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    HP XW4600 Workstation - Network card error whilst imaging

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    FOG Problems
    hp xw4600 nonetworkdevice
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    • Robx64R
      Robx64 @Sebastian Roth
      last edited by

      @Sebastian-Roth
      I’ve checked under the linux, PCI ID is as We already know 14E4:167B1_1449668539790_IMG_0600.jpg 0_1449668539788_IMG_0599.jpg

      1 Reply Last reply Reply Quote 0
      • S
        Sebastian Roth Moderator
        last edited by

        Have you had this XW4600 successfully running with an older version of FOG? I am a bit lost with how to debug this issue. TG3 driver should be in the kernel and this is not a very new piece of hardware so it should work!

        Which kernel version did you have in this ubuntu live system? uname -a

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        george1421G Robx64R 3 Replies Last reply Reply Quote 0
        • george1421G
          george1421 Moderator @Sebastian Roth
          last edited by

          @Sebastian-Roth (I meant to check this before I left the office today, so I’ll have to ask)

          If we boot into the debug console, can we get a list of 'in memory" drivers, and/or are the drivers built into the kernel or are they loaded at boot time “modular” drivers. If they are modular drivers we should be able to navigate to the network drivers directory and see the tg3 driver.

          I know back in the day when I was building the 2.4.x series kernels for that embedded device company, they had the tg3 network drivers in their build. SO those drivers have been around for a while.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

          1 Reply Last reply Reply Quote 0
          • Tom ElliottT
            Tom Elliott
            last edited by

            Is there a way we can find out what Firmware is expected for this particular nic?

            I have added tigon information to the kernels and what not, but I’ve also had to add firmware to the kernels to get some things to operate.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            1 Reply Last reply Reply Quote 0
            • S
              Sebastian Roth Moderator
              last edited by

              I am fairly sure this (old) NIC does not need any firmware but only the tg3 driver in the kernel. As you can see in the second screen shot the ethernet controller is using it (‘Kernel driver in use: tg3’).

              @Robx64 Can you please run a debug session (Host -> Basic Tasks -> Debug) on this client, wait till you get to the shell and then see what you have in dmesg about ethernet. Command dmesg | less (you can scroll up & down and also search using ‘/’ - without the quotes) or dmesg | grep -i eth

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              Robx64R 1 Reply Last reply Reply Quote 0
              • Robx64R
                Robx64 @Sebastian Roth
                last edited by

                @Sebastian-Roth
                Hehehe really ?
                I know that, it’s quiet old and it should work but somehow unfortunately it won’t 😉

                1 Reply Last reply Reply Quote 0
                • Robx64R
                  Robx64 @Sebastian Roth
                  last edited by

                  @Sebastian-Roth
                  I’m not sure since I left tech department many things changed. I’ll ask techs since when we have this particular model and was there any problem before.

                  Apparently there was no problem on Fog 0.32 at all and XW4600 worked beautifully 🙂

                  1 Reply Last reply Reply Quote 0
                  • Robx64R
                    Robx64 @Sebastian Roth
                    last edited by

                    @Sebastian-Roth said:

                    dmesg | grep -i eth

                    0_1449749950287_IMG_0611.JPG
                    Is that enough ?

                    Tom ElliottT 1 Reply Last reply Reply Quote 0
                    • Tom ElliottT
                      Tom Elliott @Sebastian Roth
                      last edited by

                      @Sebastian-Roth I think I may have figured it out.

                      The current drivers/net/ethernet/broadcom had the vendor ID (14e4) but it lacked the Device ID. I just added the DEVICE under TG3PCI_DEVICE_TIGON3_4 I added the line: #define TG3PCI_DEVICE_TIGON3_5755 0x167b in hopes that it would be found. I don’t know what else may be broke, but hopefully we’re kind of on to something?

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      1 Reply Last reply Reply Quote 0
                      • Tom ElliottT
                        Tom Elliott @Robx64
                        last edited by

                        @Robx64 I created a kernel with the patch I ‘Hope’ will work. I’m not publishing it to the normal kernel’s directory, but please download and try it.

                        https://mastacontrola.com/bzImageTG3

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        Robx64R 2 Replies Last reply Reply Quote 0
                        • Robx64R
                          Robx64 @Tom Elliott
                          last edited by

                          @Tom-Elliott
                          Thank you Tom,
                          I’ll check and give you an answer shortly 🙂

                          1 Reply Last reply Reply Quote 0
                          • Robx64R
                            Robx64 @Tom Elliott
                            last edited by

                            @Tom-Elliott
                            🙂 🙂 🙂
                            Once downloaded you’ll need to unpack the bz2 file using the command:
                            tar -xjf fog_trunk.tar.bz2
                            Then go into the **unextracted ** file. Follow these steps:
                            cd fog_trunk/bin
                            ./installfog.sh

                            Then follow the onscreen prompts. After a little while, you should have a successfully installed FOG server.

                            Tom ElliottT 1 Reply Last reply Reply Quote 0
                            • Tom ElliottT
                              Tom Elliott @Robx64
                              last edited by

                              @Robx64 ???

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              1 Reply Last reply Reply Quote 0
                              • S
                                Sebastian Roth Moderator
                                last edited by

                                Wow! I really wonder why those machines/NICs never had any problem in the past?!? Tom, you are right 14e4:167b does not seam to be in the code. I checked earlier versions and non of them had this ID included. How can that be??

                                @Robx64 I didn’t ask for the output of dmesg from the live CD but from a FOG debug session. Would be interesting to see if FOG can actually see the device. Could you please do Host -> Basic Tasks -> Debug. Then run dmesg | grep -i eth and lspci (full output of Ethernet controller so we might see if it is really using tg3). Thanks!

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                george1421G Robx64R 2 Replies Last reply Reply Quote 0
                                • george1421G
                                  george1421 Moderator @Sebastian Roth
                                  last edited by

                                  @Sebastian-Roth said:

                                  Then run dmesg | grep -i eth and lspci (full output of Ethernet controller so we might see if it is really using tg3). Thanks!

                                  I’m sure a few commands hard coded into a menu selection like this would be handy to have, especially if they were in the FOG advanced menu so a user could just run them upon request of a a dev. 😄 😄 😄

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                  Wayne WorkmanW Tom ElliottT 2 Replies Last reply Reply Quote 1
                                  • S
                                    Sebastian Roth Moderator
                                    last edited by

                                    BCM 5755 support was added to the kernel back in 2006. See here. I am very sorry to say this but I kind of doubt that your patched kernel will work: http://git.kernel.org/cgit/linux/kernel/git/torvalds/linux.git/commit/?id=af36e6b6d7f4ad7a5ccfd14dfa71ec941255f93d (PCI ID is in include/linux/pci_ids.h)

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    1 Reply Last reply Reply Quote 0
                                    • Wayne WorkmanW
                                      Wayne Workman @george1421
                                      last edited by

                                      @george1421 said:

                                      @Sebastian-Roth said:

                                      Then run dmesg | grep -i eth and lspci (full output of Ethernet controller so we might see if it is really using tg3). Thanks!

                                      I’m sure a few commands hard coded into a menu selection like this would be handy to have, especially if they were in the FOG advanced menu so a user could just run them upon request of a a dev. 😄 😄 😄

                                      +1 great idea. Maybe even attempt to throw the results into /images/dev too ?

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                      Daily Clean Installation Results:
                                      https://fogtesting.fogproject.us/
                                      FOG Reporting:
                                      https://fog-external-reporting-results.fogproject.us/

                                      1 Reply Last reply Reply Quote 1
                                      • Tom ElliottT
                                        Tom Elliott @george1421
                                        last edited by

                                        @george1421 the problem with doing such a feat is that it means adding a bunch of extra code to the inits. This may be more possible with fog-too as our mindset is to create a very basic set of scripts these scripts will be called via another interface that would allow this type of customization much easier. The current inits are more or less designed to work for our specific small set of tasks and not very easily adaptable.

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        1 Reply Last reply Reply Quote 1
                                        • Robx64R
                                          Robx64 @Sebastian Roth
                                          last edited by

                                          @Sebastian-Roth
                                          Sure, I’ll do it asap

                                          1 Reply Last reply Reply Quote 0
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