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Fatal Error: Failed to Mount File System

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  • T
    Tony Chauncey
    last edited by Mar 6, 2015, 8:17 PM

    Here is the foginstall.log

    [url=“/_imported_xf_attachments/1/1756_foginstall.txt?:”]foginstall.txt[/url]

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    • T
      Tony Chauncey
      last edited by Mar 6, 2015, 8:19 PM

      Thank you for your reply. I tried your suggestions about the nfs service to no avail. It was running and restarted fine, but no change. I also restarted the physical machine, but no luck there either. I can’t see anything setup wrong.

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      • S
        Sebastian Roth Moderator
        last edited by Mar 7, 2015, 1:14 PM

        Maybe try mounting the NFS share from a different computer to see if this works… Others had broken their NFS shares lately too, see here for example: [url]http://fogproject.org/forum/threads/problem-with-permission-denied-after-fog-server-restart.12503/#post-43257[/url]

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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        • T
          Tony Chauncey
          last edited by Mar 8, 2015, 4:01 AM

          mkdir command executed fine. However, the mount command had this output:

          [INDENT=1]administrator@NagiosUbuntu:~$ sudo mount -v 10.233.8.4:/images /mnt/nfstest[/INDENT]
          [INDENT=1]mount: no type was given - I’ll assume nfs because of the colon[/INDENT]
          [INDENT=1]mount: wrong fs type, bad option, bad superblock on 10.233.8.4:/images,[/INDENT]
          [INDENT=1] missing codepage or helper program, or other error[/INDENT]
          [INDENT=1] (for several filesystems (e.g. nfs, cifs) you might[/INDENT]
          [INDENT=1] need a /sbin/mount.<type> helper program)[/INDENT]
          [INDENT=1] In some cases useful info is found in syslog - try[/INDENT]
          [INDENT=1] dmesg | tail or so[/INDENT]
          I checked the nfs-common package. It’s already installed. I installed the cifs-utils package. It installed fine. I restarted the server and got the same ouptut for this command.
          Thanks, Frank, for your help. Any other ideas?

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          • T
            Tony Chauncey
            last edited by Mar 8, 2015, 4:22 AM

            In continuing to search the web for more information on this, I keep running into things about a service named portmap. My fog server doesn’t have that service. Should it? I’m sure you can tell, but I’m certainly not a Linux/Ubuntu expert.

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            • S
              Sebastian Roth Moderator
              last edited by Mar 8, 2015, 8:12 AM

              Please make sure you have ‘nfs-common’ (debian/ubuntu see the other posts for package names in centos) installed on [B]the client[/B] from which you want to check the NFS connection!

              Portmap is called ‘rpcbind’ in Ubuntu/Debian. Use netstat to see if it is running on [B]the server[/B]:
              [CODE]sudo netstat -antup | grep 111
              tcp 0 0 0.0.0.0:111 0.0.0.0:* LISTEN 1901/rpcbind
              tcp6 0 0 :::111 :::* LISTEN 1901/rpcbind
              udp 0 0 0.0.0.0:111 0.0.0.0:* 1901/rpcbind
              udp6 0 0 :::111 :::* 1901/rpcbind[/CODE]

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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              • T
                Tony Chauncey
                last edited by Mar 9, 2015, 5:34 PM

                Ok. Here is the result of the the netstat command:

                administrator@FOGServer:~$ sudo netstat -antup | grep 111
                tcp 0 0 0.0.0.0:111 0.0.0.0:* LISTEN 451/rpcbind
                tcp6 0 0 :::111 :::* LISTEN 451/rpcbind
                tcp6 0 0 10.233.8.4:80 10.114.8.111:59260 FIN_WAIT2 -
                tcp6 0 0 10.233.8.4:80 10.233.8.76:51117 FIN_WAIT2 -
                udp 0 0 0.0.0.0:111 0.0.0.0:* 451/rpcbind
                udp6 0 0 :::111 :::* 451/rpcbind

                Looks right, I think?

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                • T
                  Tony Chauncey
                  last edited by Mar 9, 2015, 5:36 PM

                  Here is the result of the mount command (after I installed nfs-common on the client):

                  administrator@NagiosUbuntu:~$ sudo mkdir -p /mnt/nfstest && sudo mount -v 10.233.8.4:/images /mnt/nfstest
                  mount: no type was given - I’ll assume nfs because of the colon
                  mount.nfs: timeout set for Mon Mar 9 12:27:06 2015
                  mount.nfs: trying text-based options ‘vers=4,addr=10.233.8.4,clientaddr=10.233.8.5’
                  administrator@NagiosUbuntu:~$ sudo ls -al /mnt/nfstest
                  total 44
                  drwxrwxrwx 11 1001 root 4096 Feb 12 15:21 .
                  drwxr-xr-x 3 root root 4096 Mar 7 20:41 …
                  drwxrwxrwx 2 1001 root 4096 Jul 25 2014 Administrators22July2014
                  drwxrwxrwx 2 1001 root 4096 Feb 12 15:21 dev
                  drwxrwxrwx 2 1001 root 4096 Aug 25 2014 HS88
                  drwxrwxrwx 2 1001 root 4096 Jul 24 2014 HSComputerLabs
                  drwxrwxrwx 2 root root 4096 Feb 12 14:39 HSLT4
                  drwxrwxrwx 2 1001 root 4096 Sep 17 19:23 LongFellow01
                  -rwxrwxrwx 1 1001 root 0 Mar 6 15:17 .mntcheck
                  drwxrwxrwx 2 1001 root 4096 Jul 21 2014 MSLab14July2014
                  drwxrwxrwx 2 root root 4096 Jan 15 16:45 postdownloadscripts
                  drwxrwxrwx 2 1001 root 4096 Jul 25 2014 TeacherImage
                  administrator@NagiosUbuntu:~$ sudo unmount /mnt/nfstest
                  sudo: unmount: command not found

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                  • T
                    Tony Chauncey
                    last edited by Mar 9, 2015, 5:40 PM

                    It looks like I put unmount instead of umount in these results. It did unmount fine after I used the right command.

                    It seems to be working, I think. Any other ideas?

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                    • T
                      Tony Chauncey
                      last edited by Mar 9, 2015, 6:42 PM

                      Ok. Thank you for your help, Uncle Frank. I fixed this issue. It wasn’t a FOG issue at all. I had changed out a switch on my network a few days ago and it was the issue. I’m not sure why it’s an issue. I changed an old 24-port Cisco switch with a new 8-port Cisco switch. I never thought the switch would be an issue so I hadn’t thought to change it back until this morning. It’s not a VLAN issue (both switches are flat). Anyway, thank you again for your help.

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                      • S
                        Sebastian Roth Moderator
                        last edited by Mar 9, 2015, 6:52 PM

                        Looks pretty good! You were able to mount and list the NFS share. So why should other clients not be able to? Have you tried to run a FOG task again lately?
                        The only thing I could think of are intermediate firewalls. Looking at your IP addresses I am pretty sure there is not much in between. So maybe it’s a firewall on your FOG server?! Run this command and post the output here:
                        [CODE]sudo iptables -L -n -v[/CODE]

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                        • S
                          Sebastian Roth Moderator
                          last edited by Mar 9, 2015, 6:54 PM

                          Alright forget about the firewall things I wrote… Switches can be so mean! :mad:
                          Thanks a lot for reporting back. It’s good to know, so maybe I can point to this earlier next time if someone is having a kind of similar issue!!

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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