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Snapins not working unless fog service is reinstalled

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  • S
    sysadmininstalls
    last edited by Feb 13, 2015, 12:59 PM

    We upgraded from 0.32 to 1.2 and snapins are working only for machines with the new fog client service, is this expected behavior? Is there any method to have it tell these clients to update?

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    • T
      Tom Elliott
      last edited by Feb 13, 2015, 1:11 PM

      There is no such thing as new fog client service in 1.2.0.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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      • S
        sysadmininstalls
        last edited by Feb 13, 2015, 1:50 PM

        Sorry, I simply should have said only working on machines that we have reinstalled fog client on.

        Upon further testing, the service needs to be restarted to function properly. On every machine that I have restarted the service on, it works fine. Otherwise it never installs the snapin. Perhaps this should be noted in the upgrade notes, or maybe it is due to something we did.

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        • J
          Junkhacker Developer
          last edited by Feb 13, 2015, 2:33 PM

          this shouldn’t be necessary. what OS are your clients running?

          signature:
          Junkhacker
          We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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          • S
            sysadmininstalls
            last edited by Feb 13, 2015, 4:40 PM

            XP, unfortunately.
            As soon as the service is restart either via reboot or net stop and net start it works fine.

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            • T
              Tom Elliott
              last edited by Feb 13, 2015, 4:42 PM

              and this is everytime?

              Maybe put the service into delayed startup?

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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              • S
                sysadmininstalls
                last edited by Feb 16, 2015, 4:52 PM

                I am not sure what you mean by every time.
                We upgraded fog and any machine we reboot the snapin service works fine. Any machine not rebooted no snapins are deployed. Even simply restarting the fog service on the client resolves the issue. Eventually all the machines will be rebooted and that will have solved the issue. It is simply unexpected that we would need to reboot them.

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                • J
                  Joseph Hales Testers
                  last edited by Feb 16, 2015, 4:58 PM

                  I had this issue on some of my older images where I had an older version of the fog client built into the image but it auto updates and starts deploying snapins after a reboot. The two solutions are update your image or just restart the service after the fog.log says update complete pending restart.

                  RTFM

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                  • S
                    sysadmininstalls
                    last edited by Feb 17, 2015, 1:20 PM

                    I have several hundred machines, so reimaging them all is out. I am trying to update the various DLLs and see where that gets me.

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