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    Intel UNDI Stuck Initializing

    Scheduled Pinned Locked Moved
    FOG Problems
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    • S
      SeqSupportEdkey
      last edited by

      [quote=“Uncle Frank, post: 45403, member: 28116”]Is it possible to connect DHCP (windows), FOG and the client to a small office switch just for testing?? If you don’t see a difference then we know it’s a real iPXE/FOG issue. But I am pretty sure you don’t run into DHCP timeout in a small setup.

      To see what’s really going on you can use wireshark and tcpdump to capture the packets on the network.

      Either you install wireshark on your windows DHCP server (not sure if you are allowed to do this but if might come in handy again). Or you can use a hub to connect in front of the client (your normal switch - hub - client) or configure a monitoring port on that switch where your client is connected.
      Use a laptop to capture the traffic on that hub. You’ll see a lot of stuff, I am sure. Try display filters ‘bootp’ (DHCP) and ‘tftp’. You are welcome to upload the saved pcap file for us to inspect.[/quote]

      We have a portable laptop we use as a fog server for imaging networks which do not have a dhcp server. We installed a fresh copy of Debian and Fog 1.2.0 and updated to the latest SVN. Tested both undionly.kkpxe and .kpxe plus .efi and uefi and still the same result. I will do a wireshark on the fog laptop and see what I get.

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      • S
        SeqSupportEdkey
        last edited by

        Here is the wireshark capture.

        [url=“/_imported_xf_attachments/1/1868_Wireshark Capture.zip?:”]Wireshark Capture.zip[/url]

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        • S
          Sebastian Roth Moderator
          last edited by

          Unfortunately I am not able to see what’s going on by looking at the packet dump. I see a full DHCP conversation (discover, offer, request, ack). That’s probably when the NIC itself requests and IP (and PXE) on boot up. After that I can see another DHCP discover and offer. But the client does not seem to handle the offer coming from the DHCP server. Anyone else got an idea what might be wrong here?

          Could you please build your own iPXE binary and add “DEBUG=dhcp” to the make call?? Might be interesting to see the output. Please take a picture!

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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          • S
            SeqSupportEdkey
            last edited by

            [quote=“Uncle Frank, post: 45479, member: 28116”]Unfortunately I am not able to see what’s going on by looking at the packet dump. I see a full DHCP conversation (discover, offer, request, ack). That’s probably when the NIC itself requests and IP (and PXE) on boot up. After that I can see another DHCP discover and offer. But the client does not seem to handle the offer coming from the DHCP server. Anyone else got an idea what might be wrong here?

            Could you please build your own iPXE binary and add “DEBUG=dhcp” to the make call?? Might be interesting to see the output. Please take a picture![/quote]

            [ATTACH=full]1870[/ATTACH]

            [url=“/_imported_xf_attachments/1/1870_Debug.jpg?:”]Debug.jpg[/url]

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            • S
              Sebastian Roth Moderator
              last edited by

              Hmmm, seems like you end up with a (ipxe) shell. Could you please try again and enter the following command on that shell:
              [CODE]ifstat[/CODE]
              For more information see here: [url]http://ipxe.org/cmd/ifstat[/url]

              I am wondering if you see “RX:0” or “RX:4” …?? If you see zero it means that it was unable to receive the DHCP answers (although we see that they are on the network).

              Next step could be to build iPXE with realtek driver only:
              [CODE]make bin/realtek.kpxe EMBED=… DEBUG=realtek:3[/CODE]

              For further posts please specify what ipxe binary you were exactly using, to prevent that we all get confused when re-reading the thread…

              [B]Edit: I just tried to lookup your MAC address. [url=“http://www.macvendorlookup.com”]www.macvendorlookup.com[/url] is telling me that it is “QUANTA COMPUTER INC.”. Maybe I am wrong with realtek NIC?? Could you please boot that machine with a live CD or something else and tell me which NIC is in that 11e. Best would be if you can find out about the PCI ID!![/B]

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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              • S
                SeqSupportEdkey
                last edited by

                [quote=“Uncle Frank, post: 45539, member: 28116”]Hmmm, seems like you end up with a (ipxe) shell. Could you please try again and enter the following command on that shell:
                [CODE]ifstat[/CODE]
                For more information see here: [url]http://ipxe.org/cmd/ifstat[/url]

                I am wondering if you see “RX:0” or “RX:4” …?? If you see zero it means that it was unable to receive the DHCP answers (although we see that they are on the network).

                Next step could be to build iPXE with realtek driver only:
                [CODE]make bin/realtek.kpxe EMBED=… DEBUG=realtek:3[/CODE]

                For further posts please specify what ipxe binary you were exactly using, to prevent that we all get confused when re-reading the thread…

                [B]Edit: I just tried to lookup your MAC address. [URL=‘http://www.macvendorlookup.com’]www.macvendorlookup.com[/URL] is telling me that it is “QUANTA COMPUTER INC.”. Maybe I am wrong with realtek NIC?? Could you please boot that machine with a live CD or something else and tell me which NIC is in that 11e. Best would be if you can find out about the PCI ID!![/B][/quote]

                [SIZE=16px][FONT=Calibri][COLOR=#000000]03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 10)[/COLOR][/FONT][/SIZE]

                [FONT=Calibri][COLOR=#000000][SIZE=16px]With a debug it does not get past initializing device. I was able to get dhcp to work with the device by using gPXE which is odd because it is discontinued.[/SIZE][/COLOR][/FONT]

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                • Tom ElliottT
                  Tom Elliott
                  last edited by

                  That leads me to think, then, that the wireless nic on the system is trying to load with an ip and failing because there’s nothing to connect to. Would you be so willing to change the boot.php lines and reverse mac0 and mac1 in the code?

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                  • S
                    SeqSupportEdkey
                    last edited by

                    [quote=“Tom Elliott, post: 45560, member: 7271”]That leads me to think, then, that the wireless nic on the system is trying to load with an ip and failing because there’s nothing to connect to. Would you be so willing to change the boot.php lines and reverse mac0 and mac1 in the code?[/quote]

                    And where is the file located? I cannot find it on the fog machine nor in the iPxe source.

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                    • Tom ElliottT
                      Tom Elliott
                      last edited by

                      /var/www/fog/service/ipxe/boot.php

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                      • S
                        SeqSupportEdkey
                        last edited by

                        [quote=“Tom Elliott, post: 45568, member: 7271”]/var/www/fog/service/ipxe/boot.php[/quote]

                        Same thing Configuring net0 fails and reboots. And the reason it shows as Quanta is because Realtek uses Quanta for their ODM mfg.

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                        • Tom ElliottT
                          Tom Elliott
                          last edited by

                          Ah,

                          Then if you can change back the file to make the mac0’s proper again, we know then that that is not the issue.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                          • S
                            SeqSupportEdkey
                            last edited by

                            [quote=“Tom Elliott, post: 45576, member: 7271”]Ah,

                            Then if you can change back the file to make the mac0’s proper again, we know then that that is not the issue.[/quote]

                            So why would gPXE work and iPXE not? Are we looking at a source code issue with the realtek driver?

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                            • Tom ElliottT
                              Tom Elliott
                              last edited by

                              Well,

                              I’m more interested in how you’re trying to boot. It seems, to me, that you’re trying to boot using efi, but the nic is trying to load through legacy. Does this sound about correct?

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                              • S
                                SeqSupportEdkey
                                last edited by

                                [quote=“Tom Elliott, post: 45578, member: 7271”]Well,

                                I’m more interested in how you’re trying to boot. It seems, to me, that you’re trying to boot using efi, but the nic is trying to load through legacy. Does this sound about correct?[/quote]

                                I have tried loading both ways. Legacy and Uefi using a .efi and same issue with the configuring net0 then times out. I would prefer to do legacy because we have over 200 of these that need to be imaged.

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                                • Tom ElliottT
                                  Tom Elliott
                                  last edited by

                                  Do you have Spanning Tree Protocol on your network? If so, can you disable it? If you can’t disable it, could you try enabling PortFast/Rapid STP?

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                                  • S
                                    SeqSupportEdkey
                                    last edited by

                                    [quote=“Tom Elliott, post: 45581, member: 7271”]Do you have Spanning Tree Protocol on your network? If so, can you disable it? If you can’t disable it, could you try enabling PortFast/Rapid STP?[/quote]

                                    Spoke to my boss and we are already using PortFast.

                                    EDIT: And I am performing this on a portable fog server connected straight to the laptop that needs to be imaged to eliminate any of these networking issues.

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                                    • Wayne WorkmanW
                                      Wayne Workman
                                      last edited by

                                      [quote=“SeqSupport@Edkey, post: 45583, member: 27616”]Spoke to my boss and we are already using PortFast.

                                      EDIT: And I am performing this on a portable fog server connected straight to the laptop that needs to be imaged to eliminate any of these networking issues.[/quote]

                                      Gotta love crossover cables. 🙂

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                      Daily Clean Installation Results:
                                      https://fogtesting.fogproject.us/
                                      FOG Reporting:
                                      https://fog-external-reporting-results.fogproject.us/

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                                      • S
                                        SeqSupportEdkey
                                        last edited by

                                        Issue has been fixed by Micheal Brown over at iPxe. The realtek driver will work for now until we can get the undionly issue sorted too.

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                                        • B
                                          brianjones2007
                                          last edited by

                                          Experiencing the exact same issue with the same device, can you point me to the solution at iPXE or detail what to change inside the fog configuration?

                                          Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                                          • Wayne WorkmanW
                                            Wayne Workman @brianjones2007
                                            last edited by

                                            @SeqSupportEdkey please see @brianjones2007 's request.

                                            Brian, you might want to head over to iPXE and look for a guy named Micheal Brown… Or you could further elaborate your problem here and we will do our best to assist. It may be something that we know the solution to… sometimes it works that way.

                                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                            Daily Clean Installation Results:
                                            https://fogtesting.fogproject.us/
                                            FOG Reporting:
                                            https://fog-external-reporting-results.fogproject.us/

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