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    Surface Pro 3 PXE:

    Scheduled Pinned Locked Moved Solved
    Hardware Compatibility
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    • ?
      A Former User
      last edited by

      I am experiencing a similar issue.

      I was able to get a Surface Pro 3 to PXE boot and recognize my FOG server, but when I attempted to either Quick Host Register or Full Host Register, I received the following error:

      “Error ident-mapping new memmap (ox13ac72000)!
      i8042: No controller found”

      Then, at the usual FOG registration screen, it says:
      “An error has been detected!
      Cannot find HDD on system”

      I tested using a USB keyboard instead of the Surface keyboard, and made sure that the server could still register and deploy images to other computers.

      I also tried snp.efi and ipxe.efi with no luck. FOG 1.2 and my trunk is up-to-date as of yesterday (9/22/15) and the FOG server has been restarted.

      Any ideas out there?

      1 Reply Last reply Reply Quote 0
      • S
        Sebastian Roth Moderator
        last edited by

        There are several other threads about Surface Pro 3 in the forums (https://www.google.com/?gws_rd=ssl#q=site:fogproject.org+surface) but non of them is talking about HDD problems I wonder.

        AFAIK there is a SSD drive in the Surface Pro 3, right? Please add the device as a new host with it’s MAC address by hand in the webinterface. Then boot it up in a debug session (Host -> Basic Tasks -> Debug) and issue the following command:

        dmesg | grep sd

        What do you see?

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        1 Reply Last reply Reply Quote 1
        • ?
          A Former User
          last edited by

          Thanks Uncle Frank . Please see the attached image of what I saw after entering the debug command.IMG_0482.JPG

          1 Reply Last reply Reply Quote 0
          • S
            Sebastian Roth Moderator
            last edited by Sebastian Roth

            What about this:

            dmesg | grep ATA

            Sorry, this is just guessing in the dark so far. Probably best if you could upload the whole output so we can have a look. Again, boot into debug mode and then:

            mkdir -p /mnt
mount -o nolock <your-fog-server-ip>:/images/dev /mnt
dmesg > /mnt/dmesg.txt
umount /mnt

            Edit: Just for the records, here is what dmesg on a Surface Pro 3 might look like: https://gist.github.com/altercation/30776be1078eac2b0cc6

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            1 Reply Last reply Reply Quote 1
            • ?
              A Former User
              last edited by

              Here’s what I got:

              tech@fog14VM:/images/dev$ less dmesg.txt
              [ 0.000000] Linux version 4.2.0 (root@debian64) (gcc version 4.9.2 (Debian 4.9.2-10) ) #8 SMP Thu Sep 17 09:02:24 EDT 2015
              [ 0.000000] Command line: bzImage loglevel=4 initrd=init.xz root=/dev/ram0 rw ramdisk_size=127000 keymap= web=10.2.16.9/fog/ consoleblank=0 mac=c0:33:5e:73:cf:a2 ftp=10.2.16.9 storage= storageip= web=10.2.16.9/fog/ osid= consoleblank=0 irqpoll hostname=MIC-SURFACE-02 mode=onlydebug
              [ 0.000000] KERNEL supported cpus:
              [ 0.000000] Intel GenuineIntel
              [ 0.000000] AMD AuthenticAMD
              [ 0.000000] Centaur CentaurHauls
              [ 0.000000] x86/fpu: Legacy x87 FPU detected.
              [ 0.000000] x86/fpu: Using ‘lazy’ FPU context switches.
              [ 0.000000] e820: BIOS-provided physical RAM map:
              [ 0.000000] BIOS-e820: [mem 0x0000000000000000-0x000000000008efff] usable
              [ 0.000000] BIOS-e820: [mem 0x000000000008f000-0x000000000008ffff] ACPI NVS
              [ 0.000000] BIOS-e820: [mem 0x0000000000090000-0x000000000009dfff] usable
              [ 0.000000] BIOS-e820: [mem 0x000000000009e000-0x000000000009ffff] reserved
              [ 0.000000] BIOS-e820: [mem 0x0000000000100000-0x000000001fffffff] usable
              [ 0.000000] BIOS-e820: [mem 0x0000000020000000-0x00000000201fffff] reserved
              [ 0.000000] BIOS-e820: [mem 0x0000000020200000-0x00000000ba96efff] usable
              [ 0.000000] BIOS-e820: [mem 0x00000000ba96f000-0x00000000bac6efff] reserved
              [ 0.000000] BIOS-e820: [mem 0x00000000bac6f000-0x00000000bad6efff] ACPI data
              [ 0.000000] BIOS-e820: [mem 0x00000000bad6f000-0x00000000bb3bffff] ACPI NVS
              [ 0.000000] BIOS-e820: [mem 0x00000000bb3c0000-0x00000000bbaccfff] reserved
              [ 0.000000] BIOS-e820: [mem 0x00000000bbacd000-0x00000000bbad0fff] usable
              [ 0.000000] BIOS-e820: [mem 0x00000000bbad1000-0x00000000bbad1fff] reserved
              [ 0.000000] BIOS-e820: [mem 0x00000000bbad2000-0x00000000bbffffff] usable
              [ 0.000000] BIOS-e820: [mem 0x00000000e0000000-0x00000000e3ffffff] reserved
              [ 0.000000] BIOS-e820: [mem 0x00000000fea00000-0x00000000feafffff] reserved
              [ 0.000000] BIOS-e820: [mem 0x00000000fec00000-0x00000000fec00fff] reserved
              [ 0.000000] BIOS-e820: [mem 0x00000000fed01000-0x00000000fed01fff] reserved
              [ 0.000000] BIOS-e820: [mem 0x00000000fed03000-0x00000000fed03fff] reserved
              [ 0.000000] BIOS-e820: [mem 0x00000000fed06000-0x00000000fed06fff] reserved
              [ 0.000000] BIOS-e820: [mem 0x00000000fed08000-0x00000000fed09fff] reserved
              [ 0.000000] BIOS-e820: [mem 0x00000000fed1c000-0x00000000fed1cfff] reserved
              [ 0.000000] BIOS-e820: [mem 0x00000000fed80000-0x00000000fedbffff] reserved
              [ 0.000000] BIOS-e820: [mem 0x00000000fee00000-0x00000000fee00fff] reserved

              1 Reply Last reply Reply Quote 0
              • S
                Sebastian Roth Moderator
                last edited by

                This obviously didn’t get posted at full length. Please try to add dmesg.txt to your post as an attached file using the upload button just obove the text entering box (right of the smily :-))

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                1 Reply Last reply Reply Quote 0
                • ?
                  A Former User
                  last edited by

                  Separate question, but do you have any tips on exporting a file in Windows or Mac machine from a Linux box? Haven’t had to do this yet.

                  cmlC 1 Reply Last reply Reply Quote 0
                  • cmlC
                    cml Moderator @A Former User
                    last edited by

                    @tnunn

                    You can either use WinSCP, or copy the file to /tftpboot and get it via tftp from windows.

                     tftp –i x.x.x.x get dmesg.txt

                    Where x.x.x.x is the IP of your FOG server.

                    Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                    • ?
                      A Former User
                      last edited by

                      Please see the attached dmesg.txt file. Thanks again for any insight heredmesg.txt

                      1 Reply Last reply Reply Quote 0
                      • Wayne WorkmanW
                        Wayne Workman @cml
                        last edited by

                        @cml said:

                        @tnunn

                        You can either use WinSCP, or copy the file to /tftpboot and get it via tftp from windows.

                         tftp –i x.x.x.x get dmesg.txt

                        Where x.x.x.x is the IP of your FOG server.

                        You can also output it to your /var/www/html directory

                        then just browse to it in a web browser and download it. x.x.x.x/dmesg.txt

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                        Daily Clean Installation Results:
                        https://fogtesting.fogproject.us/
                        FOG Reporting:
                        https://fog-external-reporting-results.fogproject.us/

                        1 Reply Last reply Reply Quote 0
                        • S
                          Sebastian Roth Moderator
                          last edited by

                          Didn’t know that there are Surface Pro 3 devices with eMMC HDD…

                          ...
[    2.163894] mmc0: MAN_BKOPS_EN bit is not set
[    2.187891] mmc0: new HS200 MMC card at address 0001
[    2.188108] mmcblk0: mmc0:0001 HCG8e 58.2 GiB 
[    2.188172] mmcblk0boot0: mmc0:0001 HCG8e partition 1 4.00 MiB
[    2.188245] mmcblk0boot1: mmc0:0001 HCG8e partition 2 4.00 MiB
[    2.217676]  mmcblk0: p1 p2 p3 p4 p5

                          To make this work you have to set 'Host Primary Disk tp ‘/dev/mmcblk0’ (without the quotes!) in the host settings of this particular devices/host. Please report back.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          1 Reply Last reply Reply Quote 2
                          • ?
                            A Former User
                            last edited by

                            The ‘Host Primary Disk’ change did the trick! Thanks Uncle Frank! I’m working on testing a Windows 10 deployment.

                            1 Reply Last reply Reply Quote 1
                            • Wayne WorkmanW
                              Wayne Workman
                              last edited by

                              Yet another victory with the recent changes to the kernel and the inits to support eMMC !!! BRAVO!

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                              Daily Clean Installation Results:
                              https://fogtesting.fogproject.us/
                              FOG Reporting:
                              https://fog-external-reporting-results.fogproject.us/

                              1 Reply Last reply Reply Quote 0
                              • Wayne WorkmanW
                                Wayne Workman
                                last edited by

                                @nicked

                                We are requesting that all community members who have Surface Pros to please do a packet capture, to capture the DHCP conversation the client sends out at boot time via the ethernet dock, and upload the capture here. The intent is to gather more information about the Surface Pro, so fog can better support network booting it.

                                Thanks,
                                Wayne

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                Daily Clean Installation Results:
                                https://fogtesting.fogproject.us/
                                FOG Reporting:
                                https://fog-external-reporting-results.fogproject.us/

                                1 Reply Last reply Reply Quote 0
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