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    SVN 3513 - Unable to Locate Image Storage

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    • C
      crosser
      last edited by crosser

      I have another problem and have been searching the forums (and google) for a solution and I have yet to find one.

      So I am able to now successfully register a host. This host in particular is an older machine (using Windows XP), and the image being used was one that was migrated over to the new SVN version way back from FOG 0.32. So I’ve set the image to “Single Disk - Resizable” and “PartImage”.

      I have went through much of the troubleshooting steps to resolve this issue including the ‘touch’ commands for the storage locations…editing the etc\exports file…changing the file/folder permissions of the storage locations…and I have yet to solve this problem. Any help is always appreciated.

      IMG_20150605_1002492241.jpg

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      • Tom ElliottT
        Tom Elliott
        last edited by

        What is the filename of the image in question. As it’s an xp the actual image file should be in the name of the image path itself. For example if the path/name was imagexp. The file name it should be seeking should be either /images/imagexp or /images/imagexp/imagexp

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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        • C
          crosser
          last edited by crosser

          Actually, now that I’ve looked at my own picture again, I see something wrong.

          So my image name is “5700dec2012”, but the location in the picture above is wrong…

          The correct location should be /images/fiber-storage/… not simply /images/…

          How do I fix this?

          Wayne WorkmanW 1 Reply Last reply Reply Quote 0
          • Tom ElliottT
            Tom Elliott
            last edited by Tom Elliott

            The location you’re seeing there is the literal location it is mounted on the init.

            It mount’s the image directory of the path you have set on /images in the init.

            So that’s not the problem you’re seeing.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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            • C
              crosser
              last edited by crosser

              I tried changing the file path of the XP image, but I don’t think I’m doing something right. I have reverted the settings back and have taken additional screenshots for troubleshooting purposes.

              Capture1.JPG

              Capture2.JPG

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              • C
                crosser
                last edited by

                Here’s another picture of the images directory on my Ubuntu FOG Server. The one image I want to currently use is selected within the screenshot. Since these are older XP images, they were uploaded using “Single Disk - Resizable” instead of using “Multiple Partition Image - Single Disk”.

                PS: We no longer use “Single Disk - Resizable” going forward…but some of our older images/models still use it.

                Capture3.JPG

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                • Wayne WorkmanW
                  Wayne Workman
                  last edited by Wayne Workman

                  Your path to 5700dec2012 looks correct.

                  Can you verify that other images work? Can you upload a fresh image, then download it?

                  EDIT

                  I read further and see that you’ve solved your problem by changing the image type?

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
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                  https://fogtesting.fogproject.us/
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                  • C
                    crosser
                    last edited by

                    @Wayne - No, unfortunately, this is not resolved yet. The picture of all of my images mostly consist of images created back with FOG 0.32. I have tried two different images/machines and I get the same “Unable to Locate Image Store” or “Unable to Locate MBR”.

                    I have yet to test anything out with uploading a brand new image. But never-the-less, I would like to tried to resolve this issue with the older “PartImage” images.

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                    • Wayne WorkmanW
                      Wayne Workman
                      last edited by

                      I think the most simple (but maybe most time consuming) way to solve this…

                      Is to get a spare old computer, install linux with FOG .32, deploy your images one by one to the appropriate hardware, and then upload those images to the new FOG server.

                      I’ll look at this more when I get home… Because re-uploading all those would be incredibly time consuming.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                      Daily Clean Installation Results:
                      https://fogtesting.fogproject.us/
                      FOG Reporting:
                      https://fog-external-reporting-results.fogproject.us/

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                      • C
                        crosser
                        last edited by

                        We did have a couple of images that we uploaded on FOG 1.2, so I went ahead and tried to deploy one of them on this new SVN 3513 and I received the same “Unable to Locate Image Store” error…

                        On another note, it seems that I “am” able to upload an image. Once I upload a new image, I will deploy it back down for testing purposes.

                        BUT I really can’t afford the time to have to re-upload all of those images individually… 😞

                        PS: I will plan to try to reinstall FOG using the latest SVN version on Monday once more. If it comes down to it, I may just remove FOG and retry all of this from scratch if nobody can figure this out. If I do decide to uninstall FOG, should I use these instructions found here? https://wiki.fogproject.org/wiki/index.php/Uninstall_FOG

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                        • C
                          crosser
                          last edited by crosser

                          One more quick update before the weekend…

                          So after the image upload took place on SVN 3513, I tried to deploy it back down, but it was unsuccessful because when I tried to assign the deployment task, I received the following error:

                          Failed to create deployment tasking for the following hosts

                          You must first upload an image to create a download task

                          I went and checked out the /images/dev folder and I found the image upload was stuck in there with its mac address. Any insight?

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                          • Wayne WorkmanW
                            Wayne Workman
                            last edited by

                            the image being stuck in /images/dev is a common problem people have.

                            It is usually due to incorrect credentials.

                            Check this out:
                            https://wiki.fogproject.org/wiki/index.php/Troubleshoot_FTP

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                            Daily Clean Installation Results:
                            https://fogtesting.fogproject.us/
                            FOG Reporting:
                            https://fog-external-reporting-results.fogproject.us/

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                            • Wayne WorkmanW
                              Wayne Workman
                              last edited by

                              Oh and also -

                              I don’t know if you’ve done this or not but bad permissions on those images would totally break FOG.

                              They should be set as 777 recursively.

                              [CODE]sudo chmod -R 777 /images/fiber-storage[/CODE]

                              Are you using a NAS, by chance? what is “fiber-storage” ???

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                              Daily Clean Installation Results:
                              https://fogtesting.fogproject.us/
                              FOG Reporting:
                              https://fog-external-reporting-results.fogproject.us/

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                              • Wayne WorkmanW
                                Wayne Workman @crosser
                                last edited by

                                @crosser said:

                                Actually, now that I’ve looked at my own picture again, I see something wrong.

                                So my image name is “5700dec2012”, but the location in the picture above is wrong…

                                The correct location should be /images/fiber-storage/… not simply /images/…

                                How do I fix this?

                                Doublecheck that your /etc/exports reflect the correct path to the images, also. Can you post a copy here?

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                Daily Clean Installation Results:
                                https://fogtesting.fogproject.us/
                                FOG Reporting:
                                https://fog-external-reporting-results.fogproject.us/

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