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    Intel UNDI Stuck Initializing

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    FOG Problems
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    • S
      SeqSupportEdkey
      last edited by

      We are having issues with a set of brand new Lenovo Thinkpad 11e’s that will not network boot. We have tried all of the .pxe’s and none of them work. We also tried the chain loading method into pxelinux and failed. We are at a loss. Is this a kernal issue or a ipxe issue? Do we need to look at creating a custom .pxe for these machines?

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      • Wayne WorkmanW
        Wayne Workman
        last edited by

        Do these machines support UEFI ? Is it enabled in their firmware settings?

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
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        https://fogtesting.fogproject.us/
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        • S
          SeqSupportEdkey
          last edited by

          Machines are uefi based machines. Machines are prepped for windows 7. Secure boot disabled, Legacy mode enabled, optimized OS defaults disabled. So it is booting to the NIC in legacy and not uefi.

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          • S
            Sebastian Roth Moderator
            last edited by

            From what I can read here ([url]http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/thinkpad_11e_yoga_11e_hmm_sp40f29949_01.pdf[/url]), I am pretty sure this is UEFI…

            Please try to switch to legacy BIOS mode and hopefully undionly.(k)kpxe will work for you then!!

            Edit: Didn’t see your post…
            [B]Well then you need to provide more information about what exactly you tried and the error messages you got! Let’s start from scratch: Please use undionly.kpxe and boot uo the machine. What do you see? Errors? Reboot? Hangup? Take a picture/video and upload so we see what you see…[/B]

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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            • Wayne WorkmanW
              Wayne Workman
              last edited by

              What is running DHCP? Are you using ProxyDHCP (dnsmasq) ?

              What version of FOG are you running (or trunk version)?

              If you cannot turn UEFI off as Uncle Frank suggested, you can try setting DHCP options 067 to ipxe.efi , snp.efi , and snponly.efi

              Sooner or later, machines will ONLY support UEFI, so I would be very interested in doing my best to help you get FOG working with a mixed environment. I myself have made this my personal mission…

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
              Daily Clean Installation Results:
              https://fogtesting.fogproject.us/
              FOG Reporting:
              https://fog-external-reporting-results.fogproject.us/

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              • S
                SeqSupportEdkey
                last edited by

                [quote=“Uncle Frank, post: 45262, member: 28116”]From what I can read here ([url]http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/thinkpad_11e_yoga_11e_hmm_sp40f29949_01.pdf[/url]), I am pretty sure this is UEFI…

                Please try to switch to legacy BIOS mode and hopefully undionly.(k)kpxe will work for you then!!

                Edit: Didn’t see your post…
                [B]Well then you need to provide more information about what exactly you tried and the error messages you got! Let’s start from scratch: Please use undionly.kpxe and boot uo the machine. What do you see? Errors? Reboot? Hangup? Take a picture/video and upload so we see what you see…[/B][/quote]

                Fog 1.2.0, SVN Trunk r3225, undionly.kpxe(.kkxpe hangs on intializing devices) , TFTP Enabled, Tom Elliot Unofficial Kernal 3.19.3 (x86_x64). We were able to get it past initializing devices but it does not go any further. Here is a picture of where it stops. These are the only machines that this has occurred with so far. We have other uefi based machines that have not had any issues.
                [ATTACH=full]1860[/ATTACH]

                [url=“/_imported_xf_attachments/1/1860_20150410_074417.jpg?:”]20150410_074417.jpg[/url]

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                • Tom ElliottT
                  Tom Elliott
                  last edited by

                  According to what I’m seeing on that screen. You’re definitely NOT running 3225, at least not in the TFTPBOOT folder.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                  • S
                    SeqSupportEdkey
                    last edited by

                    [ATTACH=full]1861[/ATTACH] [quote=“Tom Elliott, post: 45305, member: 7271”]According to what I’m seeing on that screen. You’re definitely NOT running 3225, at least not in the TFTPBOOT folder.[/quote]

                    Sorry trunk now updated to r3225, still getting the same screen though.

                    [url=“/_imported_xf_attachments/1/1861_20150410_083016.png?:”]20150410_083016.png[/url]

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                    • Wayne WorkmanW
                      Wayne Workman
                      last edited by

                      I had a similar issue yesterday at home.

                      It turned out to be permissions on this folder: /var/www/html/fog

                      To test, go here: [URL=‘http://10.0.0.3/fog/service/ipxe/boot.php’]http://x.x.x.x/fog/service/ipxe/boot.php[/URL]

                      If you see “permission denied” or anything like that, it’s permissions.

                      Those should be set to: chmod -R 755 /var/www/html/fog

                      Of course, that’s the location in [U][B]Fedora.[/B][/U]

                      For us to tell you where it is for you, we need to know [B]what OS[/B] you’re running.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                      Daily Clean Installation Results:
                      https://fogtesting.fogproject.us/
                      FOG Reporting:
                      https://fog-external-reporting-results.fogproject.us/

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                      • S
                        SeqSupportEdkey
                        last edited by

                        [quote=“Wayne Workman, post: 45308, member: 28155”]I had a similar issue yesterday at home.

                        It turned out to be permissions on this folder: /var/www/html/fog

                        To test, go here: [URL=‘http://10.0.0.3/fog/service/ipxe/boot.php’]http://x.x.x.x/fog/service/ipxe/boot.php[/URL]

                        If you see “permission denied” or anything like that, it’s permissions.

                        Those should be set to: chmod -R 755 /var/www/html/fog

                        Of course, that’s the location in [U][B]Fedora.[/B][/U]

                        For us to tell you where it is for you, we need to know [B]what OS[/B] you’re running.[/quote]

                        Sorry Debian 7, and I have access to that location. I do not get a permission denied.

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                        • Wayne WorkmanW
                          Wayne Workman
                          last edited by

                          The screenshot you posted,

                          There should be a message after that… it will only show briefly.
                          Can you take a video, and then play back and pause on that message? And then tell us what it says?

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                          Daily Clean Installation Results:
                          https://fogtesting.fogproject.us/
                          FOG Reporting:
                          https://fog-external-reporting-results.fogproject.us/

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                          • S
                            SeqSupportEdkey
                            last edited by

                            [quote=“Wayne Workman, post: 45310, member: 28155”]The screenshot you posted,

                            There should be a message after that… it will only show briefly.
                            Can you take a video, and then play back and pause on that message? And then tell us what it says?[/quote]
                            No message shows. It just sits there with a blinking cursor. It does not go past that point in the image.

                            EDIT: If we set it to use the undionly.pxe versus .kpxe it loops back to the boot device screen but there is still no screen with a message.

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                            • Wayne WorkmanW
                              Wayne Workman
                              last edited by

                              [quote=“SeqSupport@Edkey, post: 45311, member: 27616”]No message shows. It just sits there with a blinking cursor. It does not go past that point in the image.

                              EDIT: If we set it to use the undionly.pxe versus .kpxe it loops back to the boot device screen but there is still no screen with a message.[/quote]

                              Try every file that doesn’t have a .efi extension. Let us know.

                              Also, what is running DHCP? Are you using dnsmasq ?

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                              Daily Clean Installation Results:
                              https://fogtesting.fogproject.us/
                              FOG Reporting:
                              https://fog-external-reporting-results.fogproject.us/

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                              • S
                                SeqSupportEdkey
                                last edited by

                                We have a windows server that runs our DHCP. We are not using dnsmasq. All of the ipxe.pxe/kpxe/kkpxe produce the initializing device issue. The undionly.kkpxe produces the initializing device issue as well and the undionly.kpxe makes it past the initializing device but gets stuck at the screen of the image I posted. This laptop is the only laptop we have had problems with so far from Lenovo. Every other machine we have works just fine with fog and undionly.kkpxe.

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                                • Wayne WorkmanW
                                  Wayne Workman
                                  last edited by

                                  Optionally,

                                  You can also turn UEFI back on, and try every .efi file.

                                  You might have better luck than I did.

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                  Daily Clean Installation Results:
                                  https://fogtesting.fogproject.us/
                                  FOG Reporting:
                                  https://fog-external-reporting-results.fogproject.us/

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                                  • S
                                    SeqSupportEdkey
                                    last edited by

                                    [quote=“Wayne Workman, post: 45318, member: 28155”]Optionally,

                                    You can also turn UEFI back on, and try every .efi file.

                                    You might have better luck than I did.[/quote]

                                    Alright I will try this next.

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                                    • S
                                      SeqSupportEdkey
                                      last edited by

                                      No luck. Tom do you have any suggestions?

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                                      • Tom ElliottT
                                        Tom Elliott
                                        last edited by

                                        Odd to say it, but it looks like it’s trying to process the files. Simple processing, yet being stuck piecing it back together. Maybe you could try using proxyDHCP to see if it will work?

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                                        • Wayne WorkmanW
                                          Wayne Workman
                                          last edited by

                                          I’ve got code for that… (thanks Tom)

                                          FOR THE RECORD, I like to document stuff… even if you know a lot about Linux (I don’t), I try to write things as if I’m helping someone who’s never used Linux in their life…

                                          Debian 7

                                          Empty out options 066 and 067 on your DHCP server.

                                          For each file you want to try (highly recommend using either undionly.kpxe or ipxe.efi), you need to either symbolically link the file to FILENAME.0, or just copy it… they are so small anyways so I just copy them…

                                          so… for undionly.kpxe:
                                          [CODE]cp /tftpboot/undionly.kpxe /tftpboot/undionly.0[/CODE]

                                          Then, you’ll need to configure dnsmasq (otherwise known as ProxyDHCP)
                                          [CODE]vi /etc/dnsmasq.conf[/CODE]

                                          [CODE]port=0
                                          log-dhcp
                                          tftp-root=/tftpboot
                                          dhcp-boot=undionly.0,x.x.x.x,x.x.x.x
                                          dhcp-option=17,/images
                                          dhcp-option=vendor:PXEClient,6,2b
                                          dhcp-no-override
                                          pxe-prompt=“Press F8 for boot menu”, 3
                                          pxe-service=X86PC, “Boot from network”, undionly
                                          pxe-service=X86PC, “Boot from local hard disk”, 0
                                          dhcp-range=x.x.x.x,proxy[/CODE]

                                          Change all the ‘sets’ of x’s to your FOG server’s IP. Note the line: dhcp-boot=undionly.0 You need to change the filename here for each one you try, in addition to making a copy of the ACTUAL file as /tftpboot/FILENAME.0 and then restart dnsmasq.

                                          Quick reference for basic editing in vi:
                                          i = go into insert mode, here you may use arrows to navigate text, and edit it with the keyboard as normal.
                                          Esc (the escape key) = exit insert mode

                                          WHEN NOT in insert mode you may use
                                          :w (then enter) = write changes.
                                          :q (then enter) = exit vi
                                          :q! (then enter) = exit vi without saving changes.

                                          Restart dnsmasq:
                                          [CODE]/etc/init.d/dnsmasq restart[/CODE]

                                          Enable / Disable dnsmasq on boot:
                                          [CODE]update-rc.d dnsmasq defaults[/CODE]
                                          Or if using dependency boot:
                                          [CODE]insserv -d dnsmasq[/CODE]

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                          Daily Clean Installation Results:
                                          https://fogtesting.fogproject.us/
                                          FOG Reporting:
                                          https://fog-external-reporting-results.fogproject.us/

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                                          • S
                                            Sebastian Roth Moderator
                                            last edited by

                                            So iPXE is initializing the device but we don’t know which one it is. I tried to find out which NIC is in that 11e and it took me at least 20 minutes. I really hate all those websites where you read “Tech specs… CPU … Gigabit-Ethernet …”!! No NIC brand or model name, arrgh! 😉

                                            Found it: Should be RTL8111/8168B, right?? This NIC is should be supported by iPXE from what I can see in the source code. Seems like we need mode debugging to get this working. The easier step (I think) is to capture a packet dump to see if iPXE is sending any packets after initializing the device. The first packet should be a broadcast (DHCP request) so you should see it everywhere on your network. Please install wireshark on one of your PCs, connect it to the same net with FOG server and client and capture while booting up the 11e Thinkpad. You should see DHCP request when the NIC itself greps an IP first, then iPXE comes up. Do you see another DHCP request after that??

                                            Second, you need to build a custom iPXE binary with debug enabled. I just added a section to the existing wiki article about debugging, see here: [url]http://fogproject.org/wiki/index.php/Building_undionly.kpxe#Debugging[/url]

                                            In your case I’d start with adding ‘DEBUG=undi,dhcp’. Hopefully you can see where it stucks. Please post a picture of it.

                                            I really wonder why ipxe.kpxe is not working for you. To explain: undionly uses the general UNDI interface to communicate with the NIC. If you want to use real iPXE drivers you need to use one of the ipxe.xxx binaries. You can give that a try with debugging enabled (DEBUG=realtek) too!!

                                            Edit: I just found a couple of threads about iPXE and realtek 8111… Most are saying that they got it working with that NIC.
                                            [url]http://fogproject.org/forum/threads/realtek-8111-8168-undionly-kpxe-hangs-on-initialising-devices.10453/[/url]
                                            [url]http://lists.ipxe.org/pipermail/ipxe-devel/2014-October/003837.html[/url]

                                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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