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Multicasting stuck on starting to restore image

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FOG Problems
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  • W
    Wayne Workman @arainero
    last edited by Wayne Workman Nov 12, 2015, 9:59 PM Nov 13, 2015, 3:57 AM

    @arainero I’ve dug around on the forums and have found a few threads that mention the “no data to read” message…

    https://forums.fogproject.org/topic/5951/unable-to-use-log-viewer-from-interface/33?page=1
    https://forums.fogproject.org/topic/5504/snap-in-edit-page-not-working
    https://forums.fogproject.org/topic/5215/svn-3563-log-viewer-no-data-to-read/5
    https://forums.fogproject.org/topic/5988/snapin-unable-to-deploy

    It’s likely just a php thing that the @Developers just need to work out, I doubt the message is preventing you from multicasting. However in the above threads, one thing stands out to me… most of them seem to have FTP related issues on the storage node. Can you verify that you can FTP into your server using the credentials listed on your default storage node? There is a walk-through here:
    https://wiki.fogproject.org/wiki/index.php/Troubleshoot_FTP

    There are messages from the FOGMulticastManager in here: /opt/fog/log/servicemaster.log
    Run this command to see the last 20: tail -n 20 /opt/fog/log/servicemaster.log
    and run this command to see the entries being made live: tail -f /opt/fog/log/servicemaster.log

    It might be worthwhile to see the log live when you try to do a multicast.

    Out of curiosity, have you looked at this? https://wiki.fogproject.org/wiki/index.php/Troubleshoot_Downloading_-_Multicast

    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
    Daily Clean Installation Results:
    https://fogtesting.fogproject.us/
    FOG Reporting:
    https://fog-external-reporting-results.fogproject.us/

    A 1 Reply Last reply Nov 13, 2015, 4:12 AM Reply Quote 0
    • A
      arainero @Wayne Workman
      last edited by Nov 13, 2015, 4:12 AM

      @Wayne-Workman I think I may be on to the solution. I noticed that that password for storage management was different than everything else. It was just “password”.

      However, whenever I change it and update it to match the other passwords it resets back to “password”.

      Do you have any thoughts on that?

      W 1 Reply Last reply Nov 13, 2015, 4:14 AM Reply Quote 0
      • W
        Wayne Workman @arainero
        last edited by Nov 13, 2015, 4:14 AM

        @arainero Can you monitor your Apache errors (either through log viewer or through the OS) when you try to update the password in storage management, and see if any errors are generated and post those?

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
        Daily Clean Installation Results:
        https://fogtesting.fogproject.us/
        FOG Reporting:
        https://fog-external-reporting-results.fogproject.us/

        A 1 Reply Last reply Nov 13, 2015, 4:21 AM Reply Quote 0
        • A
          arainero @Wayne Workman
          last edited by Nov 13, 2015, 4:21 AM

          @Wayne-Workman I don’t see anything recent. The most recent error was about 30 minutes ago. I attached it in a text file since the post was getting marked as spam.0_1447388504443_logs.txt

          W 1 Reply Last reply Nov 13, 2015, 4:31 AM Reply Quote 0
          • W
            Wayne Workman @arainero
            last edited by Nov 13, 2015, 4:31 AM

            @arainero Those entries there aren’t about multicast, but the first few are about viewing the logs via the web interface, that will help the Developers figure out what’s going on with that.

            Are you still using the same network equipment that you used back when you had SVN 2951 working with multicast? Have you looked through that troubleshooting article I posted?

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
            Daily Clean Installation Results:
            https://fogtesting.fogproject.us/
            FOG Reporting:
            https://fog-external-reporting-results.fogproject.us/

            A 1 Reply Last reply Nov 13, 2015, 4:50 AM Reply Quote 0
            • A
              arainero @Wayne Workman
              last edited by Nov 13, 2015, 4:50 AM

              @Wayne-Workman I am using the same network equipment, nothing has changed. I looked at all of the links. Everything seems to be in order except for the storage managment password not changing from “password”. For testing reason I changed everything else to “password” such as the fog user, tftp, and .fogsettings.

              When I attempted to do a multicast then I was given this error"

              Failed to create deployment tasking for the following hosts
              
              FOGFTP: Login failed. Host: 192.168.1.3, Username: fog, Password: c588c8, Error: ftp_login(): Login incorrect. 
              

              It attempted to use the old password for some reason.

              W 1 Reply Last reply Nov 13, 2015, 10:56 PM Reply Quote 0
              • A
                arainero
                last edited by Nov 13, 2015, 5:04 AM

                I think I found a glitch in regards to the password. I think when you change the storage management password it changes on the backend, but when you check it again “password” is still displayed. After going back to storage management and changing “password” to “password” the bad FTP password error went away and the deployment started.

                The multicast still failed though, so this wasn’t a password problem and must be somewhere else.

                T 1 Reply Last reply Nov 13, 2015, 10:37 AM Reply Quote 0
                • T
                  Tom Elliott @arainero
                  last edited by Nov 13, 2015, 10:37 AM

                  @arainero I don’t think you found a glitch. I will do what I can to figure out the log reading problems but that is still unlikely the problem. The issue I’m thinking it is is the multicast interface at which its attempting to use. What is your interfaces name? Is it eth0? You can find out by running the commands ifconfig -a or ip addr show. Look for the outputs that show your servers IP address (the one you use to access the GUI) and you should see what it knows for the interface. Then you can look at the node and verify if the interface as presented on the GUI matches the interface your server knows about.

                  If that still fails it could be the error and I need to figure out why it isn’t creating the log files. That’s relatively simple and you can see what the output says for the service
                  Master logs.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  A 1 Reply Last reply Nov 13, 2015, 10:42 PM Reply Quote 1
                  • A
                    arainero @Tom Elliott
                    last edited by Nov 13, 2015, 10:42 PM

                    @Tom-Elliott The interface is eth0 for ifconfig and in the storage node. Here are some recent logs from Service Master:

                    [11-13-15 10:19:17 pm] FOGMulticastManager fork()ed child process (25996).
                    [11-13-15 10:19:17 pm] FOGMulticastManager child process (25996) is running.
                    [11-13-15 10:19:17 pm] FOGMulticastManager fork()ed child process (25997).
                    [11-13-15 10:19:17 pm] FOGMulticastManager child process (25997) is running.
                    [11-13-15 10:19:17 pm] FOGImageReplicator fork()ed child process (25998).
                    [11-13-15 10:19:17 pm] FOGImageReplicator child process (25998) is running.
                    [11-13-15 10:19:17 pm] FOGImageReplicator fork()ed child process (25999).
                    [11-13-15 10:19:17 pm] FOGImageReplicator child process (25999) is running.
                    [11-13-15 10:19:19 pm] FOGImageReplicator fork()ed child process (26001).
                    [11-13-15 10:19:19 pm] FOGImageReplicator child process (26001) is running.
                    [11-13-15 10:19:19 pm] FOGTaskScheduler child process (25995) exited with code 2                                                55.
                    [11-13-15 10:19:20 pm] FOGTaskScheduler fork()ed child process (26002).
                    [11-13-15 10:19:20 pm] FOGTaskScheduler child process (26002) is running.
                    [11-13-15 10:19:20 pm] FOGImageReplicator fork()ed child process (26003).
                    [11-13-15 10:19:20 pm] FOGImageReplicator child process (26003) is running.
                    [11-13-15 10:19:20 pm] FOGMulticastManager child process (25996) exited with cod                                                e 255.
                    [11-13-15 10:19:20 pm] FOGMulticastManager child process (25997) exited with cod                                                e 255.
                    [11-13-15 10:19:20 pm] FOGImageReplicator child process (25998) exited with code                                                 255.
                    [11-13-15 10:19:20 pm] FOGImageReplicator child process (25999) exited with code                                                 255.
                    [11-13-15 10:19:22 pm] FOGImageReplicator child process (26001) exited with code                                                 255.
                    [11-13-15 10:19:22 pm] FOGTaskScheduler fork()ed child process (26004).
                    [11-13-15 10:19:22 pm] FOGTaskScheduler child process (26004) is running.
                    [11-13-15 10:19:23 pm] FOGTaskScheduler child process (26002) exited with code 2                                                55.
                    [11-13-15 10:19:23 pm] FOGImageReplicator child process (26003) exited with code                                                 255.
                    [11-13-15 10:19:23 pm] FOGMulticastManager fork()ed child process (26005).
                    [11-13-15 10:19:23 pm] FOGMulticastManager child process (26005) is running.
                    [11-13-15 10:19:23 pm] FOGMulticastManager fork()ed child process (26006).
                    [11-13-15 10:19:23 pm] FOGMulticastManager child process (26006) is running.
                    [11-13-15 10:19:23 pm] FOGImageReplicator fork()ed child process (26007).
                    [11-13-15 10:19:23 pm] FOGImageReplicator child process (26007) is running.
                    [11-13-15 10:19:23 pm] FOGImageReplicator fork()ed child process (26008).
                    [11-13-15 10:19:23 pm] FOGImageReplicator child process (26008) is running.
                    [11-13-15 10:19:25 pm] FOGImageReplicator fork()ed child process (26009).
                    [11-13-15 10:19:25 pm] FOGImageReplicator child process (26009) is running.
                    [11-13-15 10:19:25 pm] FOGTaskScheduler child process (26004) exited with code 255.
                    [11-13-15 10:19:26 pm] FOGTaskScheduler fork()ed child process (26010).
                    [11-13-15 10:19:26 pm] FOGTaskScheduler child process (26010) is running.
                    [11-13-15 10:19:26 pm] FOGImageReplicator fork()ed child process (26011).
                    [11-13-15 10:19:26 pm] FOGImageReplicator child process (26011) is running.
                    [11-13-15 10:19:26 pm] FOGMulticastManager child process (26005) exited with code 255.
                    [11-13-15 10:19:26 pm] FOGMulticastManager child process (26006) exited with code 255.
                    [11-13-15 10:19:26 pm] FOGImageReplicator child process (26007) exited with code 255.
                    [11-13-15 10:19:26 pm] FOGImageReplicator child process (26008) exited with code 255.
                    [11-13-15 10:19:28 pm] FOGImageReplicator child process (26009) exited with code 255.
                    
                    1 Reply Last reply Reply Quote 0
                    • W
                      Wayne Workman @arainero
                      last edited by Nov 13, 2015, 10:56 PM

                      @arainero said:

                       FOGFTP: Login failed. Host: 192.168.1.3, Username: fog, Password: c588c8, Error: ftp_login(): Login incorrect. 
                      

                      You’re web interface for updating the password is somehow broken. I don’t know why, but you can fix it manually inside the data base.

                      mysql
                      use fog
                      update globalSettings set settingValue = 'YourNewPassword' where settingKey='FOG_TFTP_FTP_PASSWORD';
                      

                      Confirm with:
                      select * from globalSettings where settingKey='FOG_TFTP_FTP_PASSWORD';

                      See if this helps and please report back.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                      Daily Clean Installation Results:
                      https://fogtesting.fogproject.us/
                      FOG Reporting:
                      https://fog-external-reporting-results.fogproject.us/

                      T Q 2 Replies Last reply Nov 14, 2015, 12:08 AM Reply Quote 0
                      • T
                        Tom Elliott @Wayne Workman
                        last edited by Nov 14, 2015, 12:08 AM

                        @Wayne-Workman this will not fix the issue because the files and data are not read using that password, it’s the information of the storage node that is in use. I will attempt to see if I can replicate the issue as described pertaining to the password updating but @arainero is correct that this is not the issue with multicast or any of the services (besides the replicators maybe) failing.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        W 1 Reply Last reply Nov 16, 2015, 11:46 PM Reply Quote 1
                        • Q
                          Quazz Moderator @Wayne Workman
                          last edited by Nov 16, 2015, 11:11 AM

                          @Wayne-Workman

                          The Storage Node password update thing seems to have trouble whenever you save the password of the WebGUI login (at least it does for chrome, not sure for other browsers)

                          It will overwrite the password in the field with the WebGUI password.

                          T 1 Reply Last reply Nov 16, 2015, 11:17 AM Reply Quote 0
                          • T
                            Tom Elliott @Quazz
                            last edited by Nov 16, 2015, 11:17 AM

                            @Quazz This sounds like autofill to me.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            Q 1 Reply Last reply Nov 16, 2015, 11:45 AM Reply Quote 1
                            • Q
                              Quazz Moderator @Tom Elliott
                              last edited by Nov 16, 2015, 11:45 AM

                              @Tom-Elliott You’re correct, but under normal circumstances if you alter the data after it autofills, it will accept and store the new data. It does not for the storage node login information, however.

                              T 1 Reply Last reply Nov 16, 2015, 11:48 AM Reply Quote 0
                              • T
                                Tom Elliott @Quazz
                                last edited by Nov 16, 2015, 11:48 AM

                                @Quazz No, that’s what autofill does Quazz. It tries to guess what you want in that particular field, and the username/password you most commonly use will likely be there.

                                Now what version of FOG are you running? I’m fairly sure I’ve add a false input field specifically so that it would be prepopulated with the autofill data, so this issue would not occur. Then again, I can’t fix the browser’s coding.

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                Q 1 Reply Last reply Nov 16, 2015, 11:54 AM Reply Quote 1
                                • Q
                                  Quazz Moderator @Tom Elliott
                                  last edited by Nov 16, 2015, 11:54 AM

                                  @Tom-Elliott I think I may not have made myself clear.

                                  The fields are indeed prepopulated. But when you then alter the data (aka you go into the field and manually change it) it will display these changes to you, but then when you go to save it it will save the prepopulated data, rather than the data you deliberatily filled in.

                                  T 1 Reply Last reply Nov 16, 2015, 11:55 AM Reply Quote 0
                                  • T
                                    Tom Elliott @Quazz
                                    last edited by Nov 16, 2015, 11:55 AM

                                    @Quazz I don’t think you’re correct.

                                    Have you checked in the actual Database? The form only uses request data as it’s filled in, and the fields are only whatever is in the field during post. Unless I’m missing something, I’m pretty sure what you’re seeing after the save is the same autofill that prepopulated it before.

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    Q 1 Reply Last reply Nov 16, 2015, 12:06 PM Reply Quote 1
                                    • Q
                                      Quazz Moderator @Tom Elliott
                                      last edited by Nov 16, 2015, 12:06 PM

                                      @Tom-Elliott Ahhh, can’t believe I was that stupid, you are right of course. I was led to thinking this when I installed the server in a VM and imported the database but obviously forgot to update the storage password.

                                      My bad, sorry for taking up your time with my nonsense.

                                      T 1 Reply Last reply Nov 16, 2015, 12:11 PM Reply Quote 1
                                      • T
                                        Tom Elliott @Quazz
                                        last edited by Nov 16, 2015, 12:11 PM

                                        @Quazz Nah, you’re fine, I have seen this question time and time again though.

                                        One of the things I still have a hard time with is the autofill by itself. I now have fake fields that should take the autofill so that it’s out of the question, and I have the form field’s autocomplete=“off” specified. Chrome is now making it’s own decisions? GRRRRRRRRRRR

                                        I know it’s not your fault, but it also is not my fault. I’m sorry we have to hack this with a fake field to begin with, why not have the browser actually listen to the autocomplete setting in the first place? It’s what it was designed for anyway.

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        A 1 Reply Last reply Nov 16, 2015, 7:19 PM Reply Quote 0
                                        • A
                                          arainero @Tom Elliott
                                          last edited by Nov 16, 2015, 7:19 PM

                                          @Tom-Elliott Since we can rule out password mismatch not being the problem here, is there anything else you recommend to try next?

                                          Thank you.

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