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    Can't login to management after saving FOG settings

    Scheduled Pinned Locked Moved
    FOG Problems
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    • M
      Mark Pickard
      last edited by

      Not sure what I’m looking for but I’ve attached a screenshot.

      [quote=“Tom Elliott, post: 43222, member: 7271”]First,

      what’s in the error logs?

      As you’re running 12.04 and Ubuntu, can you check if there’s a permissions error in the /var/lib/php5/sessions folder?[/quote]

      [url=“/_imported_xf_attachments/1/1749_varlibphp5.png?:”]varlibphp5.png[/url]

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      • Wayne WorkmanW
        Wayne Workman
        last edited by

        [quote=“Mark Pickard, post: 43224, member: 609”]Not sure what I’m looking for but I’ve attached a screenshot.[/quote]

        Look at Tom’s signature. It says where everything is.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
        Daily Clean Installation Results:
        https://fogtesting.fogproject.us/
        FOG Reporting:
        https://fog-external-reporting-results.fogproject.us/

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        • M
          Mark Pickard
          last edited by

          I attached both my Apache error and access logs in a previous post. Do you see anything in them that would indicate a problem?

          As you can see from the screen shot in my last post there isn’t a sessions folder in /var/lib/php5/, only a bunch of files (session files?). Is that a problem?

          [quote=“Wayne Workman, post: 43228, member: 28155”]Look at Tom’s signature. It says where everything is.[/quote]

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          • S
            Sebastian Roth Moderator
            last edited by

            Session filenames look alright I’d say. But why are there three files owned by root I wonder AND why are all these files of zero size? Is that really the case? Please run ‘ls -al /var/lib/php5’ on the console on the FOG server. Check the permissions.

            Can’t see any related error in the log files you posted (doesn’t mean much)!

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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            • Tom ElliottT
              Tom Elliott
              last edited by

              Also,

              Check the file space:

              [code]df -h[/code]

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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              • M
                Mark Pickard
                last edited by

                Here’s the results of ‘ls -al /var/lib/php5’ from a copy of those files I made before cleaning out the /var/lib/php5 directory and restarting Apache.

                -rw------- 1 www-data www-data 0 Mar 4 16:15 sess_0969m10k5egnck11q07jkb3uq5
                -rw------- 1 root root 0 Feb 24 14:32 sess_e2i1ddhl3g3vppt4gv5kh5am16
                -rw------- 1 root root 0 Feb 24 14:32 sess_e6pvp88q6vhdnide6b5f94gll3
                -rw------- 1 root root 0 Feb 24 14:32 sess_gm47ulnsrhe19nr4q6petondv0
                [quote=“Uncle Frank, post: 43260, member: 28116”]Session filenames look alright I’d say. But why are there three files owned by root I wonder AND why are all these files of zero size? Is that really the case? Please run ‘ls -al /var/lib/php5’ on the console on the FOG server. Check the permissions.

                Can’t see any related error in the log files you posted (doesn’t mean much)![/quote]

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                • M
                  Mark Pickard
                  last edited by

                  [code]
                  root@FOG:/var/lib/php5# df -h
                  Filesystem Size Used Avail Use% Mounted on
                  /dev/sda1 145G 31G 107G 23% /
                  udev 991M 4.0K 991M 1% /dev
                  tmpfs 201M 1.4M 199M 1% /run
                  none 5.0M 0 5.0M 0% /run/lock
                  none 1001M 148K 1001M 1% /run/shm
                  [/code]
                  [quote=“Tom Elliott, post: 43262, member: 7271”]Also,

                  Check the file space:

                  [code]df -h[/code][/quote]

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                  • Tom ElliottT
                    Tom Elliott
                    last edited by

                    can you restart the apache services?
                    [code]sudo service apache2 restart[/code]

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                    • M
                      Mark Pickard
                      last edited by

                      Tried that once from Webmin; just did it again from the terminal. Still seeing the same behavior.

                      The restart command returned the following:
                      [code]
                      root@FOG:/var/lib/php5# sudo service apache2 restart

                      • Restarting web server apache2 [Thu Mar 05 07:34:27 2015] [warn] The Alias directive in /etc/phpmyadmin/apache.conf at line 3 will probably never match because it overlaps an earlier Alias.
                        apache2: Could not reliably determine the server’s fully qualified domain name, using 127.0.1.1 for ServerName
                        … waiting [Thu Mar 05 07:34:28 2015] [warn] The Alias directive in /etc/phpmyadmin/apache.conf at line 3 will probably never match because it overlaps an earlier Alias.
                        apache2: Could not reliably determine the server’s fully qualified domain name, using 127.0.1.1 for ServerName
                        [ OK ]
                        [/code]
                        Any issues with that?
                        [quote=“Tom Elliott, post: 43280, member: 7271”]can you restart the apache services?
                        [code]sudo service apache2 restart[/code][/quote]
                      1 Reply Last reply Reply Quote 0
                      • Tom ElliottT
                        Tom Elliott
                        last edited by

                        What’s the alias you’ve got?

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                        • M
                          Mark Pickard
                          last edited by

                          [quote=“Tom Elliott, post: 43284, member: 7271”]What’s the alias you’ve got?[/quote]

                          Line 3 of /etc/phpmyadmin/apache.conf is:

                          [COLOR=#000000][code]Alias /phpmyadmin /usr/share/phpmyadmin[/code][/COLOR]

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                          • Tom ElliottT
                            Tom Elliott
                            last edited by

                            Try this:

                            [code]sudo service apache2 stop;sudo rm -rf /var/lib/php5/sess_*; sudo service apache2 start;[/code]

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                            • M
                              Mark Pickard
                              last edited by

                              [quote=“Tom Elliott, post: 43286, member: 7271”]Try this:

                              [code]sudo service apache2 stop;sudo rm -rf /var/lib/php5/sess_*; sudo service apache2 start;[/code][/quote]

                              It wiped the session files but I still see the same behavior.

                              /var/lib/php5 after a couple attempts to login after running the above command:

                              [code]
                              root@FOG:/var/lib/php5# ls -al
                              total 1476
                              drwx-wx-wt 3 root root 1499136 Mar 5 08:10 .
                              drwxr-xr-x 66 root root 4096 Feb 24 12:48 …
                              drwxr-xr-x 2 root root 4096 Mar 4 16:16 old
                              -rw------- 1 www-data www-data 0 Mar 5 08:10 sess_e60jnb59pcoqads486btknhsj4
                              -rw------- 1 www-data www-data 0 Mar 5 08:10 sess_mqhj79o0eiih24g25cp37t4is2
                              -rw------- 1 www-data www-data 0 Mar 5 08:10 sess_p1f43a9hrglme8diq0ptrmlu51
                              [/code]

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                              • M
                                Mark Pickard
                                last edited by

                                Don’t know if it’s just a coincidence but both times this has happened (on two separate installations) I was changing settings on the FOG configuration page at /fog/management/index.php?node=about&sub=settings. Once it was AD settings and the other it was TFTP settings. As soon as I hit the “Save Changes” button it booted me back to the sign in page and from that point I could never sign back in.

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                                • Wayne WorkmanW
                                  Wayne Workman
                                  last edited by

                                  I’m going to assume you’ve tried logging in from a different computer, a different browser?

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                  Daily Clean Installation Results:
                                  https://fogtesting.fogproject.us/
                                  FOG Reporting:
                                  https://fog-external-reporting-results.fogproject.us/

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                                  • M
                                    Mark Pickard
                                    last edited by

                                    [quote=“Wayne Workman, post: 43327, member: 28155”]I’m going to assume you’ve tried logging in from a different computer, a different browser?[/quote]

                                    Yes to both.

                                    1 Reply Last reply Reply Quote 0
                                    • M
                                      Mark Pickard
                                      last edited by

                                      Additional info:

                                      I’m able to login to phpMyadmin on this server and it appears to be generating PHP session files without a problem:

                                      [code]
                                      root@FOG:~# ls -al /var/lib/php5
                                      total 1500
                                      drwx-wx-wt 3 root root 1499136 Mar 6 11:54 .
                                      drwxr-xr-x 66 root root 4096 Feb 24 12:48 …
                                      drwxr-xr-x 2 root root 4096 Mar 4 16:16 old
                                      -rw------- 1 www-data www-data 23934 Mar 6 11:55 sess_pd6cadbemdnt9m3ks2bn1gpbguk4c75c
                                      root@FOG:~#
                                      [/code]

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                                      • S
                                        Sebastian Roth Moderator
                                        last edited by

                                        Hmmm, that’s interesting. So it’s FOG not being able to save session information properly. Not sure if this is related but someone had issues with wordpress writing zero size session files: [url]http://quirm.net/forum/topic.php?id=3950[/url]
                                        So far I couldn’t really see what was fixing the issue for him. But maybe this can lead us to where we should have a closer look…

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        1 Reply Last reply Reply Quote 0
                                        • M
                                          Mark Pickard
                                          last edited by

                                          [quote=“Uncle Frank, post: 43419, member: 28116”]Hmmm, that’s interesting. So it’s FOG not being able to save session information properly. Not sure if this is related but someone had issues with wordpress writing zero size session files: [url]http://quirm.net/forum/topic.php?id=3950[/url]
                                          So far I couldn’t really see what was fixing the issue for him. But maybe this can lead us to where we should have a closer look…[/quote]

                                          Yeah, I came across that and a few others like it after Tom made some suggestions about the session files. If that’s what the problem is then it seems like it has to be a FOG problem since phpMyadmin is writing them OK.

                                          I’ve got another new FOG install up and running on Ubuntu 12.04 in a VM. This is the third install in the past two weeks with the first two ending in me being locked out of the web interface. Don’t know what else to try if this one locks me out again.

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                                          • Wayne WorkmanW
                                            Wayne Workman
                                            last edited by

                                            [quote=“Mark Pickard, post: 43507, member: 609”]Yeah, I came across that and a few others like it after Tom made some suggestions about the session files. If that’s what the problem is then it seems like it has to be a FOG problem since phpMyadmin is writing them OK.

                                            I’ve got another new FOG install up and running on Ubuntu 12.04 in a VM. This is the third install in the past two weeks with the first two ending in me being locked out of the web interface. Don’t know what else to try if this one locks me out again.[/quote]

                                            Until it gets solved, snapshots.

                                            There must be a way to fix it.

                                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                            Daily Clean Installation Results:
                                            https://fogtesting.fogproject.us/
                                            FOG Reporting:
                                            https://fog-external-reporting-results.fogproject.us/

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