Upload never gets moved out of the /images/dev/#### folder

[Wayne Workman]

@TThax I don’t want to leave any stone unturned here - did you FTP into the server using the credentials inside of Storage Management -> [node name] -> Username and Password?

Can you do a df -h to check how much free space you have on your server’s partitions? If you have enough, we will need to do a debug upload.

You can select a debug upload from the confirmation page. Then just boot up the host that’s going to do the upload.

Hit enter at the informational bits until you get to a Shell.

Type in the fog command. this will start the upload. Press [enter] at each part. At the very end of the upload, after the partclone screens, it should say something about “Moving image”.

At that point, hit Ctrl+C to end the script. We are working manually from here. at the shell, try to FTP into the server and move the folder yourself - using the credentials in FOG Storage -> [node name] -> Username and Password.

There are linux examples here, but not specific to what you’re doing: https://wiki.fogproject.org/wiki/index.php?title=Troubleshoot_FTP#Try_to_get_a_file_with_Linux:

You’ll look into the /images/dev folder. You will see a folder in there, it’s name will be the MAC address of the uploading computer. You’ll just issue the FTP command to move that folder to /images/YourImageName

See if the command succeeds or not. If not, don’t give up, it might be a syntax issue. Check for typos in your command.

[TThax]

@Wayne-Workman Sorry, hectic day here today. I won’t have another opportunity to do some of that until Monday (my next time to be at this location). Just to let you know I haven’t forgotten or ignored you.

[TThax]

@Wayne-Workman
Edited to say: Just for clarification, I am running Fog 1.2 on Ubuntu 14.04.

Ok, I checked, and the main partition has like 1.6TB available on it.

I tried to do the debug upload and here is what it does:

/bzImage... ok
/init.xz... ok
Starting logging: OK
Populating /dev using udev: udevd[2177]: error creating epoll fd: Function not implemented
done
Initializing random number generator... done.
Starting network...
ip: RTNETLINK answers: File exists
[root@10 /]#

It is there I typed in "fog" and hit enter. Then it does this:

##################################
#   An error has been detected!  #
##################################

Fatal Error: Unknown request type :: Null

##################################
#Computer will reboot in 1 minute #
##################################

[Tom Elliott]

@TThax This is because of how you setup the debug.

On 1.2.0 you need to choose the Advanced item that is labeled Download - Debug

[TThax]

@Tom-Elliott Thanks, I was just hitting debug.

@Wayne-Workman
Perhaps I am missing something, but after the partclone screens, it says

Restoring MBR…Done
Press [Enter] Key to continue
Resizing ntfs volume (/dev/sda2)…Done
Clearing ntfs flag… Done

And that’s it. I tried doing Ctrl+c after restoring MBR, but it just gave me the prompt [root@10 /]# and I couldn’t access ftp from that.

I am terrible with Linux, so all help is appreciated! Also, could you give me a better idea of the syntax for the ftp try? Should I get the file and then put it? Or is there a way to move a file to a different folder on the same machine from ftp?

[Wayne Workman]

@Tom-Elliott said:

On 1.2.0 you need to choose the Advanced item that is labeled Download - Debug

Upload - Debug

We want to test uploading lol. @TThax did you do a upload or download?

[TThax]

@Wayne-Workman
I did upload. lol. I knew what he meant on that one.

[Wayne Workman]

@TThax So here lately, the messages at the end of upload have changed.

I don’t think it shows anything if it does not fail.

What that means is… there are no errors being detected. But clearly it’s not working either.

Again, I’ll ask @Tom-Elliott for an example command.

[TThax]

@Wayne-Workman

I’m not too opposed to just moving it manually, but is there a way to get FOG to recognize that it is there? When I move it manually, it shows “Image size: ON SERVER 0.00iB”

[Wayne Workman]

@TThax said:

When I move it manually, it shows “Image size: ON SERVER 0.00iB”

Check permissions and ownership of the directory after you move it.

[TThax]

@Wayne-Workman

Ok, after I moved it, I checked permissions and it showed fog fog. I did chmod and chown and now it shows fog root. I still get no size. I’ll show you what I mean.

If I get it deployed using task management, it will show an image size on client, but it still doesn’t realize there is an image on the server.

[Wayne Workman]

@TThax Your problem is absolutely related to FTP not being able to do what it’s supposed to do.

Let’s go back to the basics… Did it ever work? When did it stop working?

[TThax]

@Wayne-Workman

It used to work on my old FOG server. The computer took a dump, so I made a new one. I set it up the same way as the old one, except I used Ubuntu 14.04 instead of 12.xx. I copied a couple of images from the old hard drive onto this one, did the permissions change and all that, and new images have never successfully transferred on this machine.

[Wayne Workman]

@TThax 14.04 would work better with fog trunk. Seeing how you currently do not have a working fog server, would you be willing to update and try it out?

[TThax]

@Wayne-Workman

Forgive my ignorance, but how do I do that? Also, will I lose my current images?

[Wayne Workman]

@TThax said:

@Wayne-Workman

Forgive my ignorance, but how do I do that? Also, will I lose my current images?

Pick a method from here, I’d recommend git or svn: https://wiki.fogproject.org/wiki/index.php?title=Upgrade_to_trunk

You shouldn’t loose anything, db data, images, configuration in /opt/fog/.fogsettings. it all gets carried over.

[TThax]

@Wayne-Workman

Ok, upgrade complete. In the Image Management screen, it shows Image size: ON CLIENT, but now there isn’t even a column for Image Size: ON SERVER. How would I know if it is recognizing the images?

[Wayne Workman]

@TThax In fog 1.3.0, that feature is turned off by default to improve performance of the image management page. You can turn it on inside FOG Configuration -> FOG Settings -> General Settings -> FOG_FTP_IMAGE_SIZE

[TThax]

@Wayne-Workman

Still having an ftp issue… When I enabled that option, in that column I get:

FOGFTP: Login failed. Host: 10.1.1.42, Username: fog, Password: , Error: ftp_login(): Login incorrect.

I checked FOG Configuration -> FOG Settings -> TFTP Server FOG_TFTP_FTP_USERNAME and FOG_TFTP-FTP_PASSWORD and those are correct.

/opt/fog/.fogsettings did not change anything with this update, and on the troubleshoot ftp page, it says FOG 1.3 should have storageftpuser & storageftppass is it a different file path for an updated .fogsettings file, or do I need to update the old file somehow?

[Wayne Workman]

@TThax said:

FOGFTP: Login failed. Host: 10.1.1.42, Username: fog, Password: , Error: ftp_login(): Login incorrect.

If that’s the actual error and you haven’t edited it,

Your issue is… somehow you have no password stored in your storage settings.

Look inside of Storage Management -> [your storage node name] -> Password.

Really watch to make sure auto-compete isn’t changing things when you update that password.