there? When I move it manually, it shows “Image size: ON SERVER 0.00iB”

                                        Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                                        • Wayne WorkmanW
                                          Wayne Workman @TThax
                                          last edited by Wayne Workman

                                          @TThax said:

                                          When I move it manually, it shows “Image size: ON SERVER 0.00iB”

                                          Check permissions and ownership of the directory after you move it.

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                          Daily Clean Installation Results:
                                          https://fogtesting.fogproject.us/
                                          FOG Reporting:
                                          https://fog-external-reporting-results.fogproject.us/

                                          T 1 Reply Last reply Reply Quote 0
                                          • T
                                            TThax @Wayne Workman
                                            last edited by

                                            @Wayne-Workman

                                            Ok, after I moved it, I checked permissions and it showed fog fog. I did chmod and chown and now it shows fog root. I still get no size. I’ll show you what I mean. 1_1453308453352_permissions.PNG 0_1453308453342_Image sizes.PNG

                                            If I get it deployed using task management, it will show an image size on client, but it still doesn’t realize there is an image on the server.

                                            Wayne WorkmanW 1 Reply Last reply Reply Quote 0
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