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    Unable to access Fog server management settings

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    FOG Problems
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    • D
      Digital Dog
      last edited by

      We had a FOG server setup in our office that was working great until this week when it crashed. I now the have task of building a new server. Unfortunately, the person who built the original server is no longer with the company and he did not leave any documentation behind. I’ve tried to reach out to him for assistance, but he is not really inclined to help. I have no background with Linux, and have minimal understanding of networking. I’ve been working based on the really well written tutorial provided by Liam Sullivan, but have hit a wall.

      [U]Current Setup:[/U]
      I’m trying to duplicate the setup we already had in place. The FOG server (it is a physical server) was not on our network. The FOG server and the computer used to manage it were attached to a switch. I did find documentation on the following server configuration information located in the /etc/network/interfaces file:
      #loopback network interface
      auto lo
      iface lo inet loopback

      #Primary network interface
      auto eth0
      iface eth0 inet static
      address 10.1.10.13
      netmask 255.255.255.0
      gateway 10.1.10.1
      broadcast 10.1.10.255

      [U]Issue:[/U]

      After much trial and error, I got Ubuntu and the FOG software installed and upgraded. I’m at the step where I’m supposed to use the laptop to change the FOG settings. That’s where I’m stuck. On the former laptop I could type [url]http://10.1.10.13/fog/management[/url] and access it without any issues from the Chrome browser. With the new setup I cannot. I receive the “This webpage is no available” error message. I even tried it while it was still on our network. Is there some piece of software that has to be on the laptop? Is there something on the server not installed / running properly After 2 days of looking through these forums and Google, I’m uncertain how to proceed. Any suggestions would be greatly appreciated. Thank you.

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      • Wayne WorkmanW
        Wayne Workman
        last edited by

        Which version of Ubuntu?

        Can you post your Fog install log? It’s here: [SIZE=12px]/var/log/foginstall.log[/SIZE]

        [SIZE=12px]Apache log errors? They are here: [/SIZE][SIZE=12px]/var/log/apache2/error.log[/SIZE]

        [SIZE=12px]Thanks,[/SIZE]
        [SIZE=12px]Wayne[/SIZE]

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        • D
          Digital Dog
          last edited by

          Ubuntu 12.04.5

          Sorry, until 2 days ago I had never touched a Linux server. I’m learning the commands as I go. It will take me some time to figure out how to copy those files so I can post them. Thanks for your patience.

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          • Tom ElliottT
            Tom Elliott
            last edited by

            What’s the version of FOG you have installed?

            You can cat the file or use gedit if using a GUI based linux to read the files you need.

            It sounds like the /var/www/fog folder isn’t copied or the apache2 service isn’t running.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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            • D
              Digital Dog
              last edited by

              I’m not using the GUI based Ubuntu, so everything has to be done via the command line. Unfortunately, I have been unable to successfully figure out how to copy the outputs of the files you requested. Can you tell me what I should be looking for and perhaps I can get that info to you?

              Here are answers to some other things:
              FOG version installed - 1.2.0
              There is no FOG folder in /var/www. The only file listed is Index.html
              I verified the Apache server was running when the server was still connected to my network (before I changed the IP information). I typed in the IP address in the browser of the connected PC and received the IT WORKS page from Apache.

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              • JunkhackerJ
                Junkhacker Developer
                last edited by

                simplest way to get those file would be to log into the server with an ftp client, like filezilla
                but if you don’t have a fog directory in your webroot, your install did not complete successfully

                signature:
                Junkhacker
                We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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                • Wayne WorkmanW
                  Wayne Workman
                  last edited by

                  [CODE]cat /var/log/apache2/error.log > sometextfile.txt[/CODE]

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                  • Wayne WorkmanW
                    Wayne Workman
                    last edited by

                    Or take a picture with a phone… and upload the picture… way simpler. 🙂

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                    • D
                      Digital Dog
                      last edited by

                      I just checked the fog install log. The only error message I found was under the section called Confirming package installation. Installation of package php5-gd failed.

                      1 Reply Last reply Reply Quote 0
                      • Tom ElliottT
                        Tom Elliott
                        last edited by

                        ahhhhhh

                        So you don’t have a /var/www/fog folder because it doesn’t exist. It never made it that far.

                        Maybe you ran the ./installfog.sh as a non-root user:

                        Maybe retry running installer with:

                        [code]sudo ./installfog.sh[/code]

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                        • D
                          Digital Dog
                          last edited by

                          Tom,
                          I’m pretty sure I ran it with sudo since its in Liam’s how to. However, I just ran it again with sudo ./installfog.sh and still no fog folder. I still see the installation of package php5-gd failed then the script ends. Not sure if that is significant or not.

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                          • Wayne WorkmanW
                            Wayne Workman
                            last edited by

                            This post is deleted!
                            1 Reply Last reply Reply Quote 0
                            • D
                              Digital Dog
                              last edited by

                              Wayne,
                              I ran sudo apt-get update and sudo apt-get upgrade earlier. Is that the same as what you are proposing?

                              1 Reply Last reply Reply Quote 0
                              • Tom ElliottT
                                Tom Elliott
                                last edited by

                                @Digital Dog,

                                Yes that’s what he was implying I think. Make sure the OS is updated/upgraded to the latest stuff available. It’s just odd that your’s is the first I’ve heard of not being able to install php5-gd.

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                1 Reply Last reply Reply Quote 0
                                • Wayne WorkmanW
                                  Wayne Workman
                                  last edited by

                                  [quote=“Tom Elliott, post: 43711, member: 7271”]@Digital Dog,

                                  Yes that’s what he was implying I think. Make sure the OS is updated/upgraded to the latest stuff available. It’s just odd that your’s is the first I’ve heard of not being able to install php5-gd.[/quote]

                                  He did say he was using the non-GUI version… that is different. Think that might have something to do with it?

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                                  • D
                                    Digital Dog
                                    last edited by

                                    Well, if it was going to happen to anyone it would be me.

                                    1 Reply Last reply Reply Quote 0
                                    • JunkhackerJ
                                      Junkhacker Developer
                                      last edited by

                                      [quote=“Wayne Workman, post: 43713, member: 28155”]He did say he was using the non-GUI version… that is different. Think that might have something to do with it?[/quote]

                                      i never use the GUI version for servers

                                      signature:
                                      Junkhacker
                                      We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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                                      • D
                                        Digital Dog
                                        last edited by

                                        I don’t have to use the non-GUI version. I chose it because that’s what the prior server had on it. You think it would be helpful to try the GUI version?

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                                        • Tom ElliottT
                                          Tom Elliott
                                          last edited by

                                          GUI Aside,

                                          The issue you’re reporting where php5-gd is not being able to be installed is strange to me.

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                          1 Reply Last reply Reply Quote 0
                                          • JunkhackerJ
                                            Junkhacker Developer
                                            last edited by

                                            my point regarding the fact that i use a non-GUI version was simply to say that it shouldn’t be an issue.
                                            Chris Wells may have found something that might be relevant [url]http://fogproject.org/forum/threads/not-a-problem-just-a-solution-i-found.12575/[/url]

                                            signature:
                                            Junkhacker
                                            We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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