Unable to resolve hostname

Wayne Workman · Apr 8, 2015, 1:10 PM

Just got done imaging a lab, never had this problem before in this lab… FOG r3218

[IMG]http://s28.postimg.org/bzo9guunh/unable_to_resolve_hostname.png[/IMG]

Wayne Workman · Apr 8, 2015, 1:54 PM

Oh, the problem is they didn’t join to the domain.

Wayne Workman · Apr 8, 2015, 2:55 PM

FOG client log.

[CODE] 4/8/2015 8:54 AM FOG::ClientUpdater File: SnapinClient.dll requires an update.
4/8/2015 8:54 AM FOG::ClientUpdater File: C:\Program Files (x86)\FOG\tmp\SnapinClient.dll hash doesn’t match server hash!
4/8/2015 8:54 AM FOG::ClientUpdater Checking Status : TaskReboot.dll
4/8/2015 8:54 AM FOG::ClientUpdater File: TaskReboot.dll requires an update.
4/8/2015 8:54 AM FOG::ClientUpdater File: C:\Program Files (x86)\FOG\tmp\TaskReboot.dll hash doesn’t match server hash!
4/8/2015 8:54 AM FOG::ClientUpdater Checking Status : UserCleanup.dll
4/8/2015 8:54 AM FOG::ClientUpdater File: UserCleanup.dll requires an update.
4/8/2015 8:54 AM FOG::ClientUpdater File: C:\Program Files (x86)\FOG\tmp\UserCleanup.dll hash doesn’t match server hash!
4/8/2015 8:54 AM FOG::ClientUpdater Checking Status : UserTracker.dll
4/8/2015 8:54 AM FOG::ClientUpdater File: UserTracker.dll requires an update.
4/8/2015 8:54 AM FOG::ClientUpdater File: C:\Program Files (x86)\FOG\tmp\UserTracker.dll hash doesn’t match server hash!
4/8/2015 8:54 AM FOG::ClientUpdater Checking Status : config.ini
4/8/2015 8:54 AM FOG::ClientUpdater File: config.ini requires an update.
4/8/2015 8:54 AM FOG::ClientUpdater File: C:\Program Files (x86)\FOG\tmp\config.ini hash doesn’t match server hash!
4/8/2015 8:54 AM FOG::ClientUpdater 1 new modules found!
4/8/2015 8:54 AM FOG::ClientUpdater Checking Status :
4/8/2015 8:54 AM FOG::ClientUpdater File: requires an update.
4/8/2015 8:54 AM FOG::ClientUpdater An exception occurred during a WebClient request.
4/8/2015 8:54 AM FOG::ClientUpdater at System.Net.WebClient.DownloadFile(Uri address, String fileName)
at FOG.SnapinClient.downloadAndDeploy(String localFile)
4/8/2015 8:54 AM FOG::ClientUpdater Client update will be applied during next service startup.
4/8/2015 8:54 AM FOG::ClientUpdater Client update process complete, exiting…[/CODE]

[url=“/_imported_xf_attachments/1/1852_fog.zip?:”]fog.zip[/url]

Wayne Workman · Apr 8, 2015, 3:11 PM

I think the client stuff just needed to update itself… and I didn’t allow the source machine enough time to do that…

I’m re-making a new image and will try again…

Wayne Workman · Apr 8, 2015, 6:14 PM

So, I uploaded a new image, then made sure the Encrypted password strings were right for AD joining, made sure AD joining was checked for that client, imaged it with the new image…

And it did not auto-join the domain.

I will have to check with a previous image that I KNOW beyond doubt is good and see if domain joining works…

This will let me know if it’s the image, or the FOG version…

Tom Elliott · Apr 9, 2015, 10:23 AM

Do you know what revision is this still 3218? Can you try upgrading and seeing if I fixed something that I am unaware of being broken potentially?

Wayne Workman · Apr 9, 2015, 12:10 PM

Upgraded to 3225.

Wayne Workman · Apr 9, 2015, 2:26 PM

So, I tested another model with a known-good image and it joined the domain just fine…

Wayne Workman · Apr 9, 2015, 2:39 PM

Reinstalled the FOG client totally on this problem device. Re-uploaded a new image… Made sure “Join AD” was enabled. Deployed the image back to the system… no domain join…

Here’s the FOG client log:

[CODE] 4/9/2015 8:35 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:35 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:35 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:35 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:35 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:35 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:35 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:35 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:35 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:35 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:35 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:35 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:35 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:35 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:35 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:35 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:35 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:35 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:35 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:35 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:35 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:35 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:35 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:35 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:35 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:35 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:35 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:35 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:35 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:35 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:35 AM FOG::MODDebug Reading config settings…
4/9/2015 8:35 AM FOG::MODDebug Reading of config settings passed.
4/9/2015 8:35 AM FOG::MODDebug Starting Core processing…
4/9/2015 8:35 AM FOG::MODDebug Operating System ID: 6
4/9/2015 8:35 AM FOG::MODDebug Operating System Minor: 1
4/9/2015 8:35 AM FOG::MODDebug MAC ID 0 1C:C1:DE:91:D6:0A
4/9/2015 8:35 AM FOG::MODDebug MAC POST String: 1C:C1:DE:91:D6:0A
4/9/2015 8:35 AM FOG::MODDebug No user is currently logged in
4/9/2015 8:35 AM FOG::MODDebug Hostname: r0227502701WLMB
4/9/2015 8:35 AM FOG::MODDebug Attempting to open connect to: http://10.2.1.11/fog/service/debug.php
4/9/2015 8:35 AM FOG::MODDebug Server responded with: Hello FOG Client
4/9/2015 8:35 AM FOG::MODDebug Module has finished work and will now exit.
4/9/2015 8:35 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:35 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:36 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:36 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:36 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:36 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:36 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:36 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:36 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:36 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:36 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:36 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:36 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:36 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:36 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:36 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:36 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:36 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:36 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:36 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:36 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:36 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:36 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:36 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:36 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:36 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:36 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:36 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:36 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:36 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:36 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:36 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:36 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:36 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:36 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:36 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:36 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:36 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:36 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:36 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:36 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:36 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:36 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:36 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:36 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:36 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:36 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:36 AM FOG::GUIWatcher Dispatch Failed!
4/9/2015 8:36 AM FOG::UserTracker Event: LOGIN for r0227502701WLMB\tech
4/9/2015 8:36 AM FOG::UserTracker Unable to notify server because the MAC address was not correctly formated.
4/9/2015 8:36 AM FOG::GUIWatcher Message found, attempting to notify GUI!
4/9/2015 8:36 AM FOG::PrinterManager New user detected: r0227502701WLMB\tech
4/9/2015 8:36 AM FOG::PrinterManager Waiting for tray to load…
4/9/2015 8:37 AM FOG::GUIWatcher Dispatch OK![/CODE]

Wayne Workman · Apr 9, 2015, 3:09 PM

Tom helped me.

I did this in my browser for the problem computer:
[CODE]http://10.2.1.10/fog/service/hostname.php?mac=<macaddresshere>[/CODE]

and found that the ADPass was really, really, really long, and therefore really, really, really wrong.

I ran that same address for a working computer and found that the ADPass was correct.

So, in the database on the FOG server, Tom had me do this:

[CODE]mysql -u root fog[/CODE]
[CODE]update hosts set hostADPass=‘<yourgoodpassword>’ where hostADPass !=‘<yourgoodpassword>’;[/CODE]

This affected the exact number of computers in this particular computer lab. Tom thinks it’s solved now. I’m testing it at the moment.

Wayne Workman · Apr 9, 2015, 3:29 PM

The issue is resolved. The above post fixed it.

Unable to resolve hostname

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