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    Strange upload error

    Scheduled Pinned Locked Moved Solved
    FOG Problems
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    • J
      Julianh
      last edited by

      Hi Sebastian,

      I’m working away, so I only had the weekend to try it. I swapped over the hard drive, and then tried the libata.force=noncq option, but unfortunatley it didn’t work.

      Do you have any suggestions I could try, or options I could enable?

      I’m back home at the weekend, then at home for a couple of weeks. Hopefully we can find the solution then.

      Is there ny further information you want?

      Thanks

      Julian

      1 Reply Last reply Reply Quote 0
      • S
        Sebastian Roth Moderator
        last edited by

        @Julianh said:

        unfortunatley it didn’t work.

        What exactly didn’t work? Do you still see the same thing happening? Same messages and failing upload? Do you get an error message when things fail? What happens if you use a different hard drive??

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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        • J
          Julianh
          last edited by

          Hi Sebastian,

          I swapped the hard drive, and got the exact same error as in the video, I also left it, but at the end of the supposed imaging rocess, it failed.

          What does the error code mean, I have the controller set to AHCI disks,

          Thanks

          Julian

          Wayne WorkmanW 1 Reply Last reply Reply Quote 0
          • Wayne WorkmanW
            Wayne Workman @Julianh
            last edited by

            @Julianh Does the microserver use RAID?

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
            Daily Clean Installation Results:
            https://fogtesting.fogproject.us/
            FOG Reporting:
            https://fog-external-reporting-results.fogproject.us/

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            • S
              Sebastian Roth Moderator
              last edited by Sebastian Roth

              Hi Julian,

              I have to admit that I haven’t had this error on one of my systems before. So I am just reading up things trying to understand what might be going wrong in your case. So there is a lot of guess work involved and I might be wrong…

              Have you read through the bug report yet? What exactly do you see when it fails in the end of imaging process? Error messages?

              What sort of hard drives have you tried so far? Are those Seagate Momentus SpinPoint disks or HP VB0250EAVER (https://lkml.org/lkml/2015/7/1/235)??

              Please start a debug session for this host or boot a live linux via CD/DVD. Then run hdparm -I /dev/sda to see the model and serial number of the disk. Please let us know. By the way, do you see the same messages when booting a live linux?? dmesg | grep "failed to enable AA"

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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              • Tom ElliottT
                Tom Elliott
                last edited by

                I’m very very confused by this.

                Is there a failure to actually uploading the image? Based on the video, it seems to be doing what it needs to even with all the “errors” on the screen. Of course we only see the point of the first partition calculating the bitmap and uploading the first partition, but does it not go further?

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                • J
                  Julianh
                  last edited by

                  Thanks you all for getting back to me.

                  I’ve uploaded a slightly longer video to https://youtu.be/cg5tpB3kq9M
                  It shows the imaging start, but at the end it fails. I have to wait 12 hours for that though.

                  Tom, the image continues, as if it were imaging the server, then fails. The imaging will take 12 hours or so it says, it’s 9pm here, so I’ll post the “end” error tomorrow morning.

                  Sebastian, there is no raid in the microserver. The drive is a samsung 1TB green. If I run the image in “upload - debug” mode, can I run the commands in that mode?

                  Thanks again for your help. I’ll post the image tomorrow.

                  Yours

                  Julian

                  1 Reply Last reply Reply Quote 0
                  • S
                    Sebastian Roth Moderator
                    last edited by

                    @Julianh said:

                    If I run the image in “upload - debug” mode, can I run the commands in that mode?

                    Try host -> Basic tasks -> Debug. That should get you to a shell.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                    • J
                      Julianh
                      last edited by

                      0_1449079408761_IMG_0542.JPG

                      This is the end screen.

                      Tom ElliottT 1 Reply Last reply Reply Quote 0
                      • Tom ElliottT
                        Tom Elliott @Julianh
                        last edited by

                        @Julianh Is it possible there’s an issue with RAM on this device? Or is this what’s happening on ALL devices?

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        J 1 Reply Last reply Reply Quote 0
                        • J
                          Julianh
                          last edited by

                          This is the result of the hdparm -I /dev/sda command. I didn’t know what you wanted, so here’s the lot.4_1449080658879_IMG_0548.JPG 3_1449080658879_IMG_0547.JPG 2_1449080658879_IMG_0546.JPG 1_1449080658879_IMG_0545.JPG 0_1449080658879_IMG_0544.JPG

                          1 Reply Last reply Reply Quote 0
                          • J
                            Julianh @Tom Elliott
                            last edited by

                            @Tom-Elliott
                            Hi Tom, the Machine is behaving perfectly well, I doubt there’s a memory issue, but I’ll run a check on it anyway. THanks for the suggestion.

                            Julian

                            J 1 Reply Last reply Reply Quote 0
                            • J
                              Julianh @Julianh
                              last edited by

                              @Julianh I forgot to say Tom, It’s only this one machine.

                              Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                              • Wayne WorkmanW
                                Wayne Workman @Julianh
                                last edited by

                                @Julianh said:

                                I forgot to say Tom, It’s only this one machine.

                                Do other machines of this model work?

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                Daily Clean Installation Results:
                                https://fogtesting.fogproject.us/
                                FOG Reporting:
                                https://fog-external-reporting-results.fogproject.us/

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                                • S
                                  Sebastian Roth Moderator
                                  last edited by

                                  The disk model is pretty close to those I mentioned earlier but I don’t think that my suggestions on broken FPDMA_AA were correct in this case - now that I know that it’s only this one machine having issues. I guess you have the same disk in all or some of the other machines as well.

                                  It might be memory but from the things we have seen so far I reckon it’s the disk itself - as simple as that. Run another debug session and smartctl -A /dev/sda. If you post a picture of the values we’ll probably be able to tell you how “healthy” your disk is.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                                  • J
                                    Julianh
                                    last edited by

                                    I fixed it, it was the grapjics card. I swapped it over and now it’s working perfectly.

                                    I spend, not hours, but days on this, eventually I swapped every component with one that worked.

                                    Thanks for all your help, what a weird one!

                                    Could you change this to solved please

                                    Thanks

                                    1 Reply Last reply Reply Quote 1
                                    • S
                                      Sebastian Roth Moderator
                                      last edited by

                                      @Julianh WOW! Not something I’d have ever come up with. Thanks a lot for reporting back. I am really glad that we don’t need any kind of special kernel patch to make this work.

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      1 Reply Last reply Reply Quote 0
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