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Latitude E7440 issue on image

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Hardware Compatibility
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  • L
    lidco
    last edited by Oct 15, 2013, 2:14 PM

    We have a new model laptop I am trying to image with our standard windows 7 image. It fails on the initial registering of the device with no noticeable errors, it just hangs when going through the registration, before adding the details.

    It does come with a minicard ssd. Could this be the problem? I can’t find a way to find a log of any errors.

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    • J
      Jaymes Driver Developer
      last edited by Oct 15, 2013, 3:03 PM

      Run compatability test.

      From the fog PXE boot menu, you will see:

      Boot from hard disk
      Run memtest86
      Quick host registration and Inventroy
      Perform full host registration and Inventory
      Quick Image
      Client system information
      Debug Mode

      A. Choose Client System Information

      B. Your computer will load another menu and it will look like this:

      1.) Reboot
      2.) IP Information
      3.) Partition Information
      4.) Check FOG compatability
      5.) Ping a Host
      6.) Display MAC Address
      7.) Show DMI Information

      C. Type 4 and press Enter

      WARNING TO USERS: My comments are written completely devoid of emotion, do not mistake my concise to the point manner as a personal insult or attack.

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      • L
        lidco
        last edited by Oct 15, 2013, 3:05 PM

        Its failing after the Client system information. Not getting to FOG Compatibility.

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        • L
          lidco
          last edited by Oct 16, 2013, 11:11 AM

          I updated the kernel. The laptop boots fine now.

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          • J
            Jaymes Driver Developer
            last edited by Oct 16, 2013, 12:24 PM

            Good Deal, sorry I was buys with a server yesterday and did not get a chance to leave a recommendation, I see you have found the path I would have sent you down anyway 🙂

            If you don’t mind, would you tell us which kernel you used to get these units to function properly?

            WARNING TO USERS: My comments are written completely devoid of emotion, do not mistake my concise to the point manner as a personal insult or attack.

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            • L
              lidco
              last edited by Oct 16, 2013, 12:29 PM

              3.8.8 from here [url]http://sourceforge.net/projects/freeghost/files/Kernels/[/url]

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              • J
                Jaymes Driver Developer
                last edited by Oct 16, 2013, 1:52 PM

                Thanks so much, enjoy your FOG server 🙂

                WARNING TO USERS: My comments are written completely devoid of emotion, do not mistake my concise to the point manner as a personal insult or attack.

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                • R
                  raymondub
                  last edited by Mar 24, 2015, 1:13 PM

                  HI,
                  i m digging out this topic cause I have a problem with the same model of computer…
                  I m actually using Latest stable version is 1.2.0 Svn version: 3118.
                  If i choose the option “Choose Client System Information” (or anything else), it s not working… I have message telling all the time
                  “Sending discover”…
                  I m in production, what would be the impact of changing the kernel ? :-)))

                  [url=“/_imported_xf_attachments/1/1806_IMG_20150324_140218~01.jpg?:”]IMG_20150324_140218~01.jpg[/url]

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                  • T
                    Tom Elliott
                    last edited by Mar 24, 2015, 1:21 PM

                    Please update and tell me if this issue still occurs.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                    • J
                      Junkhacker Developer
                      last edited by Mar 24, 2015, 1:21 PM

                      [quote=“raymondub, post: 44257, member: 28342”]HI,
                      i m digging out this topic cause I have a problem with the same model of computer…
                      I m actually using Latest stable version is 1.2.0 Svn version: 3118.
                      If i choose the option “Choose Client System Information” (or anything else), it s not working… I have message telling all the time
                      “Sending discover”…
                      I m in production, what would be the impact of changing the kernel ? :)))[/quote]

                      the primary impact of updating the kernel would be increases in compatibility. you can save the kernel as a different name and keep your old one to revert back to if you have any problems (not likely)

                      signature:
                      Junkhacker
                      We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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                      • R
                        raymondub
                        last edited by Mar 24, 2015, 2:29 PM

                        thank you!
                        i search the command to backup the actual kernel and i found this
                        [CODE]sudo cp /tftpboot/fog/kernel/bzImage /tftpboot/fog/kernel/bzImage.backup
                        sudo mv [downloaded kernel] /tftpboot/fog/kernel/bzImage[/CODE]
                        but i think that I m another version. In 1.2.0 svn3118, i dont see those files… So i m a little confused and am not sure which files i should backup…

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                        • R
                          raymondub
                          last edited by Mar 24, 2015, 2:32 PM

                          And which version do you recommend ? 3.19.1, 3.19.0 or 3.18.x

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                          • J
                            Junkhacker Developer
                            last edited by Mar 24, 2015, 2:33 PM

                            kernel’s are downloaded by http in fog 1.0+ systems. they are located in <web-root>/fog/service/ipxe
                            <web-root> on ubuntu systems, for example, is /var/www

                            signature:
                            Junkhacker
                            We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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                            • T
                              Tom Elliott
                              last edited by Mar 24, 2015, 2:35 PM

                              We’re up to 3.19.2, so maybe that one?

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                              • R
                                raymondub
                                last edited by Mar 24, 2015, 2:37 PM

                                ok thank you, i ll try it tomorrow. 1st i’ll make a backup 🙂

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                                • R
                                  raymondub
                                  last edited by Mar 24, 2015, 3:41 PM

                                  i couldn’t wait… but it s not working.
                                  I installed
                                  [QUOTE]
                                  Unofficial Published Kernels
                                  Kernel - 3.19.1 TomElliott
                                  Date : March 10, 2015
                                  Version: 3.19.1
                                  FOG Type: TomElliott
                                  Arch Type: (x86_64)
                                  [/QUOTE]
                                  but i have the same problem… Sending discover…

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                                  • T
                                    Tom Elliott
                                    last edited by Mar 24, 2015, 3:50 PM

                                    Do you use VoIP in your network?

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                                    • R
                                      raymondub
                                      last edited by Mar 24, 2015, 3:59 PM

                                      Not for the moment but soon we’ll do

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                                      • J
                                        Junkhacker Developer
                                        last edited by Mar 24, 2015, 4:01 PM

                                        has your network already been configured for it?

                                        signature:
                                        Junkhacker
                                        We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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                                        • R
                                          raymondub
                                          last edited by Mar 24, 2015, 4:11 PM

                                          i just migrate to Version: 3142 but still same prob.
                                          How can i be sure that the update of the kernel was ok ? I saw the message that it was but is it written somewhere ?

                                          [url=“/_imported_xf_attachments/1/1808_kernel.PNG?:”]kernel.PNG[/url]

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