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    Bootmgr is missing and sysprep fatal error

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    • S
      stan6595
      last edited by stan6595

      Sorry, I should state clear
      Here is my background info

      Client computer:
      HP EliteBook Laptop with Window 7 64bit
      Fog Server computer:
      Desktop with Ubuntu 14.04
      Fog Server version: 1.2.0

      The “BOOTMGR is missing” message display after I finish download the windows 7 image and reboot my client computer.
      Those are the steps that I went through

      1. create task at Fog GUI to deploy the window 7 image to the client computer. (Around 15 GB on the server)

      2. restart client computer to get into network boot

      3. Client computer get into normal process

      IMG_0860.JPG

      IMG_0861.JPG

      IMG_0862.JPG

      1. Then the client shut down itself. It didn’t continute to process any further

      2. I reboot the client computer, then the error message pops out

      bootMGR.JPG

      Wayne WorkmanW 1 Reply Last reply Reply Quote 0
      • Wayne WorkmanW
        Wayne Workman @stan6595
        last edited by

        @stan6595 I would check the firmware settings on the laptop you uploaded from. Pay special attention to Legacy/UEFI options and HDD Operation modes (RAID, SATA, AHCI, LEGACY, IDE, etc.) Make sure those match on the laptop you’re trying to deploy to.

        Also, do you know if your source computer’s HDD is a MBR type disk or a GPT type disk?

        And - is the HDD in the source computer totally blank? If it’s totally blank then, you will have some problems. FOG 1.2.0 is intentionally coded to not image a totally blank disk. If you throw any sort of partition on the disk at all or format it with a windows partition just as a external drive or 2nd drive or something similar, then FOG should be able to image it then.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
        Daily Clean Installation Results:
        https://fogtesting.fogproject.us/
        FOG Reporting:
        https://fog-external-reporting-results.fogproject.us/

        1 Reply Last reply Reply Quote 0
        • S
          Sebastian Roth Moderator
          last edited by

          @Wayne-Workman If I get his original post right he is using the same laptop and puts a new empty disk into it after pulling an image and before trying to deploy. So BIOS/EFI settings should not be an issue I guess.

          @stan6595 sysprep/fogprep is not compulsory. It’s usually used to create a “generelized” image that can be deployed to different hardware. No need if you want to image and deploy to the same laptop!

          What files have been captured when pulling an image?? ls -al /images/HPEliteBookGFLAP84 (on the FOG server)

          Could you please upload /images/HPEliteBookGFLAP84/d1.mbr to the forum?

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          1 Reply Last reply Reply Quote 1
          • Q
            Quazz Moderator
            last edited by

            Hi.

            To fix the sysprep fatal error issue, simply stop the Windows Media Player Network Sharing service.

            1 Reply Last reply Reply Quote 1
            • S
              stan6595
              last edited by

              Thank you everyone,

              Sorry about the confusion. I upload the client’s image first on to the fog server and pull out the original hard drive from the laptop then puts a formatted new empty disk into it.
              @Uncle-Frank Thank you for your explanation.

              I have those files in the /images/HPEliteBookGFLAP84

              Screenshot from 2015-10-16 09_53_51.png

              and here is my d1.mbr file

              d1.mbr

              1 Reply Last reply Reply Quote 0
              • S
                Sebastian Roth Moderator
                last edited by Sebastian Roth

                I am really confused. From the screenshot I see that you never seam to see the (blue) parclone screens when trying to deploy. To me that usually means that something is “wrong” with the partitioning and therefore fogpartinfo cannot identify the partitions properly. But I have tried the following on a test machine and don’t seam to find any error. I booted a client in debug mode and ran the following commands (d1.mbr is the file you provided):

                # mkdir -p /mnt
                # mount -t nfs -o nolock x.x.x.x:/images /mnt
                #
                # dd if=/mnt/d1.mbr of=/dev/sda
                1+0 records in
                1+0 records out
                512 bytes (512 B) copied, 0.0679914 s, 7.5 kB/s
                #
                # fdisk -l /dev/sda
                Disk /dev/sda: 512 GiB, 549755813888 bytes, 1073741824 sectors
                Units: sectors of 1 * 512 = 512 bytes
                Sector size (logical/physical): 512 bytes / 512 bytes
                I/O size (minimum/optimal): 512 bytes / 512 bytes
                Disklabel type: dos
                Disk identifier: 0xe0433380
                
                Device    Boot     Start       End    Blocks  Id System
                /dev/sda1 *         2048   2101247   1049600   7 HPFS/NTFS/exFAT
                /dev/sda2        2101248 489123839 243511296   7 HPFS/NTFS/exFAT
                
                # fogpartinfo --list-parts /dev/sda
                /dev/sda1 /dev/sda2
                

                Could you please boot the laptop with the new disk after (unsuccessful) deploy into debug task from the web interface and just run the fogpartinfo command?

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                1 Reply Last reply Reply Quote 0
                • S
                  stan6595
                  last edited by

                  Hi, @Uncle-Frank . Here is what I got from the client computer after I deploy a debug task from my fog server.

                  IMG_0865.JPG

                  After I run the commnad fogpartinfo
                  IMG_0866.JPG

                  1 Reply Last reply Reply Quote 0
                  • S
                    Sebastian Roth Moderator
                    last edited by Sebastian Roth

                    @stan6595 What I meant was running fogpartinfo with parameters to list the partitions on the disk as you can see in my last post. Please try again and run:
                    fogpartinfo --list-parts /dev/sda

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    1 Reply Last reply Reply Quote 0
                    • H
                      Hanz
                      last edited by

                      Your image is probably not complete…you should have all these files under that image folder.

                      d1.fixed_size_partitions d1.original.fstypes d1p1.img
                      d1.mbr d1.original.partitions d1p2.img
                      d1.minimum.partitions d1.original.swapuuids

                      For Windows 7 I use single disk resizable and it has worked fine so far. That error is from the hard drive not having a proper image installed. I would try recreating the image and make sure you have all the files. I am running trunk and also do not use FOGprep, but you will need to sysprep.

                      SYSPREP will format and repartition the drive on install.

                      1 Reply Last reply Reply Quote 0
                      • S
                        Sebastian Roth Moderator
                        last edited by Sebastian Roth

                        @Hanz I am sure you want to help. But most of the things you wrote do not apply in this case. This is not a resizable image (therefore you see less files in the image directory!), not trunk version and as I already said in my first answer neither fogprep nor sysprep is needed.

                        We are trying to see what’'s going wrong in stan6595’s setup (FOG 1.2.0) and I don’t feel like you are pointing him the right direction. Please don’t get me wrong. I am very happy to see you being active in the forums here and appreciate you trying to help!

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        1 Reply Last reply Reply Quote 0
                        • S
                          stan6595
                          last edited by

                          Thank you @Uncle-Frank and @Hanz .

                          Sorry about the misunderstanding @Uncle-Frank , I reboot my laptop again and get in to the debug mode and type in the command

                          fogpartinfo --list-parts /dev/sda
                          

                          All I got is this message

                          Error: Can't have a partition outside the disk!
                          
                          1 Reply Last reply Reply Quote 0
                          • S
                            Sebastian Roth Moderator
                            last edited by Sebastian Roth

                            There you go… The second partition is too big for the disk. How did you create the partitions on the initial disk (the one you pulled the image from)? Are the two disks you are using the exact same size. Or is the later one smaller by any chance??

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            1 Reply Last reply Reply Quote 0
                            • S
                              stan6595
                              last edited by

                              True. I should double check my later one. It’s only 250 GB and my original one is 400GB.

                              Is there anyway to overcome it? I tried the resizeable option, however the fog server only make the image of System Reserve (around 275MB) from my client computer

                              Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                              • Wayne WorkmanW
                                Wayne Workman @stan6595
                                last edited by

                                @stan6595 What errors are given for the other partitions when you try to use resizeable?

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                Daily Clean Installation Results:
                                https://fogtesting.fogproject.us/
                                FOG Reporting:
                                https://fog-external-reporting-results.fogproject.us/

                                1 Reply Last reply Reply Quote 0
                                • S
                                  stan6595
                                  last edited by

                                  There is no error, however it seems that the fog server only deploy the “system reserve partition” (275MB) to the new drive without the entire Windows 7.

                                  Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                                  • Wayne WorkmanW
                                    Wayne Workman @stan6595
                                    last edited by

                                    @stan6595 Can you look to see that after you upload a resizeable image, the OS partition exists inside of /images ? Can you give us a screenshot or copy/paste of the directory after a resizeable image upload for the system in question?

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                    Daily Clean Installation Results:
                                    https://fogtesting.fogproject.us/
                                    FOG Reporting:
                                    https://fog-external-reporting-results.fogproject.us/

                                    1 Reply Last reply Reply Quote 0
                                    • S
                                      stan6595
                                      last edited by

                                      Hi,

                                      Sorry about the late reply.

                                      I resolve the problem by reinstall the fog server as my supervisor impose my computer for emergency usage so he wipe out all the drives.

                                      I will try to test other method and if I have further questions I will post on the forum.

                                      Thank you everyone.

                                      1 Reply Last reply Reply Quote 0
                                      • S
                                        Sebastian Roth Moderator
                                        last edited by

                                        Thanks for letting us know! I’ll mark this thread solved for now. Feel free to ask more questions here (if related) or better start a new one.

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        1 Reply Last reply Reply Quote 0
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