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Server Error 500

Scheduled Pinned Locked Moved Solved
FOG Problems
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  • S
    szecca1
    last edited by Oct 19, 2015, 4:51 PM

    This morning I ran a SVN update and now the web portal is not loading with an error message:
    upload-50ab9bc5-5b5c-474c-bbb5-cfca6b055bd3

    1 Reply Last reply Reply Quote 0
    • W
      Wayne Workman
      last edited by Oct 19, 2015, 5:12 PM

      Can you make sure Apache is running?

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
      Daily Clean Installation Results:
      https://fogtesting.fogproject.us/
      FOG Reporting:
      https://fog-external-reporting-results.fogproject.us/

      1 Reply Last reply Reply Quote 0
      • T
        Tom Elliott
        last edited by Oct 19, 2015, 5:12 PM

        What’s the Apache error logs showing?

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        S 1 Reply Last reply Oct 19, 2015, 6:22 PM Reply Quote 1
        • S
          szecca1 @Tom Elliott
          last edited by Oct 19, 2015, 6:22 PM

          @Tom-Elliott @Wayne-Workman How would I make sure of that? I figured it must be Apache but I am not sure how to check if it is running or where the error logs are?

          W 1 Reply Last reply Oct 19, 2015, 6:22 PM Reply Quote 0
          • W
            Wayne Workman @szecca1
            last edited by Oct 19, 2015, 6:22 PM

            @szecca1 What OS are you running FOG on?

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
            Daily Clean Installation Results:
            https://fogtesting.fogproject.us/
            FOG Reporting:
            https://fog-external-reporting-results.fogproject.us/

            S 1 Reply Last reply Oct 19, 2015, 6:29 PM Reply Quote 0
            • S
              szecca1 @Wayne Workman
              last edited by Oct 19, 2015, 6:29 PM

              @Wayne-Workman Fedora Server

              1 Reply Last reply Reply Quote 0
              • T
                Tom Elliott
                last edited by Oct 19, 2015, 6:32 PM

                Error logs are at /var/log/httpd/error_log

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                S 1 Reply Last reply Oct 19, 2015, 6:59 PM Reply Quote 0
                • S
                  szecca1 @Tom Elliott
                  last edited by Oct 19, 2015, 6:59 PM

                  @Tom-Elliott
                  upload-e118f30b-198a-464e-91d2-e8eca570c41f

                  This is what i get when I type that in. Is there somewhere else I need to type this, this server is not a GUI so I cant just go into the OS.

                  T 1 Reply Last reply Oct 19, 2015, 7:01 PM Reply Quote 0
                  • T
                    Tom Elliott @szecca1
                    last edited by Oct 19, 2015, 7:01 PM

                    @szecca1 you missed the d in httpd

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    T 1 Reply Last reply Oct 19, 2015, 7:02 PM Reply Quote 0
                    • T
                      Tom Elliott @Tom Elliott
                      last edited by Oct 19, 2015, 7:02 PM

                      @Tom-Elliott add to that and you have to read the file the command becomes tail -100 /var/log/httpd/error_log

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      S 1 Reply Last reply Oct 19, 2015, 7:48 PM Reply Quote 0
                      • S
                        szecca1 @Tom Elliott
                        last edited by szecca1 Oct 19, 2015, 1:48 PM Oct 19, 2015, 7:48 PM

                        @Tom-Elliott
                        upload-e5d25a6b-1ff9-484d-a4e3-6af81bcef839

                        Theres more if you’d like

                        T 1 Reply Last reply Oct 19, 2015, 7:56 PM Reply Quote 0
                        • T
                          Tom Elliott @szecca1
                          last edited by Oct 19, 2015, 7:56 PM

                          @szecca1 are you sure you have updated? What’s the revision on the cloud showing?

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          S 1 Reply Last reply Oct 21, 2015, 12:47 PM Reply Quote 0
                          • S
                            szecca1 @Tom Elliott
                            last edited by Oct 21, 2015, 12:47 PM

                            @Tom-Elliott I apologize I was out yesterday sick. I just updated again today and still getting the same error. When I run the svn up command it is revision 4193 but thats all I see.

                            T 1 Reply Last reply Oct 21, 2015, 1:16 PM Reply Quote 0
                            • T
                              Tom Elliott @szecca1
                              last edited by Oct 21, 2015, 1:16 PM

                              @szecca1 where are you running the svn up command

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              S 1 Reply Last reply Oct 21, 2015, 1:34 PM Reply Quote 0
                              • S
                                szecca1 @Tom Elliott
                                last edited by Oct 21, 2015, 1:34 PM

                                @Tom-Elliott From putty remoted on to the FOG server

                                1 Reply Last reply Reply Quote 0
                                • T
                                  Tom Elliott
                                  last edited by Oct 21, 2015, 1:36 PM

                                  By where, I mean:

                                  /root/trunk

                                  /root/trunk/bin

                                  etc…

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  S 1 Reply Last reply Oct 21, 2015, 1:37 PM Reply Quote 0
                                  • S
                                    szecca1 @Tom Elliott
                                    last edited by szecca1 Oct 21, 2015, 7:38 AM Oct 21, 2015, 1:37 PM

                                    @Tom-Elliott cd /home/fog/svn/trunk/
                                    basically copying what you told me in a message to run I believe

                                    W 1 Reply Last reply Oct 21, 2015, 1:53 PM Reply Quote 0
                                    • W
                                      Wayne Workman @szecca1
                                      last edited by Oct 21, 2015, 1:53 PM

                                      @szecca1 can you try to run the fog installer like this? ./installfog.sh -y

                                      The “y” argument will automate it, and use your previous settings from the last install.

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                      Daily Clean Installation Results:
                                      https://fogtesting.fogproject.us/
                                      FOG Reporting:
                                      https://fog-external-reporting-results.fogproject.us/

                                      S 2 Replies Last reply Oct 21, 2015, 2:00 PM Reply Quote 0
                                      • S
                                        szecca1 @Wayne Workman
                                        last edited by Oct 21, 2015, 2:00 PM

                                        @Wayne-Workman This is how I run the updates every time as per my conversation with Tom a few weeks ago:
                                        cd /home/fog/svn/trunk
                                        svn up
                                        cd bin
                                        ./installfog.sh -y

                                        1 Reply Last reply Reply Quote 1
                                        • S
                                          szecca1 @Wayne Workman
                                          last edited by Oct 21, 2015, 4:16 PM

                                          @szecca1 Randomly, everything just came back. Not sure why this occurred but everything seems to be fine now. Not sure if you guys changed something or what i randomly hit refresh and now the page works fine. Ugh thanks

                                          W 1 Reply Last reply Oct 21, 2015, 5:40 PM Reply Quote 0
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