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    Host added but not visible

    Scheduled Pinned Locked Moved Solved
    FOG Problems
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    • robzaR
      robza
      last edited by

      Hello,
      my conf:
      fedora 22 64b
      fog: svn 4742
      I can’t add new host via GUI. It looks everything fine during adding host. I get message “Host added” but when trying list last added host get nothing.
      host.png
      Host is in database fog, table hosts but is not visible
      mariadb.png
      Regards

      1 Reply Last reply Reply Quote 0
      • S
        Sebastian Roth Moderator
        last edited by

        Do you see any errors in your apache log when adding or searching that ‘invisable’ host?

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        robzaR 1 Reply Last reply Reply Quote 0
        • robzaR
          robza @Sebastian Roth
          last edited by

          @Uncle-Frank
          Hi, in my httpd/access_log got this:
          snapin.png
          Regs

          1 Reply Last reply Reply Quote 0
          • Tom ElliottT
            Tom Elliott
            last edited by

            What do you get with the sql command:

            SELECT * FROM HOSTS WHERE hostID NOT IN (SELECT hmHostID FROM hostMAC) \G
            

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            robzaR 1 Reply Last reply Reply Quote 0
            • robzaR
              robza @Tom Elliott
              last edited by

              @Tom-Elliott
              besides this problematic host have got few other.
              Here is what I get after

              SELECT * FROM HOSTS WHERE hostID NOT IN (SELECT hmHostID FROM hostMAC) \G
              

              knur.png
              Regards

              1 Reply Last reply Reply Quote 0
              • Tom ElliottT
                Tom Elliott
                last edited by Tom Elliott

                WHat I would recommend may not be nice, but should correct the problem for you. It appears, from the output you have, that there are 37 disassociated hosts. This basically means the hosts that were returned exist in the host table, but do not have a relevant mac address associated with them. To refine it even further, you can get just the Hosts that do not have a Primary MAC, which is the important part.

                SELECT hostID from hosts WHERE hostID NOT IN (SELECT hmHostID FROM hostMAC WHERE hmPrimary=1)
                

                The above command will only show host ID’s that do not have an associated primary MAC and do not have an associated hostID entry in the hostMAC table.

                I’d recommend deleting the entries returned from the resultant set. I’d recommend doing these individually.

                The sql syntax to delete these hosts would be:

                DELETE FROM hosts WHERE hostID=relevantHostIDNumberHere;
                

                You can chain it if you need with:

                DELETE FROM hosts WHERE hostID IN (firstID,secondID,thirdID,etc....);
                

                Of course change the firstID, secondID, thirdID, and relevantHostIDNumberHere to the relevant and real host ID’s.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                robzaR 1 Reply Last reply Reply Quote 0
                • robzaR
                  robza @Tom Elliott
                  last edited by

                  @Tom-Elliott
                  Hello Tom,
                  I removed disassociated host. But when trying add new still same result, host is not visible in GUI
                  Below output from mysql.
                  knur-mac2.png

                  knur-mac1.png

                  knur-mac.png
                  I also noticed when I tryied change mac in different host also disapeared from gui and appear here:
                  knur-mac3.png
                  Regards.

                  1 Reply Last reply Reply Quote 0
                  • S
                    Sebastian Roth Moderator
                    last edited by

                    Again the question: Do you see any errors in your apache error (not access!) log file when adding a host?

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    robzaR 1 Reply Last reply Reply Quote 0
                    • robzaR
                      robza @Sebastian Roth
                      last edited by

                      @Uncle-Frank
                      Hello,
                      this is my error log from apache
                      upw-15.png
                      Regards

                      Tom ElliottT 1 Reply Last reply Reply Quote 0
                      • Tom ElliottT
                        Tom Elliott @robza
                        last edited by

                        @robza is there a possibility of hosts with the same MAC address? What you’re describing sounds very similar to the deleting hosts that I know has since been fixed. I can only think of three possible scenarios as to why you may be seeing this.

                        My first thought is macs are jumping because the host you’re adding is “stealing” the primary mac from another host that has. This would present to you in much the same way as you are describing. It does not answer why one of your new hosts entered manually would have disappeared though.

                        My second thought is your fog server is not actually running the current version. This should be very easy to identify as, in most cases of this type of problem, the version in the cloud icon of the page will not match the version you have downloaded. This would occur because the document root changes from system to system and sometimes ever version to version of the OS. As you’re describing the version, at the start of the topic, as 4742, I doubt this is the issue.

                        The third way, I suspect, is more similar to what your describing almost directly. It does not explain other hosts disappearing on you, but it does describe how it could be possible for the host you just created to not appear. When you are saving the host it gives a whit page. At the point this white page occurs the object has not made it far enough to actually insert the new host Mac into the host Mac table.

                        I realize this is a lengthy post and probably still won’t work, but I’m just throwing out potential possibilities as to how it is occurring.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        robzaR 1 Reply Last reply Reply Quote 0
                        • robzaR
                          robza @Tom Elliott
                          last edited by

                          @Tom-Elliott Tom often when I login to fog I got this message
                          pending.png
                          Usually click to approve.
                          Maybe this is issue.?
                          But when I add new host I get info “Host added”
                          hostadded.png
                          Regards

                          Tom ElliottT 1 Reply Last reply Reply Quote 0
                          • Tom ElliottT
                            Tom Elliott @robza
                            last edited by

                            @robza can you create a new host and show me the URL it is taking you to?

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            robzaR 1 Reply Last reply Reply Quote 0
                            • robzaR
                              robza @Tom Elliott
                              last edited by

                              @Tom-Elliott
                              here is URL

                              http://v1fog/fog/management/index.php?node=host&sub=edit&id=1600
                              

                              and screen from mysql
                              3hosty.png
                              Regs

                              Tom ElliottT 1 Reply Last reply Reply Quote 0
                              • Tom ElliottT
                                Tom Elliott @robza
                                last edited by

                                @robza What are the exact values you’re putting into the text fields when you try adding a host?

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                robzaR 1 Reply Last reply Reply Quote 0
                                • robzaR
                                  robza @Tom Elliott
                                  last edited by

                                  @Tom-Elliott
                                  host name: knur-66
                                  and primary mac: 14:DD:A9:80:2F:63
                                  only these two values

                                  1 Reply Last reply Reply Quote 0
                                  • robzaR
                                    robza
                                    last edited by

                                    Hello,
                                    Problem solved.
                                    First of all, big thanks to Tom Elliott for support.
                                    The problem was the MAC, was registered as a “Pending MAC”.
                                    Regards.

                                    1 Reply Last reply Reply Quote 0
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